Rotadent Phone Number



 

Description

Customer Service Contact Information For Rotadent

Phone Number

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1-800-752-2564Review and Hint Needed
 

Comments

 out of   based on 56 reviews.
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Date Rating Comment
11/21/2016 Rotadent - I have a Rota-dent one step and it is far superior
I have a Rota-dent one step and it is far superior to others on the market. Can't say the same for customer service. First time I called I had my part of warranty card to give registration # and was told that isn't how they file registrations, they needed a phone #. When my phone #didn't work, I was told they needed orig receipt, which I thought I didn't have, so I was told to call my dentist, who has retired. Now I found my receipt and can't get anyone to answer the phone. The only reason I'm persistent is because I did buy another brand elec toothbrush when the power on this one got screwy, and it isn't a fraction as good even though it wasn't that much cheaper. I'll let you know if I ever get through to complement them!

SusanRead More
11/21/2016 Rotadent - I have a Rota-dent one step and it is far superior
I have a Rota-dent one step and it is far superior to others on the market. Can't say the same for customer service. First time I called I had my part of warranty card to give registration # and was told that isn't how they file registrations, they needed a phone #. When my phone #didn't work, I was told they needed orig receipt, which I thought I didn't have, so I was told to call my dentist, who has retired. Now I found my receipt and can't get anyone to answer the phone. The only reason I'm persistent is because I did buy another brand elec toothbrush when the power on this one got screwy, and it isn't a fraction as good even though it wasn't that much cheaper. I'll let you know if I ever get through to complement them!

SusanRead More
10/27/2016 Rotadent - I am on number 3. I see, however, that I am not
I am on number 3. I see, however, that I am not alone with all the problems.
I have had all the above and more. New one just stopped working. A waste
of money.

ChristineRead More
9/25/2016 Rotadent - The connector part (which charges the toothbrush)
The connector part (which charges the toothbrush) on the charger fell off. So need a new charger.

ShirleyRead More
6/8/2016 Rotadent - Are replacement charging units available and what is the cost?
when I moved I lost the charging unit for my rota-dent one step. Are replacement charging units available and what is the cost thank you for your time

Jim RyanRead More
4/5/2016 My Rotadent stopped working. The handle no longer
My Rotadent stopped working. The handle no longer functioned. When I called the company, they agreed to replace the whole thing because it was on warranty. That was three weeks ago. I paid over $16 for shipping and handling. Today, I received one head for a model I do not have. I did not received the power handle. Repeated phone calls got me nothing but the usual rubbish about how valuable my call was and how someone would be with me "momentarily". I gave up after 45 minutes. The service from this company is beyond terrible.

LeithRead More
3/2/2016 Rotadent - Owned Contour for about 2 weeks needs to be fixed
Ok. I've had the contour for about 2 weeks. Its fully charged but when head is on it keeps shutting off every few seconds. Anyone else have this problem and have advice how tp fix it

michelleRead More
2/5/2016 Rotadent - this is a second unit i have replaced
rotadent, this is a second unit i have replaced within the course of one year, these units are total failures. switch malfunctions each time.

joseph oliveiraRead More
1/28/2016 This is my 4th Rotadent Classic toothbrush.I am
This is my 4th Rotadent Classic toothbrush.I am very disappointed with the performance of the handle for the Rotadent Classic.The switch underneath rusted therefore resulting in a poor connection to the brush. I just started using this NEW unit about 2 months ago and find it rather disheartening that something so costly has no longevity! When I was advised by customer service to pop the switch off the unit to clean it there was nothing obstructing the connection other than rust! Since switches are no longer available this unit can no longer be used.What a waste!

AnnRead More
10/26/2015 Rotadent - terrible design....very difficult to turn
terrible design....very difficult to turn on...hard to open carrying case. One step design much better.


ElizabethRead More
5/15/2015 I have an older Rotadent. Now I need new brushes.
I have an older Rotadent. Now I need new brushes. My model is Rota-dent one step. Can all replacement brushes offered fit mine. I never locate the "one step" model?

TonyRead More
3/31/2015 it suck my rotadent broke down 8 months after
it suck my rotadent broke down 8 months after purchase, my dentist sent you a letter as profe of purchase and stating day of purcharse, I sent receipts too. You are a fraud.

Last time I spoke with custumer services, she tolme that it take over three months to answer, more than 5 months past and youn never responde.

You suck.

Hector A. Alberto Read More
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