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Rustoleum Phone Number



 

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Rust-Oleum Corporate Office Headquarters HQ
11 Hawthorn Parkway
Vernon Hills, IL 60061
Corporate Phone Number: 1-847-367-7700

Phone Number

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1-800-323-3584 Review and Hint Needed
 

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 out of  based on 23 reviews.
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5/30/2017 Rustoleum - Last summer,my husband(who has done home
Last summer,my husband(who has done home improvement projects for over 30 years) decided to redo the deck in our summer home in Pennsylvania.He used Restore 4X texture on the post-this still looks good. He selected Rust-oleum-first mistake,we should have checked not only reviews posted on the internet but also checked if there were any class actions against Restore 10x-we know now there is one. After he did the deck floor with Restore 10x,he then replaced the railing with vinyl railing. The deck looked lovely for ONE summer! This summer there is peeling in some places.We went to Lowe's in Pennsylvania to buy more paint to patch up these spots. Guess what! We were told by a Lowe's representative that they are not carrying Restore any more due to too many complaints about this product. We then went to HomeDepot-they also do not carry--So much for your"trusted quality since 1921"
We can not replace the deck flooring without removing the vinyl railing!We are on a fixed income and do not have money to replace the deck-that is why we usedRestore in the first place! What is your solution to our problem? In addition to the hardwork and time this was a very costly project and it now looks terrible! Please do not tell us that it was not applied properly especially since Lowe'sdoes not carry anymore BECAUSE OF TOO MANY COMPLAINTS,
Looking forward to your response and a solution to this problem.

PAM Read More
5/9/2017 Rustoleum - We used your deck paint. We prepared the deck
We used your deck paint. We prepared the deck scarping and sanding the deck. Did two coats over a 1 week time, let it dry completely between coats . Within 6 months it begin to bubble and peel. Unhappy with your product, a huge waste of MONEY!! We won't recommend this to anyone, EVER!!


rp Read More
6/8/2016 Rustoleum - June 8, 2016 i followed the steps to the very last
June 8, 2016 i followed the steps to the very last detail. I took pictures through out the process. After everything was done. my garage floor began to peal in areas. I contacted Rust-oleum but they keep sending me to a different representative who either asks for the same information or says they need me to send another picture because they cant see the floor or they cant read the store receipts. Its extremely frustrating.

Stuart Read More
4/16/2015 Rustoleum Restore 10X was applied to a newly
Rustoleum Restore 10X was applied to a newly sanded and cleaned deck in June 2014. I followed the instructions perfectly. Bare wood is now showing (April 2015) even though nothing was used on the deck over the winter. No sand, salt, not even shoveled! So much for using an expensive, labor-intensive product from what used to be a reputable company.

Kris Read More
3/30/2015 Rustoleum - I have receipts to send to you for the Rust-oleum
I have receipts to send to you for the Rust-oleum deck restore product Restore D&C that failed. Most of the product has flaked off and my deck looks terrible. My Case Number is RO1062863. I want to fax these receipts to you for reimbursement. I need to know your fax number to do so. Please advise thefax number as soon as possible.

My phone number is 608-752-7503 if you need to talk to me about this issue. I will wait to hear from you.

Thank you.



Kathy Read More
9/16/2014 Rustoleum - DO NOT BUY NEVER WET!! IT DOES NOT WORK AND WILL
DO NOT BUY NEVER WET!! IT DOES NOT WORK AND WILL DAMAGE YOUR ITEM. NEVER WET HAS BEEN PACKAGED IMPROPERLY AND NOW I HAVE GREY SHOES RATHER THAN WHITE ONES. THEY DO NOT REFUND FOR YOUR ITEMS IF THEY ARE AT FAULT.

DONT DO IT !!!!

PISSED OFF CUSTOMER Read More
6/6/2014 Rustoleum - Crap customer service, waiting FOREVVVVERRRRR to
Crap customer service, waiting FOREVVVVERRRRR to speak to anyone, then passed around. Still haven't actually asked anyone a question. Waiting so long the call gets dropped. Like I said CRAP customer service. Useless!

Eileen Read More
5/16/2014 Rustoleum - 5/15/2014 My painter did a good job scraping and
5/15/2014 My painter did a good job scraping and cleaning my concrete front walk, steps and porch before painting with a the Rustoleum paint for wood decks and concrete. He followed instructions. Within a day, flakes of paint were coming off and blowing around. The flaking continued. My painter took a picture of the mess and sent to the company, and I wrote a letter, enclosing some of the flakes after talking to a rep. The paint spent two days scraping the failed paint job, getting the loose, rubbery Rustolem paint up, then re-painted with another paint, which looks fine. All this was more than a month ago and I have yet to hear back from the Rustoleum Co. Maybe their rubbery paint is fine for filling cracks on a wooden deck. I think I should report my experience to Consumer Resports to warn people away from Rustoleum for concrete. Kendra Smith

Kendra Read More
4/30/2014 Rustoleum - I purchased rust-oleum deck and concrete restore
I purchased rust-oleum deck and concrete restore and I'm so disapointed. Everything that I restored is chipping and looks awful the concrete and decks were done as per instructions on containers.We spent over 400.00 on the products and now I don't know what I'm going to do. I would not recommend this product to anyone!!I will make sure any one I know does not make the same mistake that I did.

Nancy Read More
4/13/2014 Rustoleum - ALL thes complants about restore conrete paint
ALL thes complants about restore conrete paint Dous any one get there money back follow all derection and winter comes and paint comes off chips as to be done agane who do you see or talk to about money levemine talk GIVE ME THE MONEY ANDY.

ANDREW Read More
3/7/2014 Rustoleum - I CANNOT OBTAIN METALLIC BRASS SPRAY CAN # 1936830
I CANNOT OBTAIN METALLIC BRASS SPRAY CAN # 1936830 AT LOWES AND HOME DEPOT WITHOUT ORDERING A CASE OF SIX CANS. NEITHER STOCKS THIS BUT HOME DEPOT STOCKS THE GOLD AND SILVER BUT NOT THE BRASS AND COPPER. LOWES IS PUSHING THE VALSPAR BRAND. A CALL TO CORPORATE RUSTOLEUM WAS A WASTE OF TIME. THEY COULD CARE LESS WHETHER I OBTAINED OR NOT. NO MORE RUSTOLEUM PRODUCTS FOR ME

JD Read More
10/28/2013 Rustoleum spray paint is total garbage. I have at
Rustoleum spray paint is total garbage. I have at least six cans of spray paint where all you get out 1/2 of the product. The last one I had to clean up the nozzle after spraying about 30 seconds. After doing this about five times I realized I am again stuck with another half can full. I have just bought my last Rustoleum product.

Daryl Read More
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