Sallie Mae Phone Number



 

Description

SLM Corporation (NYSE: SLM), commonly known as Sallie Mae, is the nation?s leading provider of saving- and paying-for-college programs. Through its subsidiaries, the company manages $180 billion in education loans and serves 10 million student and parent customers. Through its Upromise affiliates, the company also manages more than $17.5 billion in 529 college-savings plans, and is a major, private source of college funding contributions in America with 10 million members and more than $475 million in member rewards. Sallie Mae and its subsidiaries offer debt management services as well as business and technical products to a range of business clients, including higher education institutions, student loan guarantors and state and federal agencies. More information is available at www.salliemae.com. SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Phone Number

PhoneHint
1-850-767-7471Press 1 English, or 2 Spanish, then your Account #
 

Comments

 out of   based on 15 reviews.
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Date Rating Comment
11/6/2014 Sallie Mae - On hold for 30-48 mins. 3 times. I hate I have
On hold for 30-48 mins. 3 times. I hate I have to deal with them period.

CynthiaRead More
3/4/2013 Sallie Mae - They lie.Period.Will not produce receipts come up
They lie.Period.Will not produce receipts come up with bogus charges.you suck

frankRead More
1/7/2013 Sallie Mae - It should not take 20 minutes, on hold, trying to
It should not take 20 minutes, on hold, trying to make a loan payment for my daughter. Once I reached a live customer service representative, I was told there will be an over $14.00 fee in addition the regular payment of $20, to make the payment over the telephone. That is rediculous. What greed! I am trying to help a struggling mother, with a newborn and with no income, to make a student loan payment. Since I am not willing to pay a 75% in a addition to the $20 loan, I guess I will wait for the harassing 3-5 phone calls that I will get daily from Salle Mae. Then, they might take my payment...

MannyRead More
7/23/2012 I have been trying to tell Sallie Mae that someone
I have been trying to tell Sallie Mae that someone named Jaime something does
not have this telephone number I was given 2 months ago. I don't know this
person. I am 75 yrs old and am tired of having to answer the phone 2 or 3 times
a day. I have given this number to my children and grandchildren.
They keep calling and asking for our social security numbers. Are you kidding me?
Is this a scam. Can you take my phone number off your list. Also the people
that call are RUDE!

Fed UpRead More
2/2/2012 Sallie Mae - no payment stub booklet means you don't want me to
no payment stub booklet means you don't want me to pay, correct?

docRead More
10/4/2011 Sallie Mae - Since Citi transferred all the student loans to
Since Citi transferred all the student loans to Sallie Mae, customer service representatives are refusing to transfer you to an English speaking person, to a supervisor, and will not speak clearly.

They are cancelling peoples forbearance loans even though Citi in their July letter announcing the change says in bold print 'At this time, you do not need to do anything differently...'

I was told that my forbearance did not transfer and I had to fill out a new application and I could not fill out for the second year of my four years of forbearance, I had to do a disability. Karen J employee number E54954 refused to help me locate a forbearance application online; however, she sent me a "disability" application. This would have caused me to violate Federal laws under SSA!

Another example of our fine economic situation.

However, does anyone know how to contact Sallie Mae corporate officers? I have emails and phone calls to make to them after 10 pm tonight?

By the way, why are not U.S. unemployed handling these calls instead of people in the Philipines? That would bring thousands back to the U.S.

sherrysoreoRead More
8/27/2011 Sallie Mae - Currently paying off loans. Using last payment
Currently paying off loans. Using last payment stub. Last time this happened I waited 2 month for a new payment stub booklet.

JayDeneRead More
6/24/2011 Sallie Mae - I am running windows xp and cannot open files to
I am running windows xp and cannot open files to view concerning my student loan

jojoRead More
5/31/2011 Sallie Mae - I would like to change my address but am not sure
I would like to change my address but am not sure how to. can someone please call me so I can do it.

Thank you very much. My number is

David Read More
4/5/2011 Sallie Mae - i am jagruti j desai. i am your customer sines
i am jagruti j desai. i am your customer sines 1999. i have direct deposit all the through 2010. but in january 2011 some how i have to close my account so my direct deposit doesent work.but i call the tollfree number and tell them very next moment. sines january i requesting constatly every month for paper bill i beg every other person who pick the phone.also i request them onther paper for direct deposit. untill now i doesne.t get any your employe has very bed attitude for customer service. today i talk to one of the supervi ser see told me your company lost 80 cent with every paper bill that.s why they ignore the custmer request. please talk to your employe . your superviser name is grorene the toll free number dial form northen ca montery 18882725547 plese think for that and make any soluation. i am very upset with your employe in ca . if i have to serve its very bad survice.

jagruti j desaiRead More
4/18/2010 Does anyone know the website that Sallie Mae wants
Does anyone know the website that Sallie Mae wants you to go on to register yourself if you are unemployed and trying to get an unemployment deferrment?

SashaRead More
8/25/2009 Sallie Mae - 8/25/09:I had to call them three times to check on
8/25/09:

I had to call them three times to check on the status of a loan. Each time, I was given the option to have them call me back rather than listening to "on hold" music. I chose the call back option and was called back when they promised, each time. Great!!

DanRead More
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