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Samsung Phone Number



 

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SamsungĀ® Customer Service Phone Number:

1-800-726-7864

Samsung is a major maker of electronics. They produce mobile phones, computer tablets, appliances, computers, laptops and printers.

Hours
Live Chat is available 24 hours a day. 7day a week
Video Chat Monday to Friday; 10am to 7pm EST
Phone: Mon - Fri: 8am - Midnight (EST)
Sat - Sun: 9am - 11pm (EST)

Samsung Electronics America, Inc. Corporate
85 Challenger Road
Ridgefield Park, NJ 07660 USA
Corporate Number: 1-201-229-4000

More Samsung Phone Numbers
Mobile Phones: 1-888-987-4357
Apps: 1-888-899-7609
TTY: 1-888-899-7608
Appliances: 1-800-726-7864
Printers & Tablets: 1-800-726-7864
Hard Drives: 1-800-732-4283
Business IT: 1-866-726-4249

Phone Number

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1-800-726-7864 Press 2; at prompt press 1; at prompt press 3; at prompt press 3.
 

Comments

 out of  based on 244 reviews.
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7/12/2017 Samsung - I have had 7 service calls under warranty for my
I have had 7 service calls under warranty for my Samsung 4 door... ice maker issues. Final 8th call done by Samsung. The told me to take the refrigerator off my whole house reverse osmosis unit...which the pressure etc was fine,... I did that...still doesn't work. We have been waiting for a refund since June. I am currently on hold for over 25 minutes.....Customer service and satisfaction are terrible...I will never buy a Samsung product again.

Kristine Read More
6/27/2017 Samsung - The customer service is a joke! The only answer
The customer service is a joke! The only answer one can get is " It's not Samsung's policy." It's impossible to speak to anyone with athority, therefore problems are never solved; you are only passed off to another person that isn't capable of making decisions. I bought a Samsung washer and dryer to match, with the washer being recalled. Samsung won't refund on the dryer, they want me to be stuck with a dryer that want match my new washer. The sad part is that previous dryer was working fine. The only reason I bought this dryer is so I would have a matching set. My units are not hidden, but are seen by anyone in my kitchen. I'm not stopping with the BBB, I Plan to use social media and any other service I can think to use. I will never by Samsung products again, unless they make this right.

Sandra Read More
5/20/2017 Samsung - Your rep cancelled our order.They were told
Your rep cancelled our order.
They were told everything was fine.
Then another rep said they are not allowed to cancel orders.

Bob Haga Read More
11/29/2016 There is no more Samsung Cystomer Service.
There is no more Samsung Cystomer Service.

Let's start a class action lawsuit.

I have e-mailed Consumer Product Safety Commission

They sent "DISH" tv repairman for my recalled washer, it's only two years old, he put four screws in and it still wopples.

Samsung then mailed some pasty label to overlay on my beautiful looking chrome with a black vinyl letters, that looks ugly and that did not fix the problem either.

Samsung products need to stay in China.

Pure junk.

May tag us my next washer.

Anyone want to buy my Samsung Washer before I leave it for the junk man?

Joe Read More
8/1/2016 Samsung - can't get anyone state side. No clear
can't get anyone state side. No clear communication

Joan Read More
7/6/2016 Samsung - Customer service is a nightmare. The reps are rude
Customer service is a nightmare. The reps are rude and you cannot get a supervisor or manager. I will be calling BBB on Samsung. I bought a refridgerator chef collection just 2 months ago and the ice maker is frozen and I cannot get a service person to fix it. They promise 24 to 48 hours for someone to call to setup an appointment, and I have received a call, however, I received an email stating that my service call was cancelled. I called back Samsung and cannot get anyone to tell me why it was cancelled and who cancelled it. My fridge is still not repaired.

Dianne Read More
5/26/2016 I bought a Samsung washer (Aqua Jet) less than a
I bought a Samsung washer (Aqua Jet) less than a year and it has rust on the open where you pour the bleach in and the top part ( right side) of the door top loader, AND SUMSUNG WILL NOT COVER RUSH. So before you buy a SUMSUNG be sure you know if its RUSH YOU WILL HAVE TO PAY TO HAVE IT REPLACE. I paid $900.00 for my washer and I think SUMSUNG should stand behine their prouduct, I am very disponinted with SAMSUNG.

Pete Vela Read More
3/20/2016 Samsung - Trying to contact a engined for my eco bible
Trying to contact a engined for my eco bible washing machine I am in vera almeria

Sue Read More
2/28/2016 Samsung - My boyfriend buy me a galaxy S5 cell phone on best
My boyfriend buy me a galaxy S5 cell phone on best buy, at that time was sale the cell phone for 659.00 dollar and let me tell you I had nothing but trouble. I have go back with phone problem after 3 day after he buy me the phone and so on for a year half the have fix the phone 10 time and now the screen went black . so I went back to Best buy and I was toll to call Samsung customer service because I have to much problem with the phone and the shod do same thing for me . and let me tll you is bad the don't do nothing for you after you pay so much for a phone the only had problem for day one . The want to fix you phone again for 200.00 dollar. all I have to say the I don't recommend any one to buy a Samsung galaxy that is been nothing but trouble .
Yolanda

Yolanda Read More
2/9/2016 I bought Samsung edge and in about week a back cover cracked
I bought Samsung edge and in about week a back cover cracked. Went to T- Mobile store because I was told I had 14 days warranty so if anything happens, just come back and they would take cake off it. YEAH RIGHT!!!!!!!
Called Samsung costumer service witch it sucks, first you can't understand people what they saying and then to fix the phone they were asking $200.00 witch it sucks. First the phone is only a week old, It wasn't my fault that back cover creaked overall THEY SUCK !!!!!!

Bottoms Read More
2/1/2016 Samsung - Overseas customer service is bad. They don't speak
Overseas customer service is bad. They don't speak clear English

John Read More
1/1/2016 Samsung - On hold for 45 minutes before anyone answered.
On hold for 45 minutes before anyone answered. then he did not speak good English. Had a hard time understanding him he was upset because i did not understand what he wanted me to do. then he hung up on me. Called back waited another 50 minutes and got a girl that did not speak English. She was no help either, finally told me I needed an "update" on a new tv that I had for 2 weeks. Then she said she would send me an update by email which she never did. Finally took tv back to store and returned it. Service center was no help at all

Patsy Read More
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