Samsung Phone Number



 

Description


SamsungĀ® Customer Service Phone Number:

1-800-726-7864

Samsung is a major maker of electronics. They produce mobile phones, computer tablets, appliances, computers, laptops and printers.

Hours
Live Chat is available 24 hours a day. 7day a week
Video Chat Monday to Friday; 10am to 7pm EST
Phone: Mon - Fri: 8am - Midnight (EST)
Sat - Sun: 9am - 11pm (EST)

Samsung Electronics America, Inc. Corporate
85 Challenger Road
Ridgefield Park, NJ 07660 USA
Corporate Number: 1-201-229-4000

More Samsung Phone Numbers
Mobile Phones: 1-888-987-4357
Apps: 1-888-899-7609
TTY: 1-888-899-7608
Appliances: 1-800-726-7864
Printers & Tablets: 1-800-726-7864
Hard Drives: 1-800-732-4283
Business IT: 1-866-726-4249

Phone Number

PhoneHint
1-800-726-7864Press 2; at prompt press 1; at prompt press 3; at prompt press 3.
 

Comments

 out of   based on 240 reviews.
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Date Rating Comment
8/1/2016 Samsung - can't get anyone state side. No clear
can't get anyone state side. No clear communication

JoanRead More
7/6/2016 Samsung - Customer service is a nightmare. The reps are rude
Customer service is a nightmare. The reps are rude and you cannot get a supervisor or manager. I will be calling BBB on Samsung. I bought a refridgerator chef collection just 2 months ago and the ice maker is frozen and I cannot get a service person to fix it. They promise 24 to 48 hours for someone to call to setup an appointment, and I have received a call, however, I received an email stating that my service call was cancelled. I called back Samsung and cannot get anyone to tell me why it was cancelled and who cancelled it. My fridge is still not repaired.

DianneRead More
5/26/2016 I bought a Samsung washer (Aqua Jet) less than a
I bought a Samsung washer (Aqua Jet) less than a year and it has rust on the open where you pour the bleach in and the top part ( right side) of the door top loader, AND SUMSUNG WILL NOT COVER RUSH. So before you buy a SUMSUNG be sure you know if its RUSH YOU WILL HAVE TO PAY TO HAVE IT REPLACE. I paid $900.00 for my washer and I think SUMSUNG should stand behine their prouduct, I am very disponinted with SAMSUNG.

Pete VelaRead More
3/20/2016 Samsung - Trying to contact a engined for my eco bible
Trying to contact a engined for my eco bible washing machine I am in vera almeria

SueRead More
2/28/2016 Samsung - My boyfriend buy me a galaxy S5 cell phone on best
My boyfriend buy me a galaxy S5 cell phone on best buy, at that time was sale the cell phone for 659.00 dollar and let me tell you I had nothing but trouble. I have go back with phone problem after 3 day after he buy me the phone and so on for a year half the have fix the phone 10 time and now the screen went black . so I went back to Best buy and I was toll to call Samsung customer service because I have to much problem with the phone and the shod do same thing for me . and let me tll you is bad the don't do nothing for you after you pay so much for a phone the only had problem for day one . The want to fix you phone again for 200.00 dollar. all I have to say the I don't recommend any one to buy a Samsung galaxy that is been nothing but trouble .
Yolanda

YolandaRead More
2/9/2016 I bought Samsung edge and in about week a back cover cracked
I bought Samsung edge and in about week a back cover cracked. Went to T- Mobile store because I was told I had 14 days warranty so if anything happens, just come back and they would take cake off it. YEAH RIGHT!!!!!!!
Called Samsung costumer service witch it sucks, first you can't understand people what they saying and then to fix the phone they were asking $200.00 witch it sucks. First the phone is only a week old, It wasn't my fault that back cover creaked overall THEY SUCK !!!!!!

BottomsRead More
2/1/2016 Samsung - Overseas customer service is bad. They don't speak
Overseas customer service is bad. They don't speak clear English

JohnRead More
1/1/2016 Samsung - On hold for 45 minutes before anyone answered.
On hold for 45 minutes before anyone answered. then he did not speak good English. Had a hard time understanding him he was upset because i did not understand what he wanted me to do. then he hung up on me. Called back waited another 50 minutes and got a girl that did not speak English. She was no help either, finally told me I needed an "update" on a new tv that I had for 2 weeks. Then she said she would send me an update by email which she never did. Finally took tv back to store and returned it. Service center was no help at all

PatsyRead More
12/27/2015 how to reset my samsung grand phone?
how to reset my samsung grand phone?


KOUSIK ROYRead More
12/23/2015 I was on the Samsung support line for 50 minutes on hold.
I was on the support line for 50 minutes on hold. I believe the Samsung solution to problems is to not answer customers call. I was never talked to and therefore never helped.

EdwardRead More
12/14/2015 Samsung galaxy s5 had nothing but trouble
I signed up with Verizon in march last year for the galaxy s5 had nothing but trouble they would send rebuilt ones that were worse than the first , the manager would yell at me what are You doing here and send a employee to walk me out of the store, this went on for over a year, came back with another bad phone then the manager told all of the employees that were not busy when I came into the back room and let me stand there for over 40 minutes and when someone came in she would call someone out to help them and when they were she sent them back to the back room and let me stand there. I am on disability and have a service dog that goes with me everywhere and I think she don't like having the dog come in her store, one day I went back to the store this time I was told I had 2 choices keep phone not working or get my money back because I was not wanted there and they broke my contract and I should go to u.s cellular, so I got my money back (lost a years payment on phone) went to best buy looked at phone's and got the galaxy s6 and found that I was back with Verizon manager asked what phone company I ended up with and when I told she made a strange noise and hung up phone , the next day I was expecting a call that never came , my wife called her sister that told her the number we gave was not on our that manager at Verizon changed the number and locked account after 3 days I finally got our number restored , having a lot of problems with this phone , they keep changing next day I wake up it ran update and things are all changed and have to start all over when I first got the Samsung employee said if I had trouble with phone , brought it back to best buy and was told had to call tech line and make arrangement to send it to Samsung so the phone could be repaired , here we start with the bad phones , I should have got the note5 , the galaxy phone's have been nothing but trouble!

DavidRead More
12/1/2015 ******ATT: SAMSUNG
******ATT: SAMSUNG PROMOTIONS DEPT*****
I PURCHASED A NOTE4 ON JULY 25 DUE TO YOUR $200.00 REBATE OFFER.
T-MOBILE ADVISED THAT I WOULD RECEIVE A GIFT CARD IN A COUPLE OF MONTHS. THIS COULD BE USED TO PAY DOWN THE PRICE OF THE PHONE. I PLACED A FOLLOW-UP INQUIRY ON AUGUST 20TH. AT THAT TIME I WAS ADVISED THAT THIS WAS A "SAMSUNG PROMO" AND HAD TO REGISTER WITH YOUR COMPANY DIRECTLY (NONE OF THIS WAS EXPLAINED AT THE T-MOBILE STORE). ON AUGUST 25TH I RECEIVED A 'CONGRATULATIONS YOUR REBATE HAS BEEN APPROVED" EMAIL. TO DATE, I HAVE NOT RECEIVED A REBATE GIFT CARD OR CHECK? MY CALLS TO YOUR OUTSIDE VENDOR - PROMO DEPT. HAVE RESULTED IN PASSING-THE-BUCK. BOTTOM LINE: I'M STILL WITHOUT A REBATE. **YOUR WEBSITE PROMISES A RESPONE IN 48 HOURS. ** A REP NAMED "ZORAIDA" ACTUALLY CALLED TO STATE SHE WOULD SEND AN INQUIRY ON MY BEHALF AND WOULD CC ME IN. WHEN I DID NOT RECEIVE THE EMAIL COPY, I CALLED BACK THE PHONE # AND WAS TOLD THERE WAS NO ONE BY THAT NAME WORKING THERE! I HAVE HEARD FROM SEVERAL PEOPLE THAT THEY HAVE EXPERIENCED THE SAME TYPE OF PROBLEMS AND HAVE NOT HAD THEIR REBATES FULFILLED. EITHER GIVEN A TOKEN $ AMOUNT OR THEY GIVE UP IN FRUSTRATION. THERE MUST BE CHECKS AND BALANCES. PLEASE HAVE YOUR CONTROLLER CONTACT ME OR A DESIGNATED REPRESENTATIVE. BY THE WAY, WHEN I ATTEMPTED TO FILL OUT THE INQUIRY ON YOUR WEBSITE, MY EMAIL ADDRESS IS NOW INDICATED AS "INVALID". ZORAIDA STATED IT WAS PROBABLY DUE TO THE AGE OF THE PROMO. THANKFULLY, I HAVE A PRINTED COPY OF THE REBATE APPROVAL. I OFFERED TO SCAN IT TO HER, BUT SHE DECLINED STATING THEY COULD RECEIVE NO ATTACHMENT EMAILS. KINDLY ADVISE HOW I SHOULD PROCEED TO RECTIFY THIS MATTER.

JANETRead More
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