Samsung Canada Phone Number



 

Description

Customer Service Contact Information For Samsung Canada

Phone Number

PhoneHint
1-800-726-7864Review Needed Please Comment
 

Comments

 out of   based on 13 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
7/8/2016 Samsung Canada - Bought SAMSUNG 55" Model Code UN55ES6820 on
Bought SAMSUNG 55" Model Code UN55ES6820 on October 16, 2012. Smart TV great picture etc. In July 2016 the picture and colour started to fade from the right side of the screen. SAMSUNG said we were SOL as the warranty had expired. Phone calls to SAMSUNG CANADA (over seas in PHILLIPINES) and no help whatsoever. We are in the process of buying two more televisions and will not buy a SAMSUNG again as this is unbelievable. Service man said screen(panel) needs replacement and is not worth the cost...buy another television was his advice. This was from an authorized SAMSUNG dealer who was recommended by our PHILLIPINE contact. We currently have another SAMSUNG at home also and does not matter to our PHILLIPINE contact. So our two new televisions will not be SAMSUNG and we will say to anyone thinking of buying one of these televisions to think twice. Even the extended warranty will probably not help you......inferior parts as you will see if you do some research....overpriced and no service. What a piece of junk!!! So if you want to buy it get the extended warranty and see what good that will do for you! Again, What a piece of junk!!!!
Ontario, Canada

BillRead More
1/8/2016 Samsung Canada - Bought over $6,000 worth of Samsung appliances
Bought over $6,000 worth of Samsung appliances 2 yrs ago with extended warranties. The fridge door bin broke off and two shelves are cracking already.So much for buying what I was told was the best. When I tried to use my warranty surprise doesn't cover that. tried phoning Samsung and was given a person who doesn't speaks English in some foreign country. not once but twice.Finally broke down and bought one from appliance parts dealer in town,$71 later for one bin made of plastic.Never ever have I had a fridge shelve break. Have a 12-year-old Frigidaire downstairs that I replace with this thing and still solid, Samsung you have no customer service what so ever and I'm so disappointed with your company I will stay clear of your products from now on. To have been able to talk to someone about this and maybe come to an arrangement of some kind would have made such a difference.Poor job Samsung

PaulRead More
11/4/2015 Samsung Canada - I recent purchased a Samsung 6s phone
I recent purchased a Samsung 6s phone unfortunately it would not stay connected to wifi. I went back to SaskTel which they changed out the sim card with still having issues I called tech support. they had told me Samsung was notified of these issues but did not know when they would be resolved and he strongly suggested I went back to an iPhone.. so I did but iam truly missing the Samsung phone so I called Samsung for support. unfortunately whomever I spoke to was very hard to understand I wanted to know if this was a true fact and if there was anything that they could do for me.
can someone please let me know if this is indeed a true fact that the samsungs are having issues and are unaware of when they will be fixed. thanks

DeeRead More
8/13/2015 Samsung Canada - Bought a SAMSUNG front loading washing machine 6
Bought a SAMSUNG front loading washing machine 6 years ago when we were moving into our newly built home. Never been really happy with its performance. Never seemed to wash properly, no suds, water seemed to trickle in and the smell at times made you jump back when the door opened. Have since kept door open but still smells. Came home to find the laundry room flooded this past weekend from a wash load. Called an appliance tech who serviced SAMSUNG. He was SHOCKED to find a huge piece of metal had bore a hole in the drum.This piece of metal was in the bottom drum where it connects to the pump. Not the drum that rotates. This had obviously been in there forever as it had calcium build up on it from water deposits. It is too large a piece to have worked its way up from the outside. 4 inches long by one and half inch wide and it has I can only describe as a spine down the middle and a wing affect to it but broken into 3 pieces. Of course we are out of warranty and have to buy a new machine..a top loader this time and not a SAMSUNG. I wish I could get an address and I could send this metal piece to them. If anyone knows the address I would appreciate it.

stacheRead More
3/18/2015 Samsung Canada - Just having my kitchen renovated, bought new
Just having my kitchen renovated, bought new appliances including Samsung dishwasher and gas stove. Due to some timing conflicts the appliances arrived before they could be put into the kitchen. When they arrived I took a quick look around them...no dents or markings, they looked good..they were left with all wrapping etc. When we were ready to install the oven...the plastic and tape was taken off. Big problem...one side panel was not attached to the oven...the other side was bulging out and the vents at the back were bent. Needless to say couldn't install it so called Samsung...since I did not call within 48hrs of receiving it they could do nothing. They wiped their hands of it. I was told they could do nothing and for me to contact the store to see what they could do. When I mentioned the lack of after purchase customer service she hung up on me. Does that mean I have a $3000 piece of garbage sitting in the kitchen? Any ideas as to what I can do?

WoodyRead More
3/10/2015 Samsung Canada - so... I purchased a Samsung dishwasher in Nov
so... I purchased a Samsung dishwasher in Nov 2014. It has been repaired 3 times for the same issue. Samsung has agreed to give me a new machine which I hope works properly. I am extremely happy with this... however I was informed this morning that it will just be dropped of at my door. I have to take old unit out and install the new on myself. since I have a broken leg I have to hire somebody to do this for me.... this is not right!!!

steveRead More
2/24/2015 Samsung Canada - we purchased a Samsung dishwasher..it has been
we purchased a Samsung dishwasher..it has been repaired 3 times in 4 months for the same issue and it needs to be repaired again....at what point do you replace it???

steveRead More
7/29/2014 Samsung Canada - samsung product does not even be given 1 star
samsung product does not even be given 1 star rating , it deserve lower than that. I have made up my mind no more samsung product ever in my life.

jigRead More
1/14/2014 Samsung Canada - New Samsung Fridge is humming and they can't fix it
I bought a New Samsung Fridge with Extended Warranty. Shortly after, the fridge started to hum like a race car. I called Samsung & they have replaced the part 3 times. On the last occasion, the Service Man heard the noise again before he left the house after replacing the part. Now I am calling Samsung to pick up their fridge & give me a new one. Now I get the run around. All I need is a proper working fridge. I had a GE fridge for over 30 years with absolutely no problem at all, but just wanted to update my appliances. I am begining to regret buying a Samsung Fridge.

Philip SoobramaniRead More
12/27/2012 Samsung Canada - My samsung phone has no display the keypad is lit
My samsung phone has no display the keypad is lit but shows no display i need this fixed. Please contact me as i have had many samsung phones that have crapped out on me like this and it is making me angry.

BraidenRead More
12/27/2012 Samsung Canada - My samsung phone has no display the keypad is lit
My samsung phone has no display the keypad is lit but shows no display i need this fixed. Please contact me as i have had many samsung phones that have crapped out on me like this and it is making me angry.

BraidenRead More
8/15/2011 Samsung Canada - i bought a camera from sears ES65 when i went to
i bought a camera from sears ES65 when i went to download the pictures to the computer i realized the cable was missing from the box, it was never there. i went back to the store wee i bought it and they told me there was nothing they could do and for me to contact customers service. This is not a good customer business relation especially since i have purchased other sumsung products, now i'm thinking that i should no longer buy the products.
What can you do for me?

Thank you

Tina Tina

TinaRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):