Schlage phone number Phone Number



 

Description

Schlage Lock Company Corporate Office Headquarters
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
Warranty Information: 1-888-805-9837
All Other Inquiries: 1-800-847-1864

Phone Number

PhoneHint
1-800-847-1864Review Needed Please Comment
 

Comments

 out of   based on 15 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
5/1/2017 Schlage phone number - My keyless entry turn knob keeps hanging up (4 yrs
My keyless entry turn knob keeps hanging up (4 yrs old). I have been on hold for 30 minutes twice and was
told there was only one caller ahead of me in the line. No one never answered. All the recordings and comments
do not refer to this issue. There is no one I can contact. Canada does not even answer the phone.
THERE WILL BE NO MORE SCHLAGE PRODUCTS IN MY FAMILIES LIFE.

DianeRead More
4/6/2017 Schlage phone number - I must give a most glowing report on my experience
I must give a most glowing report on my experience with Schlage. My door plunger (?) stopped automatically retracting when I pushed the door shut. I phoned Schlage service, they listened to my story and gave me a Reference number because I would not be home for a few weeks. When I got back, I phoned service, gave them the reference no. and they Fedexed the part to me the NEXT DAY at NO COST for part or shipping. I installed (replaced) the part and the door works perfectly.

Now that is service!!! I would not buy any other lock.

BobRead More
7/23/2015 Schlage phone number - you have B60CAM716 Aged Bronze Single Cylinder
you have B60CAM716 Aged Bronze Single Cylinder Grade 1 Deadbolt with Decorative Camelot Rose, why not Double Cylinder ????

J BrownRead More
9/7/2014 Schlage phone number - I currently have schlage lever type handles
I currently have schlage lever type handles throughout my house, thanks they are great. On my French doors I am adding blinds and the space between the lever handle and the blinds is too tight. My question is, can I buy new round type handles just for the inside and hook them up to the existing lever type handles on the outside. One of the handles operate the door mechanism and the other is A dummy. The color is nickel, or am I in left field on this.

BradRead More
5/19/2014 Schlage phone number - I need a specific lever that can fit on 2 1/8 in thick door
need a specific lever that can fit on 2 1/8 in thick door. The standard model is not long enough

dennisRead More
4/28/2014 Schlage phone number - 04/28/2014 Review
04/28/2014 called today about a fe 595 lockset the service was great Duncan

DuncanRead More
2/4/2014 Schlage phone number - Poor lock....poor service..time to change brands
Poor lock....poor service..time to change brands


donRead More
12/3/2013 Schlage phone number - I AM LOOKING FOR A REPLACEMENT ''G''SERIES LOCK
I AM LOOKING FOR A REPLACEMENT ''G''SERIES LOCK WITH A ....IS THE ''G''SERIES LOCK STILL AVAILABLE?....PLEASE ADVISE ASAP....THANKS

BOBRead More
9/10/2013 Schlage phone number - I have installed and used Schlage door hardware in
I have installed and used Schlage door hardware in my homes for better than 30 years. Then I bought and TRIED to install the reversible outside lever set. This has reversed my admiration of Schlage products. After 6-8 hours of attempting to install this product I have decided it would better serve my peace of mind to move it to the my landfill container.

JohnRead More
8/3/2013 Schlage phone number - I have replaced my schlage lock on the door for
I have replaced my schlage lock on the door for the fourth time. Every couple of years it malfunctions and has to be replaced. Of course Home Depot says they are not responsible, to contact Schlage. I would have changed brands but then I would have to change all the keys for the rest of the doors. This is a brushed nickel front entry at the price of 139.00 each time. It seems that there is a problem with your product. If I had realized the lifetime warranty, I wouldn't have thrown the last three out! Could you please tell me what I can do to get this repaired or replaced so when my new one breaks I will have a replacement.

DonnaRead More
11/15/2011 Schlage phone number - Called Schlage warranty department today. After
Called Schlage warranty department today. After choosing option 3 on the main menu I was directed to a live person. She couln't have been more helpful. I have a double lock system on my front door and schlage replaced them about 5 years ago due to pitting in the finish. The new locks are pitting as well and after a few questions and the type of lock system I have she ordered me a replacement set to be delivered in about 20 business days. No hassel, no fuss, no problem. I highly recommend Schlage and their customer service.

MichaelRead More
11/2/2011 Schlage phone number - I replaced 22 door handles, 66 hinges, 4 dead
I replaced 22 door handles, 66 hinges, 4 dead bolts this year. One dead bolt failed to work on a door not frequently used.. It turns but does not actuate the deadbolt. Can you help me. Home Depot said I should contact Schlage directly. but it seems........


Pat SteigerwaldRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):