Shakeys Pizza Phone Number



 

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Customer Service Contact Information For Shakeys Pizza

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1-626-576-0616Review Needed Please Comment
 

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Date Rating Comment
7/19/2015 Shakeys Pizza - Shakey's management - Very poor service at north edsa branch
to ; shakey's management

We ate at your sm north edsa branch (phil) just tonight . Very poor service . we ate at around 8pm were 2nd on the list . We were assisted well by your manning manager i guess he is a manager wearing the dark blue uniform. Were seated at the left side . This young man arvin was our server he took our orders suggest that super card but we turn down the offer. We were given one plate but take 4 seated . We were told that in 15 min food will be served . Food was served .We dont have anything with us just that 1 plate and 1 tissue ,fork and knife .To cut it short food arrived without set up . So okay let it be. What pissed me are the following scenarios ...That time it wasn't peak time really .i have to get my own teaspoon for my daugther , have get through the dispatchers area nd ask for ice for my glasses ,ask for teaspoon . Have to follow up my extra rice order . i ordered the extra rice to the lady manager i nwas expecting a lot from this people knowing the manager should have the urgency . Guys we are here to eat ........One young man wearing the red stripe polo catches that i was always standing getting all we need. I told him "" yung 10% na service charge nyo hindi worth it ...We ended the meal . Really bad impression over this branch. guy's at the end of their salary they get 10% service charge but guest like me is totally not satisfied . TEACH YOUR MANAGERS TO LEAD WELL . THIS BRANCH SHOULD HAVE THEIR DAILY GOAL OF 1.ANTICIPATE GUEST NEEDS, MANAGERS TO LEAD THE FLOOR HE / SHE SHOULD OVERSEe , YOUR DINING AREA SHOULD NOT BE LEFT UNCOVERED OF SERVERS .

alliah Read More
11/24/2014 Shakeys Pizza - We have historically received good service and
We have historically received good service and value at Shakey's in Glorietta,,,, but, today,,,, We were Told they were OUT of Large Bellybuster pizza,,,, trying to have us Order a Larger Pizza,,, I told the manager I was NOT interested,, but ,, would accept the Larger Pizza at the SAME Price,,, She agreed,,,, but, when the Pizza came,,the size was Large... No change,,,, exactly the size we had been getting in the past,,,, But,, when we got the Bill,,, it was Charged as Belly Buster HT PTY..... When did Shakey's decide to do a Shake Down? Trying to have us order a Larger Pizza than needed... and then Charging me for it Anyway! James .

Order #000000097193 11/24/14 2:26PM

James Read More
9/21/2014 Shakeys Pizza - I RECEIVED A CALL FROM A REPRESENTATIVE (WAITRESS
I RECEIVED A CALL FROM A REPRESENTATIVE (WAITRESS I GUESS) FROM SHAKEYS ON SHAW BLVD AT 11:15 PM TELLING HER THAT THEY WILL SEND A BACKRIDER TO GET THE P399 FOR ONE OF THE ‘PIZZANATIC SUPERCARD’!!!!

AT ABOUT 9PM, OUR FAMILY AND VISITORS FROM JAPAN AND USA WENT TO SHAKEYS PIZZA TO EAT AND TALK.
WE WERE GOING TO ORDER THE FAMILY MEAL NO.2 AND I ALREADY HAD A PIZZANATIC SUPERCARD THAT HAS HARDLY BEEN USED SINCE I PURCHASED IT SOME TIME IN JULY OR AUGUST 2014 AND I TOLD THE WAITRESS THAT. SHE SAID, “AY MAM… 10% DISCOUNT LANG YAN EH!” ( AY MAM, YOU ONLY GET A 10% DISCOUNT WITH THAT).

SURPRISED, I SAID, “WELL, ITS YOUR CARD… I HARDLY USED IT SO I CAN STILL USE IT, RIGHT?” SHE LOOKED AT IT AND SAID, “BIGYAN NALANG KITA NG BAGO” MAS MALAKI PA ANG DISCOUNT MO…” (I’LL JUST GET YOU A NEW CARD AND GIVE YOU A BIGGER DISCOUNT”. I AND OUR VISITORS RESUMED TALKING.. WE WENT AHEAD AND ORDERED MEAL NO. 2

THE WAITRESS RETURNED SHORTLY AND TOLD US THAT SHE WILL GET US TWO NEW CARDS BUT SHE WILL BE ABLE TO GET US ANOTHER PIZZA AND AN EXTRA ICED TEA IN THAT OUR ORIGINAL ORDER (MEAL NO.2) MAY EVEN COME OUT CHEAPER WHILE WE WILL GET MORE FOOD PLUS EXTRA 2 CARDS.

SHE CAME BACK ANOTHER FEW MINUTES WITH OUR ORDER AND TWO APPLICATION FORMS, I NOTICED THAT OUR BIRTHDAYS WERE ALREADY FILLED IN BOTH AS 9-21 (SEPTEMBER 21)…. I JUST BRUSHED IT OFF THINKING IT WAS THE DATE WE GOT OUR CARDS (SHAKEYS CARD BIRTHDATE) UNTIL SHE SAID, MAM, FILL IN THE YEAR OF YOUR BIRTHDAY— SO I SAID, ‘OK— SO YOU GOT MY PIZZA A MONTH EARLY?’ MY BIRTHDAY IS ON OCTOBER 10. MY DAUGHTER’S BIRTHDAY IS ON MAY 30 SO SHE GOT HER FREE BIRTHDAY PITCHER OF ICED TEA EARLY ALSO.( BUT THIS WAS DECEPTIVE BECAUSE SHE TRIED TO MAKE US BELIEVE THAT SHE GOT THOSE FOR US FOR FREE——JUST FOR SIGNING A NEW CARD—NOT FOR OUR BIRTHDAYS!!!!

WELL, OUR TOTAL BILL WAS NOT CHEAPER BUT WAS IN FACT, P399 MORE THAN MEAL NO. 2 BUT WE HAD VISITORS AND DIDNT REALLY HAVE THE TIME OR INTEREST TO ARGUE…

UNTIL MY DAUGHTER CAME TO ME AND TOLD ME THAT A SHAKEYS REPRESENTATIVE CALLED HER CELLPHONE?????? (REMEMBER WE PUT IN OUR CELPHONES ON THE ‘SUPERCARD APPLICATION’).

THAT WAS THE LAST STRAW. MY DAUGHTER WHO HAD CLASS EARLY THE NEXT DAY ALL THE WAY TO U.P. HAD BEEN DISTURBED BY A CALL TELLING HER THAT A BACKRIDER WOULD COME TO CLAIM THE P399 THAT WAS NOT PAID FOR THE EXTRA SUPERCARD THAT WE DIDNT EVEN NEED REALLY IN THE FIRST PLACE SINCE I ALREADY HAD ONE?????????????

SO SHAKEY’S DOES BACKRIDING CREDIT CLAIMS NOW??? HOME SERVICE?
I TOLD THAT LADY ON THE PHONE THAT I COULDNT BELIEVE SHE WAS CALLING MY DAUGHTER AT HOME AT 11:20 AT NIGHT! PLUS IF THAT CARD WAS SO IMPORTANT THAT SHE WOULD NEED TO SEND SOMEONE I TOLD HER I WOULD JUST RETURN THE CARD.

I AM SO DISAPPOINTED WITH THIS INCIDENT AND YOU SHOULD BE ASHAMED AS I AM ASHAMED FOR YOU. THIS IS NOT GOOD BUSINESS. I DONT WANT THAT POOR ‘TRYING HARD’ GIRL TO LOSE HER JOB SEEING AS JOBS ARE HARD TO FIND NOWADAYS, BUT WHAT SHE DID WAS UNETHICAL AND BAD BUSINESS. SHE SHOULD BE TOLD NEVER TO DO THAT AGAIN… ONE—TO DECEIVE, TO USE CUSTOMERS’ BIRTHDAY TO GET FREE PIZZA WITHOUT TELLING THEM THE TRUTH… AND NEXT TO CALL THEM AT HOME AND LATE AT NIGHT AT THAT.

jamie santiagoRead More
6/1/2014 Shakeys Pizza - Walang kwenta services nila. Umorder kami ng 2:48
Walang kwenta services nila. Umorder kami ng 2:48 at sinabing darating ng 3:33 pero 6:48 na wala pa

JasRead More
10/23/2012 Shakeys Pizza - I ordered a large pizza w/c comes with 1 free
I ordered a large pizza w/c comes with 1 free large pizza and a coke(using my supercard), and their newest supreme mojos. This was about 8:29pm and was advised for an hour delivery. I am from Better Living Parañaque and their SM Bicutan branch would be delivering the orders. A minute after an hour i called their hotline and told their agent that the delivery man just arrived right at that moment. I was promised an hour for the delivery but it was late. Their hotline agent told me that it's only a minute late and that they have a 5 minute allowance for the specified delivery time. I got furious cause it was clear and stated that," IF IT's LATE, IT's FREE", whether a minute or an hour, still it's late. I'm a regular customer of Shakey's, dine in or delivery. I advised the lady agent to notify their Bicutan branch about the incident and te name of the delivery personnel was Eric Samaña.

RoxyRead More
2/15/2012 Shakeys Pizza - This is to express my dismay on your delivery
This is to express my dismay on your delivery services. Yesterday, 14 Feb 2012, I ordered Pizza at 5:51pm. Pizza was to be delivered at 7pm. After 1 hour of waiting, the pizza finally arrived around 8:05-8:10pm. How true is your "if it's late, it's free" policy? I wasn't, nor any one from my family was informed of the late delivery due to overwhelming orders because it was Valentine's Day. This is reasonable IF only I/we were ionformed. Your crew named Jerry of Shakey's Pacita even mentioned that their Manager called to inform. How could that be? The contact number I gave was my mobile number and unfortunately, I didn't receive any call. I ordered for large hand crust worth P 521.00. Per website that's Party size, upon verification, their website is not updated. Talk about accuracy! Appreciate prompt (hopefully, this time it's prompt) feedback from you.

DonRead More
11/19/2011 Shakeys Pizza - From work i went to your store at pulilan bulacan
From work i went to your store at pulilan bulacan philippines around 6:30 pm and ordered personal pizza for my daugther's meal. Shes having a quick review for her exams and she'll be out at 7:00 pm , as always im fetching her and have her snack while on our way home.i bought pizza at shakeys expecting that i still have enough time. i was suprised that from 6:30 pm until 7:15 pm still no pizza served.A manager approached me and had my order slip checked and she told me that i still need to wait for 5 minutes. It really irritates me thinking that my daughter is already waiting for me. No choice need to wait. I really want to shout at them its just that i need to go. After 5 minutes they served my order and that's it ,nothing happened. My poor little girl is waiting for me.It might be a small price a small pizza but it can turn out to be a big one maybe not that time but some other time if only they do something. Please have something to pacify your customers i do understand sometimes this experience happened. May i ask your help to let this comment have significance , thank you.


annRead More
6/10/2011 Shakeys Pizza - this is a letter or comment regarding to one of
this is a letter or comment regarding to one of your kitchen staff named Mark Anthony delos Santos. he always takes home of your utensils. (spoon and fork). and also ur diswashing liquid. that is eco lab right? maybe u are wondering why i know. isa akong dating boardmate nya. i was supposed to go ther and tell everything that i know. he is working at shakeys p. tuazon. gusto ko lng makatulong sa inyo. sana wag kayong mghire ng taong mgnanakaw. khit kutsara at tinidor pinag eenteresan. i can prove everything na nasabi ko para magkaron kyo ng basehan kung i fafire nyo sya or not. i hope to recieve feedback about this. thanks

hahahaRead More
2/24/2011 Shakeys Pizza - This message is a complaint letter.Last Feb. 14,
This message is a complaint letter.

Last Feb. 14, around 8:30pm, I ordered 1 large pizza with 1 free pizza and 1liter of Coke for my parents. That is supposed to be a surprise valentines dinner for them.

Suki kami ng shakeys and so I am confident with their great service and great-tasting food.

To my surprise, our order arrived after 3 HOURS!!!!!???? so bad... the incharged mngr named SiR ELMER. He sounds apologetic and I commend him for that..he kept on updating us..

but what disappoints me more ay ang katotohanan na HILAW PA UNG PIZZA!!! nakakagat ko pa yung matitigas na harina nito..at yung ilalim ay maitim-itim na tila dumi pa. GRABE!!

the orders were prepared by SHAKEYS ROBINSONS EAST.

I am really disppointed!! And thats inhumane!!!

Libre nga HILAW naman..at halos lumipas na din ang gutom namin.

I am sending this letter because I don't want other customers to experience those drastic delivery experience we had.

Need an immediate action
Thank you.

I hope to receive feedback about this.

Thanks.


tinRead More
11/1/2010 Shakeys Pizza - yesterday i was in holycross memorial in
yesterday i was in holycross memorial in novaliches, quezon city. then one of your crew offer us, if we're interested in ordering a pizza and other products.

Read More
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