ShopNBC.com (ValueVision Media Inc.) Phone Number



 

Description

ShopNBC is a multi-media retailer that sells irresistible products through their home shopping television network.



Phone Number

PhoneHint
1-800-676-5523Hint Needed - Please Comment
 

Comments

 out of   based on 31 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
3/27/2014 ShopNBC.com (ValueVision Media Inc.) - ShopNBC.com doubled billed for watch purchases.
Being doubled billed for watch purchases. Transferred my value pays to a different credit card and the associate did not cancel my first card. Therefore I have been over charged $300. When contacting the credit department, they state that is not true. I have the print out from the all the transactions, also they are stating I made a payment February 14, 2014, impossible, as I was on a cruise ship in the Caribbean, and did not have access to communication. I am told I must do the investigation myself and prove the issue, the associate that made the error has put me in a financial mess with my credit card company and my bank. I would like an authorized competient person to looking into this matter. There is no way I would call your credit department with this story, I am a long time customer, and always pay on time.
Sincerely, James

James GarganoRead More
8/18/2013 ShopNBC.com (ValueVision Media Inc.) - ShopNBC customer review - Not happy with SNBC not receiving a full refund
I do not know if customers will see this rating, but I am not happy with SNBC - I purchase approximately 6 items of clothin and sent one back because of the color. I received a credit of $38. of the $88 paid. Basically they took $50 dollars out because of markdowns.
For $38 the color would have been fine. I should have had the choice of keeping it....Be aware you may not get a full refund on returns. QVC always gives me a full refund for what I PAID.

LINDARead More
7/2/2012 ShopNBC.com (ValueVision Media Inc.) - I'm @ yahoo.com , I ordered a duvet set , my ck.
I'm @ yahoo.com , I ordered a duvet set , my ck. acct . Was short even though I gave a rep another card My long waited for duvet set ( the main reason I bought the double set of sheets ) now I'm waiting to be told IF the item comes back so I can order again.i haven't even put the sheets on my bed yet, I wanted the whole set ! Now I've got sheets that I pd. to much for just to get a whole bed , sheets duvet & all to match. I'm not even sure if the duvet will ever come in???? Shop NBC, you want our $$ but if my acct. is short you could advise us, so I could run 5 blocks to make a deposit rather than cancel my most wanted order ? GOOD IDEA OR IF YOUR GONNA TREAT YOUR COSTOMERS LIKE THAT YOU'LL FIND LESS & less !!!!

TinaRead More
6/20/2012 ShopNBC.com (ValueVision Media Inc.) - I WOULD LIKE TO PAY MY BILL BUT, I DON'T KNOW THE
I WOULD LIKE TO PAY MY BILL BUT, I DON'T KNOW THE BALANCE. I DO NOT WANT TO PAY EXTRA IF I SPEAK TO A CUSTOMER REP. ALSO, I DO NOT KNOW MY ACCT NUMBER--HOW DO I GET THRU. I RECENTLY RETURNED AN ITEM HOW DO I FIND OUT IF THIS WAS REMOVED FROM MY ACCT??

PLEASE HELP
VICKIE

VICTORIARead More
6/3/2012 ShopNBC.com (ValueVision Media Inc.) - I bought a watch sterling original $179.18 on
I bought a watch sterling original $179.18 on mothers day may 13th 2012 according to the anouncer anything bought on thah day shipping is free i should pay $179.18 + $13.17 tax in the invoice showed shipping etc $8.99 i am not going to pay the shipping ,I am also going to pay off the full amount because i am going out of the contry for a few months and will not be able to make monthly payments,thank you

kelvinRead More
5/4/2012 ShopNBC.com (ValueVision Media Inc.) - I purchased a Serta mattress from you a couple of
I purchased a Serta mattress from you a couple of weeks ago. This was my first time purchasing anything of this value or size through TV. I received the mattress and it was not as firm or aupportive as shown on TV. I called your customer service and the individual was nice by could only offer a return or exchange. I am in the process of waiting on the exchange mattress. My reason for this note is that no one would pass my compaint on to a supervisor. As I am in my 76th year I did not wish to visit a lot of stores looking for a mattress. I saw the same ad on TV yesterday 5/3/12 on Comcast channel 187 at 1:30 PM CST. The mattresses were firmer than what I received and this is what I am trying to tell someone.

I will be getting a replacement soon but if it is not as represented I will return it for a refund and be forced to visit stores. My PO on this is 211590. I only hope someone is concerned enough to insure that what I receive is as truthfully represented.

I only want this to get to ShopNBC
Thank you.

Henry

HenryRead More
12/14/2011 ShopNBC.com (ValueVision Media Inc.) - I long cancelled auto ship via phone, but still
I long cancelled auto ship via phone, but still they delivered. I payed,too, for those unwanted products and explained to customer service,via phone again,that I had cancelled in a timely fashion and hoped it would be duly noted this time. Still, months later, I received another delivery.
I did not accept it from my postal person. It was promptly returned. Moments later that day, I told Shop NBC's customer service of the same,via phone again.
I was assured I would get my refund when they got the return.
I am still waiting.
Rudy in Mulberry, FL

RudyRead More
12/14/2011 ShopNBC.com (ValueVision Media Inc.) - I long cancelled auto ship via phone, but still
I long cancelled auto ship via phone, but still they delivered. I payed,too, for those unwanted products and explained to customer service,via phone again,that I had cancelled in a timely fashion and hoped it would be duly noted this time. Still, months later, I received another delivery.
I did not accept it from my postal person. It was promptly returned. Moments later that day, I told Shop NBC's customer service of the same,via phone again.
I was assured I would get my refund when they got the return.
I am still waiting.
Rudy in Mulberry, FL

RudyRead More
12/5/2011 ShopNBC.com (ValueVision Media Inc.) - I have tried repeatedly to cancel my credit card
I have tried repeatedly to cancel my credit card with Shop NBC to no avail!! I can never get a person, or if I do they give me another stupid # to call! What am I supoose to do to close this acct! With all the trouble I have had I will be glad to get rid of it!!!

DarleneRead More
11/14/2011 ShopNBC.com (ValueVision Media Inc.) - I live in the Pittsburgh area and as of October
I live in the Pittsburgh area and as of October lst, no longer receive Shop NBC via
air transmission.

Trust me, I am a good customer, but no longer quite as good.

Hope you are attempting to accomodate the many customers you have lost since the change in your broadcasting.

Sincerely,
Sleepless in Pittsburgh











Sleepless in PittsburghRead More
11/4/2011 ShopNBC.com (ValueVision Media Inc.) - Now waiting over 3 months fro the return from
Now waiting over 3 months fro the return from repair of an Invicta watch. Only a few more weeks they say ! And then there is the $28 repair charge for shipping you have to send invicta before they will even look at it. Of course there is no mention of this charge on the TV. Still fighting with ShopNbc & Invicta to get my money back. If I had bought this from QVC, I would have been taken care of.

FrankRead More
10/26/2011 ShopNBC.com (ValueVision Media Inc.) - I have purchased 10 Invicta watches from shopnbc,
I have purchased 10 Invicta watches from shopnbc, and bought 2 Invicta watches from Costco, which means I own 12 Invicta watches.

When a customer buys 10 Invicta watches from shopnbc, the 10 slot oversize Invicta watch box should either be free or at least half off the regular price. This would be good incentive for moving (selling) more boxes and watches, and a good public relations deal/campaign for shopnbc, and show the customer some appreciation for their business


EddieRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):