Sirius Phone Number



 

Description

Customer Service Contact Information For Sirius

Phone Number

Phone Hint
1-888-539-7474 Press 1; at prompt press 0.
 

Comments

 out of  based on 106 reviews.
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5/29/2017 Sirius - I had service in my 2007 truck.When I purchased
I had service in my 2007 truck.When I purchased the service I had a lifetime plan for a great rate. When I purchased a new vechile I was told I could not transfer the service to my new vechile. I paid 114.76 for the year. The next year the rate jumped to 220.55. I called and was able to get the rate back to 114.76. We will see what happens next year. Can they please have represenatives that speak clear English this would help

Bernie Read More
5/17/2017 I have a few questions , 1st : Sirius should
I have a few questions , 1st : Sirius should let everyone know the full price of their service with Royalties and the tax added , so people can have the correct amount of money in their bank account ! We shouldn't have to keep clicking on to continue a few times to get the total price . Making things as simple as possible would make customers happier .

2nd : I've always wondered , What if your vehicle is in an accident , can your subscription be put on hold till your car is finished being repaired ? Or worse if your vehicle becomes totaled , can you get refunded for the unused time you will not be able to use ?

Ed Read More
4/23/2017 Sirius - The music is great. They have good promotions.
The music is great. They have good promotions. What they don't tell you is you have to pay more for their premium package to get the station as you want. It's like basic cable and cable. I could not understand the customer service person At all. I'm not sure what he did to my account.

Dana Read More
4/13/2017 Sirius - Terrible Customer Service. Renewed online then
Terrible Customer Service. Renewed online then nothing worked. Could no access my account online to see what was happening. Called and was told I had changed my subscription. Fine , why could I not access my account online, no answer. Cancelled will not do business with a crap company. Sad part is I had service for 7 years

Scot Read More
4/10/2017 Sirius - horrible, horrible, customer service
horrible, horrible, customer service

steve Read More
11/17/2016 Sirius - I live near Puerto Vallarta MX and just recently
I live near Puerto Vallarta MX and just recently renew my subscription and with in 1 week have no service, I have tried to refresh my signal to no avail.tried to call but could not get through.Either you you answer this e-mail or cancel my subscription.

Alan Read More
7/18/2016 Sirius - I tried with out success to talk with a rep that I
I tried with out success to talk with a rep that I could understand and get an explanation from. I have had 4 different quotes on subscription prices thus far. Not one would offer me one time billing. none knew how to direct me to get this subscription turned on in a recently bought used vehicle. I begged to speak to someone skilled in American English. I never heard from one person I could understand or relate to . I am so tired of this language barrier. why would any reputable company continue to upset thousands of would be customers for lack of communication. Are these employees working so cheaply that they make enough to offset all this lost revenue. I will never turn another Sirius radio on till I can speak with understanding to an agent and get a finite price in an orderly way. I hope they go broke if they will not get this resolved. p.s. I have three vehicles equipped with these radios. Wendell

Wendell Read More
5/25/2016 Sirius - WOW really poor customer service
WOW really poor customer service

susan Read More
4/30/2016 Sirius - Where are these telephone service reps located?
Where are these telephone service reps located? India? Very strong accents, very difficult to understand, inordinate delays placing you on hold repeatedly while they "check the account" and then providing billing information that is incorrect. If you want this to continue to be a going concern, then find someone who can understand and speak English and can respond with a modicum of common sense. Extraordinarily inept service. Finally, in frustration and somewhat piqued, I asked the contact person where he was located? Suspicions confirmed. India.

Not a good system.

Wilfred Read More
10/13/2015 Sirius - VERY POOR CUSTOMER SERVICE - TRYING TO
VERY POOR CUSTOMER SERVICE - TRYING TO UNDERSTAND MY ACCOUNT - TRYING TO GET
HOME SERVICE - TRYING TO RE SUBSCRIBE FOR CAR

JUDY Read More
10/13/2015 Sirius - I just want to compliment sirrus for bringing back
I just want to compliment sirrus for bringing back the escape channel and I hope there are no plans to eliminate it again

Dan Pocek Read More
9/26/2015 The concept of Sirius is great the reality of it
The concept of Sirius is great the reality of it sucks. The customer service is terrible. They are trying to con people in to believing they are getting a deal. No real set prices, they will repeat a sentence that's been rehearsed over and over again. No person is available from the USA. I wonder where the contact person is located.

Vicki Read More
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