Sleepys Phone Number



Sleepys Corporate Office Headquarters
1000 South Oyster Bay Road,
Hicksville, NY 11801

Phone Number

1-866-753-3797Review and Hint Needed


 out of   based on 9 reviews.
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Date Rating Comment
9/7/2016 Sleepys - We went to the Sleepy's across from the Golden
We went to the Sleepy's across from the Golden Ring on Route 40 near
Rosedale. We went in and there was no one else in the store. The man working was nice at first, said he could hold the mattress if we put cash down. Well we did not have any cash, and we don't do credit cards. We left for cash and a truck to take the mattress home, but when we got back he became very nasty and said he sold all of the mattresses. We weren't gone for very long. I would like to know how this company stays in business when the salesman was down right rude. Not everyone carries credit cards or cash on them. So guess what we went somewhere else and got a better deal and the salesperson was really friendly.

williamRead More
5/29/2016 Just bought a mattress from Sleepys, and after it
Just bought a mattress from Sleepys, and after it was delivered I went to make up the bed, and instead found mouse droppings all over the floor, after cleaning that up checked under the mattress itself and found it to be infested with mouse droppings. Called the company and they were willing to give me a new mattress the next day unacceptable have no other bed to sleep in. They came back today with another mattress and would not bring the new one in without first taking the old one out and cleaning up the mess. Got back on the phone and was then told I signed a contract saying I must keep the old mattress for thirty days, I dont think so that is a health hazzard, and I have several medical issues and dont need to add anymore. We have since talked to several more people without getting any satisfaction. The last person we spoke to said he will look into the matter and get right back to us, that never happened. So I have a mouse dropping infested mattress in my bedroom with the door closed. I am very disgusted, dissappointed and frustrated, at this time with no results at all. Therefore, I am requesting this mattress be taken out of here, and my money returned with a full refund at once, Will be contacting my lawyer, as well as the better business bureau and anyone else I have to contact to get this resolved at once.

JoAnnRead More
9/21/2015 Offended Sleepys offered us a firm mattress because we are overweight
On 9/20/15 while the salesperson/manager was showing my wife and I a mattress, he said this certain mattress would good for us because of the way we are "built". He followed with it would give a little extra support because over time it will start to dip. We were offended by the "built" comment due to both of us are overweight. I would like a representative to get back to me regarding this matter.

SalRead More
8/29/2015 Sleepys Salesman in Brandywine town center is rude
Salesman in Brandywine town center store in Wilmington Delaware was condescending and rude in his response
To my questions. I walked out

J. PopeRead More
4/28/2015 Sleepys - Very inappropriate & unhelpful staff in
Very inappropriate & unhelpful staff in Mechaniscburg store.

LisaRead More
3/17/2015 Sleepys - We purchased a mattress that started to sag in
We purchased a mattress that started to sag in under a year - we had someone come out and inspect and were told it was normal wear. Within a couple months it sagged more. So we called and asked for another inspection and to dispute the "this is normal' wear. Sleepy's then sent us a home kit to measure the sag - we sent in the report and followed up with two emails. It has been almost two months and we have heard nothing. This mattress is terrible and it seems Sleepy's is just trying to find a way out of the warranty. To have a mattress sink this much this quickly is not "normal"

lisaRead More
8/11/2014 Sleepys - I purchased a mattress and box spring, and it has
I purchased a mattress and box spring, and it has started to sag in less than 6 months. I called sleepys and they told me some would inspect the mattress. This person stated that my mattress had sinked one inch. I called customer service and I spoke to Patience. She told me that the mattress needs to sink a inch an half. No one has gotten in touch with me, I told the rep I wanted to speak to manager,which never called. I am going to get in touch with the BBB.

Janis McWilliamsRead More
8/5/2014 Sleepys - Regardless of the outcome of this comment,I will
Regardless of the outcome of this comment,I will never do business with SLEEPYS.I bought a mattress and box spring from the store on the Silas Deane Hwy in Wethersfield Ct. was supposed to get a refund of 42 dollars and 52 cents.The manager,Scott Z assured that I would get a check in about 10 days.NEVER GOT IT.I called customer service talked to someone named STEVE,extention #7763.and explained the situation,and he said the same thing,about 10 days.NEVER GOT A CHECK.Talked to a lady namedDiane on 7-17-14,she said the same thing in about 10 days.NEVER GOT A CHECK.Talked to a lady named Sharon extention #7279and she told me that I would get a check the 1st or the 4th of August.NEVER GOT ONE. talked to Sharon again yesterday 8-4-14 and she said she check on it and call me back which she did and told she would me back in the morning of 8-5-14 and I'm still waiting.I am 88 yrs old a veteran of 2 wars ww2 and the Korean and I don't need all this run around.I cannot believe that a company as large as Sleepys is so cheap that they cannot correct this situation,or that the employees don't know what they are doing. I suppose I'll get an answer IN 10 DAYS.This Mattress was bought under the account of my daughter in and my son,EILEEN/MICHAEL BEAULIEU

UrgelRead More
5/6/2014 Sleepys - I wish to be contacted by someone at the corporate
I wish to be contacted by someone at the corporate level. I have a complaint to register and am willing to discuss this with a representative before taking this to a legal level.

sharon Read More
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