Tillys Phone Number



 

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Customer Service Contact Information For Tillys

Phone Number

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1-866-484-5597Review Needed Please Comment
 

Comments

 out of   based on 9 reviews.
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Date Rating Comment
9/9/2016 Tillys - I do a lot of shopping online. It's hassle free
I do a lot of shopping online. It's hassle free shopping and for it's convenience. I have spoke with many customer service representatives, many have been rude, uncaring and just plain unfriendly. Today I had the advantage of speaking with Michelle, #15134. I had just placed an order five minutes prior and had second thoughts about ordering another item I wanted. She was able to pull up my account very quickly and again the experience was enjoyable and hassle free. Just want to say thank you Michelle for your kindness and understanding. I look forward to shopping at Tilly's.com in the future.

NoelleRead More
9/9/2016 Tillys - I just want to say that i had the most satisfying
I just want to say that i had the most satisfying and enjoyable experience with customer service from Arden, #15134. She was very kind and patient. My order went smoothly without any problems. Look forward to ordering from Tilly's.com again in the future. Thank you, Arden.












NoelleRead More
8/5/2016 Tillys - I will never order from Tilly's again. I have
I will never order from Tilly's again. I have ordered in the past and never had a problem.
My last order only 1 of the items was sent to me. I called customer service and they advised I waited to long to call. I advised that I was looking at email and it still said processing. They did not care at all and advised me to dispute through my bank. All I asked for was a store credit not even money back and that was impossible.
My order total was $30 dollars+ Tax and they could not even satisfy the debt. Spoke with Gabby a suppose to be manager and she was no help at all. They advised they called me but my voicemail was not working.
I get all other voicemails but on the day they call its not working. Everyone there you speak to has no compassion at all for your needs. I'm not even a first time customer and the service I received was horrible.
Its back to school shopping time and I would not spend $1 dollar with this company. Very disappointed in the service I have received and will never tell anyone to order from them.

Shaneka Read More
6/24/2016 Tillys - Hi my name is Laura, and I love your product.
Hi my name is Laura, and I love your product. Would it be a possibility to receive stickers to put on my guitar case? Please and thank you

LauraRead More
12/5/2015 Tillys - I will never order online products again..horrible
I will never order online products again..horrible customer service.. Listen to recorded message.. Arden left me on phone for 10 minutes when ask to talk to manager.. Called back Michael called a manager.. Jess I believe her name pretty much did Not Resolve my problem.... Rude rude and rude.. Said she would be sending ref.. Ref and tracking number shows in resolved.... I will promise Never to call tillys again... Even their management is Not Professional....

PayriciaRead More
7/18/2014 Tillys - Is that true that it takes 2 weeks to received an
Is that true that it takes 2 weeks to received an order ? Why don't Tilly's have everything in the store...instead of making your customers wait a long 2 weeks to !!!!!!

PhiphiCaroline NguyenRead More
7/7/2014 Tillys - Absolutely horrible customer service. VERY
Absolutely horrible customer service. VERY dissatisfied customer. I order a dress three months ago and each time I call they promise to have it over night shipped. NEVER doing business with them again. I suggest PacSun or the Garage but stay away from Tillys

LauraRead More
7/22/2013 Tillys - My neighbors in Long Beach and I are very
My neighbors in Long Beach and I are very concerned about the intrusive advertising by Tillys. There is no reason to pollute the sky with advertising banners flown behind noisy airplanes. Those of us who live blocks away from the ocean have to listen and watch crass commercialism fly over our homes. Please cease this type of mindless advertising. We have a right to enjoy our lives without hearing your planes and seeing Tillys banners flying across the backyard. I will hope that you find a more appropriate manner to advertise in the future.

DonnaRead More
7/14/2013 Tillys - I only wish there was a way to score Tilly.com
I only wish there was a way to score Tilly.com with a MINUS 5.I get a Tilly Coupon pop-up on the JC Penny website and can't get rid of it. I contacted JCP, they had no suggestions about how to rid my PC of this Tilly's pop-up. Thus I am deleting my JCP bookmark and will do no more business with JCP. Tilly's will then attempt to sell you whatever you were interested in at JCP. Need I say that Tilly will never ever receive one red cent from me. Tilly is the internet equivalent of a Telemarketer on your telephone. Too bad there isn't a no-internet number people could call.

JennyRead More
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