Trion Phone Number



 

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Customer Service Contact Information For Trion

Phone Number

PhoneHint
1-650-631-9800Review Needed Please Comment
 

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 out of   based on 8 reviews.
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Date Rating Comment
4/6/2016 Trion - I brought arkteck revolution and didn't receive
I brought arkteck revolution and didn't receive arkforges

MerriamRead More
1/21/2016 I have been trying to call Trion from the phone
I have been trying to call Trion from the phone number given to me from my previous employer and it rings and then hangs up. I can not get through to them to get a refund for a payment for my medical insurance.
They need to close this business and I will report them to the BBB!

AnoymousRead More
10/15/2015 Trion - Support did not read my ticket, and responded
Support did not read my ticket, and responded after a week with a generic pre-typed message about the game. Being a monetary supporter of Trion, and they can't bother to actually read my support ticket, I will be finding a new source of entertainment

RiftGame-PlayerRead More
12/24/2014 Trion - I recently moved and they won't let me log in and
I recently moved and they won't let me log in and won't send an authentication code.

MayRead More
12/21/2014 Trion - I do not understand a company that deals with
I do not understand a company that deals with hundreds of thousands of customers in the gaming community that does not have 24 hour phone support. I am dealing with yet a second outage of service in the three short weeks since I began subscribing with Trion. Evidently there is another server issue which does not allow anyone from my area of the United States (Las Vegas) to connect with Trion in any fashion. I cannot get into game, the forums, or most importantly support. Brilliant! Tie your support to the same servers which handle everything else so if it goes down you do not have to hear the customers complain. Leadership at Trion must change or they can expect to go away very soon along with this game. The gaming community is neither ignorant to the process or patient with this kind of lack of support. The game "Archeage" is a really good concept for MMO play but with support as dismal as it is currently I see subscribers leaving by the thousands.

Tony from VegasRead More
10/13/2014 I don't know who or what Trion is.....but there
I don't know who or what Trion is.....but there are charges to my account in excess of $200.00. They do not have a phone number so you can't call them. You need an account to use their "contact us". This company needs to be shut down.

Another Tyon VictimRead More
9/30/2014 Trion - 9-30-2014 - I have waited for almost 6 hours
9-30-2014 - I have waited for almost 6 hours trying to reach Trion online Support Chat and am still waiting. I have 11 outstanding tickets for essentially the same problem and have had all of the "resolved" in the service list in my account. Trion has the sorriest customer support I have ever had the misfortune of having to deal with and if I owned stock in the company I'd sell at a loss. That sucking sound you're hearing is Trion's customer service circling the drain. I gave Trion a 1 rating because there is no negative rating. It's no wonder players are deserting Trion games in droves.
Sign ME as Disgusted with Trion!

FrostyRead More
1/9/2014 I have tried to get a problem resolved with Trion
for 2 weeks now i have tried to get a problem fixed with one of my char. support does not know what to do so we play email games i spend time waiting for my turn on an understaffed
support just to receive an automated email which tells me they are doing nothing. if u guys don't know how to fix the thing just say so. of course honesty in this day and time is a liability not an asset RIGHT my email on the account is @gmail.com
char is washo. been thinking of taking a large add in a houston and dallas paper or get my stock broker to spead the word that trion is a bad service company hmm maybe if i get into your back pocket u will take me serious

thank you ray reed

rayRead More
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