Try Neat Phone Number



 

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Try Neat Sales: 1-866-395-0422

Phone Number

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1-866-632-8732Review Needed Please Comment
 

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 out of   based on 44 reviews.
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Date Rating Comment
8/30/2016 Try Neat - Cant get help error code comes up cant get a real
Cant get help error code comes up cant get a real person to talk to company sucksthis is a refurbished nd1000 [piece of garbage company is worse they should be sued

bryanRead More
7/18/2016 Try Neat - Thanks guys for all the comments, I am currently
Thanks guys for all the comments, I am currently having the same problem and there's no phone number to contact them. The on line chat is a joke. I am within the return period to get my money back. it will be returned today.

John AntleyRead More
7/16/2016 Try Neat - Trying to get help from this company is
Trying to get help from this company is impossible !!

RonRead More
5/26/2016 Try Neat - Same problem here, 500 dollars and it does not
Same problem here, 500 dollars and it does not work

DaveRead More
5/17/2016 Try Neat - 866-399-7808. Their hours are 9:30 to 5:30 eastern
866-399-7808. Their hours are 9:30 to 5:30 eastern time - and the only reason I have this number is because I refused to pay my bill for awhile - thought it'd be nice to pay for something that worked instead.

caryRead More
5/12/2016 Try Neat - Bought scanner 500.00 Lit says 24/7 support.
Bought scanner 500.00 Lit says 24/7 support. Sure ! NO PHONE NUMBER Wont reply from web form. Will be returning this boat anchor


BruceRead More
5/4/2016 Try Neat - NEAT is awful. I've been getting a "NEAT has
NEAT is awful. I've been getting a "NEAT has stopped working" error code for weeks. I can't even access the documents I have on the computer, let alone scan any new ones. None of the online suggestions work. There is no tech support, so don't bother paying for a plan. No phone number to contact. I've tried 10 times to get a chat support person, but no one comes online to help. Complete rip off.


IF THERE IS A CLASS ACTION LAWSUIT, COUNT ME IN!!!

DrewRead More
4/28/2016 Try Neat - Terrible scans...cleaned, calibrated, cleaned,
Terrible scans...cleaned, calibrated, cleaned, calibrated and still has streaks. I cannot find a phone number without buying a service plan.

MarkRead More
4/25/2016 Try Neat - NEAT is a complete waste of time and money. Now
NEAT is a complete waste of time and money. Now the cloud is completely screwed up and when I try to sync I get a message to contact customer support. Unable. All you get is an automated message that asks you what you want and then connects you with another automated message that tells you that you have been connected to tech support and that the wait time will be over an hour. In the past I tried talking to tech support about problems and they had no idea what I was even talking about. For example. I download a bill that then has to be split into two accounts. Over 90% of the time, even though I go through the steps, at least one of the splits never changes to the new amount that I put it, requiring me to do double the labor. It's a complete waste of time. Very sorry I spent all of the money on it, and even sorrier for all of the time I've wasted on it.

J RRead More
4/22/2016 Try Neat - I spent $500+ for a Neat Scanner, it came with a
I spent $500+ for a Neat Scanner, it came with a CD installation disk (No kidding now is the year of 2016 !). I went to the website to do a download as recommended and it came back with server error ... No Tech Support Phone number anywhere can be found. Stuck Stuck Stuck

==>> Stay AWAY-- Stay AWAY <<== from this company and you will do your self a huge favor.... from frustrations

Brian TranRead More
4/20/2016 Try Neat - my Neat Connect scanner was working great then
my Neat Connect scanner was working great then just stopped.
I can't get a phone number to fix the problem. $500.00 plus subscription for my company and can't even use it!!!!

THIS NEEDS TO BE REPORTED TO THE BBB.

JaniceRead More
4/11/2016 Try Neat - I've been using Neat receipts since 2013 as a
I've been using Neat receipts since 2013 as a licensed user. I never liked it from the word GO! It's slow, confusing, and a pig when it comes to storage. Recently, my portable scanner quit working. I am using Windows 10 64bit and it was working until maybe some update from Windows killed it. Seems the driver is bad now. There is no new driver available, so I would have to upgrade my scanner I guess. The one I'm using is too old I guess. Now, I tried to log into my account and found that I cannot even get in until I purchase a new plan!!!! What?? I spent hundred's for the program! Now they are forcing you to use cloud storage for a monthly fee? Now it's a pay as you use program! I already have around 9gig's of storage on my Hard drives here now! The phone number at the top of the page is bogus. I used 1-866-632-8732 and got the voice mail system, but could not speak to a real person! Had to open a case and wait for an email. So, I guess there is NO support anymore unless you again purchase Neat AGAIN! I'm through after scanning hundreds of documents and receipts into it! What good are computers for data bases when they screw you over!!! Luckily, I saved all the documents I scanned in a big ole box in the attic! It will be a pain, but I could find another program and re-scan everything, but that's really dumb. Do not buy this! I got screwed bad!

SkyhookRead More
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