United Airlines Refund Phone Number



Customer Service Contact Information For United Airlines Refund

Phone Number

1-800-864-8331Press 0


 out of   based on 24 reviews.
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Date Rating Comment
4/28/2017 United Airlines Refund - I have been waiting for a response to a
I have been waiting for a response to a compaint#14786097 in regard to our travel on 4/6/17 we werescheduled to depart Wst Palm Beach Intl airport @ 12:30 but due to weather conditions up north our flight was delayed which ni understood i recieved 2 text messages advising me of the delay @ which time I called to see if I could change my flight to the next day and was told if I changed my flight there would be a charge as the flight I booked was still scheduled to take was taking off on the time indicated on text message. upon getting that info i left for airport due to fact I had an hours drive to get to PBI as i was apporaching airpot got another text stating additional delay went to gate asked agent if anything could be done said flight was scheduled to depart @ 630pm
and nothing could be done boarded flight @ appox 545pm taxied to runway & waited on runway for appox 1 1/2 hrs to be told flight was to be canceled bach @ gate noone there to direct us as to where to go or how to get accomdations for the night as our flight was not scheduled to depart till next day @630am
this I felt was unacceptable customer relations emailed customer relations and as of this date have heard nothing back from them other then them offering me $100.00 voucher for my troubles emailed back to state not acceptable still have heard nothing back
problem #2 request my bagage fee for my wife since i am a milage plus member n was told due to fact my wife was not on same reservation as me would not be refunded explained I booke over phone using milager plus miles and agent told me could not put my wife and I on same reservation but there would be no problem w/baggage fee when i checked in (wrong)
checked in on line and was not able to process my wife ticket for free bag called when I arrived at MCO and was told that I had to go through customer relations to get refund same problem on return flight n was told only custom relations can give refunds as of today have heard nothing from customer relations on either complaint
can see why people are not flying United as they are not the Friendly Skies they claime they are
very poor customer relations

4/12/2017 United Airlines Refund - The worst customer care service and booking
The worst customer care service and booking experience. I had to change the time for the same day flight and United charged $200 plus $82 per passenger. I submitted a refund claim as requested by the customer care service. Every time I called I got disappointing different answers. They asked to me contact refund department and gave me a number which does not even exist.

SibyRead More
3/16/2017 United Airlines Refund - issued a psgr receipt 3/12/17 for 2 pieces of
issued a psgr receipt 3/12/17 for 2 pieces of luggage for $50.00. Did not have my United credit card
4246315215669712, when I checked in. However, after many delays,I cancelled my trip. Flight#1906
was delayed all day long. We are 2 elderly adults in wheelchairs who could not endure the conditions
of the airport. Very cold.

I was told upon contacting United, that I would have no trouble in receiving my $50.00 refund.

After reading all the above comments, please do not give us a difficult time to receive our refund of $50.00.
Thank you. Mrs. Phyllis Shames

phyllisRead More
1/31/2017 United Airlines Refund - I have been trying to get my money back since
I have been trying to get my money back since December 1, 2016. I got my tickets on November 12,2016., on the phone using my visa card. One for my wife,one for me, another for our dog. I also receive e- mail from United with Flight Itinerary giving us confirmation Number for us, and one for the dog. On December 1, 2016- 4:15am a hour before my flight. At check-in the clerk ask if I have a visa. I told I do not know nothing about a Visa . She said We needed a visa to enter Costa Rica...A security agent took me to the side. We went into a room there. He told me we did not need one to enter Costa Rica. I when back to the check told her. She told me that was the only way we could board..Another man in line told me to ask about a return tickets. She then told me, We could board with return tickets.... I try telling her we were not planning o coming back.She said return tickets or no boarding. I tried to get her to give them to me on Vista Card. No cash only...Ihad to pay $687.26 cash. Sense then been trying to get money. Have application in for my residency..HELP! HELP ! Anyone......call 4or 5 numbers to UNITED...
Just a run around......

RichardRead More
1/5/2017 United Airlines Refund - Missed my flight because one airplane was in the
Missed my flight because one airplane was in the way, when we were just trying to get off. I was stuck in Dallas/Ft Worth and had to argue with the customer service person because he was trying to say it was weather related. I told him that it was NOT weather related whatsoever and they were, in fact, going to give me voucher for a free hotel which they did but didn't even bother to give me free food voucher. The next day, my flight was delayed for two hours. We were supposed to be flying into the airport into my town (Springfield, Il). About five minutes before touching down, we hear an overhead announcement stating that the weather is too bad to land and we have to land in Peoria. Peoria is roughly an hour away. They said that we needed to allow time for Springfield Airport to clear the ice that was covering the landing strip. We got to Peoria and were told that we were being deplaned and they would tell us more at the boarding gate. We all got off and sat around. We were then told about 15 minutes later that, we were not being taken back to Springfield. We were just stuck in Peoria and they would not be giving any vouchers for hotels because this was weather related. I had to call my 17 year old daughter who is an inexperienced driver to drive on iced over roads with it snowing, approximately 60 miles away. I was FURIOUS and scared to death. I immediately starting typing my refund request at the airport waiting on my child to pick me up. I am still fighting with these people over the refund. It has been 3 weeks and I'm still fighting but I don't give up, so we shall see. They first sent me an email stating they had sent it on for a refund. Then, it was the holidays, allow us time to process. Then, we have sent it on to customer service. ??? So, I'm calling on it now because I'm not quite sure how customer service fits into this equation. I am going to need my money back ASAP.

CharleneRead More
1/2/2017 United Airlines Refund - I have never flown United Airlines. My husband and
I have never flown United Airlines. My husband and I had planned a trip to see my family during the Christmas Holiday. Two days prior to the trip, he got so ill that the Dr said he could not travel and our trip had to be cancelled immediately. I contacted United Airlines and they were very helpful and professional. I submitted the appropriate paperwork and the United Airlines Refund Department not only sent us a very nice email, they also graciously and expeditiously refunded our money. I am very impressed with this airline's customer service and commend them for being conscientious, caring and not only after financial profit. United Airlines has our business for life.

DeborahRead More
12/29/2016 United Airlines Refund - our flight was suppose to go on December 24ht and
our flight was suppose to go on December 24ht and than cancel at the line minute we had to stay at the hotel they gave us a voucher to stay at the hotel this airline is the worse ever never tell u nothing and on top of that the day of Christmas we was still in the airport and the flight was delayed again flight#1905 I WILL NEVER FLY WITH THEM AGAIN

12/18/2016 United Airlines Refund - this air line sucks, will not use again.
this air line sucks, will not use again.

lizzie dyeRead More
12/17/2016 United Airlines Refund - I have not flown United in many years--I do not
I have not flown United in many years--I do not know why though-mostly because we flew Space A because my husband, as well as our daughter were retired Navy, active duty Navy. I have had an impossible time getting through to your refund dept. I got very ill the day before my flight. Nov 23 and WAS TOLD if I could send in the treatment info at Urgent Care [Jonesboro, AR] "I should be able to get a refund" My son and I were flying first leg from Memphis to Denver, CO., then on to Seattle. UA 528, UA 1018, UA 695, UA467. The CONFIRMATION # is JCHJN8. This flight was $1286.46, which is not the most expensive but to a retired Navy E-6, it is very much.!! THANK YOU Every which way I tried to get in touch with anyone who might could have helped me, I was blocked. The one woman on the 24th did tell me to send in the medical report for a "probable" refund.
Sudden, acute sickness should be a legitimate reason

Carolyn Read More
10/8/2016 United Airlines Refund - I seen, when my wife checked in her baggage on
I seen, when my wife checked in her baggage on flight united 893( from SFO to Soul Korea )international (confirmation # NDRW74) ,she cry d second baggage charged extra 100$ and had problem transfer baggage in Soul to Ulaanbaatar (Mongolia) they said baggage not transferable to another flight because of 23 hours flight transfer differ than she forget her cellphone at the check in baggage counter desk ,she 's been using that phone showing her ticket reservation to the united agent, Her flight were 10/05/2016 around 10.30

TuvshintogsRead More
8/4/2016 United Airlines Refund - Child flew United with a layover in Denver. After
Child flew United with a layover in Denver. After four hours, the flight was cancelled after 9 pm. The only flight that night to SLC was on Southwest. The ticketing agent told her to take that as she wouldn't get out of Denver that night on any other flight. She did. Now United refuses to refund her the price of the Southwest ticket saying they don't have an agreement with Southwest. United refunded her the amount that the one leg of her trip that was cancelled cost, but it is more than $100 short of what they should refund her.

AlRead More
7/29/2016 United Airlines Refund - My bags was lost for 4 days, my trip was 7 days
My bags was lost for 4 days, my trip was 7 days long, they offered me a ticket as a refund. Well guess what, they sent the info to the wrong email address and when I called them back to correct the issue of the wrong email... they had to reissue the info again which I still have not gotten, its been 2 mo, trying to correct or locate the refund. I have been on the phone on hold for 6x's each time lasting over 30 min, when an agent gets on the phone, they hangup,. this process starts all over again. All I want is my ticket that was promised. 4 days in the same cloths was not a good look, This company needs to sell to a company that gets it right the first time...SOUTHWEST

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