Vera Bradley Designs Inc. Phone Number



 

Description

Vera Bradley products can be found in specialty gift shops and boutiques.

Phone Number

PhoneHint
1-888-855-8372Review Needed Please Comment
 

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 out of   based on 60 reviews.
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Date Rating Comment
8/29/2014 Vera Bradley Designs Inc. - I have a Vera Bradley Bola bag(guess thats how its
I have a Vera Bradley Bola bag(guess thats how its spelled) which I love,but really needed to be washed.I followed the instructions,the bottom lining stitching must have come undone because most of the padding that was in the bottom of the bag ended up as lint on the other things that were in the washing machine.I had on big mess.Also bottom of bag is all lumpy now.

JosephineRead More
4/12/2014 Vera Bradley Designs Inc. - Vera Bradley Designs, Inc--I am missing a strap in
Vera Bradley Designs, Inc--I am missing a strap in Cocoa Moss on my All in One Crossbody wallet. I was told by customer service that they have no extra "parts" to replace. It is not functional without it. The tag is still on it so don't believe it to be second hand. This should be placed in a separate area at outlet sales reducing it even more if something is missing, not in with the regular discounted price. I'm really upset with NO customer service follow up.

SparkyRead More
4/12/2014 Vera Bradley Designs Inc.--I drove 2 1/2 hours to
Vera Bradley Designs Inc.--I drove 2 1/2 hours to your outlet sale at Fort Wayne, Indiana to buy an All in One Crossbody. I was thrilled to find one in Cocoa Moss. when I got it home, there was no strap--I called customer service to find it could be second hand(still had tag on it)but they cannot send me a strap as they have no extra accessories. I was livid!!! I have been a faithful Vera Bradley fan for 25 years with so many of your products, and I can't have a strap to make my purchase usable!? Usually with these type of wallets and purses, the strap is in the zipper compartment--well, guess what, it wasn't. If you have items of this kind, it should be placed in a total different area than the ones that are fine with a lesser price, not in with the ones that are fine. I paid $31.99 for a wallet to wear across my body but now can't, because it has no strap. I bought other items also but if your customer service operates this way, I will not return again and will be spreading the word and will be calling the Better Business Bureau--how ridiculous!!







SharonRead More
1/4/2013 Vera Bradley Designs Inc. - I ordered a floral nightingale hipster bag from
I ordered a floral nightingale hipster bag from y'all and the site said that it would take up to 5-9 days to get here and it's been about 2 weeks! I really starting to think that I shouldn't trust the web site!!!!

CheyenneRead More
8/30/2012 Vera Bradley Designs Inc. - in less than 4 months My vera bradley 3030 poppy
in less than 4 months My vera bradley 3030 poppy eyeglasses have been replaced the nose piece broke on the first pair the second pair were crooked couldnt get them straight then the nose piece broke the third pair was crooked the piece that went across the nose had been put on wrong. just got the four pair the store notice they were crooked right off didn't even get out of the store they had to order another pair. I'm tired this is the fifth pair in less than four months.

barbaraRead More
8/11/2012 Vera Bradley Designs Inc. - Ordered a bag for my daughter and was charged
Ordered a bag for my daughter and was charged twice. Days later still not resolved, huge customer service issues with this company be forewarned

DebbieRead More
6/20/2012 Vera Bradley Designs Inc. - I was a faithful customer of Vera Bradley Designs,
I was a faithful customer of Vera Bradley Designs, Inc. as I still have several lovely hand bags in various designs. I am about to order just one Large Hobo Purse in the design of Night and Day, but unfortunately, I don't have my new email address and password in your billing account Can you help me with that situation so that I can go ahead to order for what I want? or May I call you that should make easier for you to help me with the new password? Thank you in advance for your immediate attention to this request?


JoyceRead More
6/18/2012 Vera Bradley Designs Inc. - Dear Vera Bradley, I purchased one of your purses
Dear Vera Bradley, I purchased one of your purses about two months ago. Have I ever paid the $56.09 that I owe you? I cannot find that it was paid on my Visa card.
Thank you Bonnie

BonnieRead More
3/30/2012 Vera Bradley Designs Inc. - i tryed calling 1877-855-8372 about 2 times they
i tryed calling 1877-855-8372 about 2 times they said the Number was Discouncented and out of service Then The Hung up is all Iam trying TO do IS get Like 2 Diffents Kinds Of Bags because iam Traving Soon and My Suite Case Is all Torn Up so I wanted aNother bag but i cant get throughe to enyone plz i mean Fix Your Number Please I mean i Tryed calling I guess i will Have to Call Someone Else and order a Duffle Bag
iam Not Plessed With eny Of this You Should Not have A Phone Number On your Website If its Not going to Work


Thanks so Much
Katie?

kateRead More
3/7/2012 Vera Bradley Designs Inc. - I HAVE A BEAUTIFUL VINYL LARGE DUFFLE BAG/BEACH
I HAVE A BEAUTIFUL VINYL LARGE DUFFLE BAG/BEACH BAG THAT IS IMPROPERLY STITCHED ON THE PINK HANDLE ON ONE SIDE. REPPED AWAY AT THE SEAM. BAG IS VIRTUALLY NEW AND A GIFT. PLEASE SEND ME A SELF ADDRESSED MAILER AND I WILL SEND THE BAG TO YOU FOR REPAIR(WHICH I HARDLY THINK YOU CAN REPAIR A RIPPED SEAM)

MYRARead More
2/13/2012 Vera Bradley Designs Inc. - Wow, after reading this, I don't think I want one
Wow, after reading this, I don't think I want one of your purses.Also I tried to order(before reading this) a purse then tried to find your phone number since I couldn't get to the site where you actually had it on your cart. It would just go to the purse. gpk I think that you have many beautiful purses, but it is not worth the trouble that your computer site has caused.

gennyRead More
1/31/2012 Vera Bradley Designs Inc. - Customer Service does not back up their product
Customer Service does not back up their product with out the inconvenience of having to box the purse up and sending it back. With the price you pay the product should last as other purses do.

SusieRead More
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