Virginia Natural Gas Phone Number



 

Description

Customer Service Contact Information For Virginia Natural Gas

Phone Number

PhoneHint
1-866-229-3578Press 2 at 1st two menus. Call-back option provided.
 

Comments

 out of   based on 4 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
4/23/2014 Virginia Natural Gas - 1 week without water because V.N.G is not staffed
1 WEEK WITHOUT HOT WATER BECAUSE V.N.G IS NOT PROPERLY STAFFED? EXPLAIN TO ME HOW THAT IS ANY OF YOUR CUSTOMERS FKING PROBLEM? YOU GUYS ARE RIDICULOUS. THIS COMPANY NEEDS SOME COMPETITION BECAUSE HONESTLY THATS THE ONLY REASON WHY THEY GET AWAY WITH SUCH GARBAGE SERVICE.THEY ARE NEVER ON TIME. THE SERVICE IS AWEFUL. V.N.G YOU ARE A PIECE OF SXIT!!!!!!!!!!!!!!!!

F URead More
12/15/2011 Virginia Natural Gas - I have had 30" wide flower beds around my house
I have had 30" wide flower beds around my house for 30+ years. All of a sudden, it's not safe to have my gas meter there without huge, ugly pipes sticking out of the ground on either side of the meter. In the 35 years I have lived her, I've chosen NOT to drive in my flower beds... why would I start now!!

If VA Natural Gas has all this extra money laying around to facilitate this ludicrous program, perhaps lower rates or a rebate would be a better use of those funds.

GaryRead More
8/25/2011 Virginia Natural Gas - This complaint is not a Customer Complaint, it's a
This complaint is not a Customer Complaint, it's a Co complaint. I have missed 2 new service appoints, due to the fact that I have to work. I specifically left notes in the account for the technician to come between the hours 4-6pm. What do they do? They come before 4pm. Duh, I'm not at home! I freaking told these people that I would not be home before 4:00. I have been without hot for 2 wks now. I'm past FRUSTRATED. I will calling whomever I need to call, because this is ridiculous. There are people who actually work for a living, and can't be home. The window they give you is from 8am-6pm. So, the person I just spoke with said that the window was from 10am-4pm?? WTF!

TiffanyRead More
5/1/2010 Virginia Natural Gas - Horrible!!!!Wow...what a problem. Calls directed
Horrible!!!!Wow...what a problem. Calls directed to customer service people not located in the US. Aren't there local customer service people? The people were hard to understand.Lots of time wasted. Customer service person obviously didn't know anything about the problem and tried to tell me what the problem was based on a prescripted description. Seriously.

Don'twastemytimeRead More
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):