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VistaPrint Ltd.

 

Description

VistaPrint is making high-quality graphic design and custom printing convenient and affordable for everyone. With more than 13 million customers worldwide, VistaPrint is a leading online supplier of high-quality graphic design services and customized printed products to small businesses and consumers. We offer high-quality solution for graphic design and full-color printing in small quantities, without the premium price.

1-888-316-7162 or 1-800-961-2075 - User Supplied

 

Telephone Number

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Comments

Date Comment
7/29/2010 We have ordered from Vista Print before never had a problem. Until now. I did have to get customer service number from this site, I called and got a very nice Rep. She fixed my order while I was on the phone and will ship 7 day at no charge. Stop and think ...if you do that much volume with customers writing their own orders there will be problems. Good customer service is good and makes repeat customers.
smokey
7/29/2010 We have ordered from Vista Print before never had a problem. Until now. I did have to get customer service number from this site, I called and got a very nice Rep. She fixed my order while I was on the phone and will ship 7 day at no charge. Stop and think ...if you do that much volume with customers writing their own orders there will be problems. Good customer service is good and makes repeat customers.
smokey
7/28/2010 I have ordered from them 3 weeks ago and didn't get my order :-( No phone number to talk to Customer Service is provided on the website which is absolutely ridiculous. Thanks to Jay's posting, I called 1-800-961-2075 and managed to talk to their representative. They said they don't have a tracking number for my order(!) becasue it was shipped from Korea! They promissed to reorder for free and deliver within 7 business days. If no, I will report to BBB.
Eva
7/28/2010 Well I have ordered from this company in the past with no problems, and then today when I placed 2 different orders, I had a question about one of them and no phone # was to be found. I find that absolutely ridiculus. All I have to say is that if I don't get through to the # that they have provided me this by Wednesday, (866) 859-3075. Then they will be hearing from my bank.
Kimbers
7/23/2010 I've ordered from Vista Print quite a few times and I am surprised that people don't like this company. I've worked with many different printing companies on different print jobs and have dealt with many headaches (products not showing up, not showing up on time etc.) Out of all these companies, I have to say that Vista Print ALWAYS comes through for me. If there is a mistake in the order, they have always gone above and beyond to fix it. They have great pricing, and once you place an order, many times they will give you even more discounts. My printed products have also shown up earlier than expected on occasion. My one complaint is they make it really hard to contact them from their website, but I just go online type in their business name and can find the company number easily. When I do call them, I can typically get somebody to help right away. I think this is a great company, and certainly a great resource to printers and designers.
Ade
7/22/2010 I PAID FOR MY ORDER, BUT I DID NOT RECEIVED THE GOODS. PLEASE DO NOT ORDER FROM THIS WEB SITE - THIS COMPANY IS A FRAUD. STEVE
STEVE
7/21/2010 FEDEX Not Found No information for the following shipments/FedEx Office orders has been received by our system yet. Please try again later or contact Customer Service. Tracking no. 9102901001240026680346 Item Status: Shipped 3/17/2010 Carrier: Federal Express Tracking #: 9102901001240026680346 Status Information My Products Quantity Price Subtotal Item Status: Shipped 3/17/2010 Carrier: Federal Express Tracking #: 9102901001240026680346 Car Door Magnet - Large Preview 2 $19.98 Uploaded logo/photo/design INCLUDED $19.98 I never received this package. I checked with FedEx and as you can see they never delivered it please cancel my account and this product. Sincerely, Angela Curie Order Date: 3/9/2010 1:35 PM Order Number: D4WXD-2A827-6M4 Tracking #: 9102901001240026680346 Account # 4033-3767-4448
ANGELA CURIE
7/20/2010 I've ordered from VP many times in the past without problem. Normally I would choose regular post and would get it a lot quicker than expected but this time, the ETA had come and gone. I checked my account and had a tracking number for canada post. Canada Post said for me to contact VP regarding the hiccup. I was finally able to track down a phone number via here. I must say, after reading some comments I was ready for a battle. Much to my surprise, I got through within a minute, had no fuss with the cs rep. He offered me 2 options (credit or reprint-expedited). I opted for the latter and checked my account..sure enough, it's all there..free free free. Here's keeping fingers crossed I'll get my goodies.
Cori H.
7/20/2010 They charged twice for one order from my visa,I call at their number they answer and tellme they will fixed... let see????
mary
7/14/2010 I have a check order that has gone missing. Vistaprint does not provide tracking numbers, so you are outta luck if something like this happens. I did get a phone number for "check" orders, it's : 866-850-1409 I have ordered from them in the past and have never had any order problems, but it wasn't for checks. I was unaware that orders aren't trackable. I wouldn't order checks again. Kind of a security problem isn't it? Anyway, they did offer to let me reorder...
Tammy
7/14/2010 Having constructed and printed a business card I'd like to purchase from you. I'm a Christian Minister,of an international Church organization. If and when I'm able to converse with someone in your organization to order the cards chosen,likely they'll be purchased. We have thousands of professional as well as the usual Clergy Some of the comments read,describes the difficulty I've experienced in attempts to do business with you. It may be found beneficial to both our organizations were a business relationship be established. The account number given is . The identification number of the card created . I can be reached a. It is hoped that a working phone number to reach your customer service or an envoice for the total cost of getting the cards desired from you to me. Funds will be sent to defray the cost. Aubre James
Aubre
7/13/2010 Paid for my order but NEVER got it!!!! Do not order from this company!!
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