Vitacost.com Inc. Phone Number



 

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It is our mission to provide our customers with the best guidance available related to the most important aspect of their life, their health. Along with this mission is our mandate to provide quality, all natural health products at the lowest prices, up to date scientific research and quality service. Visit the Company section to learn more.

Phone Number

PhoneHint
1-800-381-0759Review Needed Please Comment
 

Comments

 out of   based on 39 reviews.
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Date Rating Comment
3/14/2016 Vitacost.com Inc. - Each time I speak on the phone with a customer
Each time I speak on the phone with a customer service rep at Vita Cost I am impressed with the person's pleasant demeanor and helpful attitude. Today was a bit less so but generally I'm 100 per cent pleased.

JeanRead More
1/7/2016 Vitacost.com Inc. - AWESOME PRODUCT, PRICE & SHIPPING PRACTICES ...
AWESOME PRODUCT, PRICE & SHIPPING PRACTICES ... YOU NOW HAVE A LOYAL CUSTOMER FROM THIS POINT ON !

LOU-LOURead More
12/17/2015 Vitacost.com Inc. - I tried to place an order for $150 but it wouldn't go
I tried to place an order for $150 but it wouldn't take my C.C. and now I can't get through on the phone....Guess you don't want my service.....


Peggy CoxRead More
8/20/2015 Vitacost.com Inc. - using Vitacost for YEARS and I never have a problem
I've been using Vitacost for YEARS and I never have a problem with this company! Anything that isn't right, they promptly replace it, refund me or both.
Cust. Svc. is excellent; I will not do business with a company which doesn't do right by their customers. I, too, am in customer service so I know what's what.
Thank you Vitacost, you're the best!

DarlinRead More
8/18/2015 Vitacost.com Inc. - Vitacost.com Horrible webpage. I've tried for hours to order
Horrible webpage. I've tried for hours to submit an order. After finally getting through it tells me so dumb things like, this is not in a state that can properly accommodate your request. Hell, I'm in California, not a foreign country!

EvonRead More
3/27/2015 Vitacost.com Inc. - I no longer see a customer service phone number on
I no longer see a customer service phone number on their website. What gives?

TrishRead More
1/20/2015 Vitacost.com Inc. - I ordered a huge 2.5 pound weight protein powder
I ordered a huge 2.5 pound weight protein powder and discovered on arrival it had a component I don't use as it is a possible carcinogen.

After a nine minute wait on the telephone, early on the day after a National Holiday, a super-pleasant woman said Vitacost would waive my returning the item one time to save shipping costs and would refund the cost to my credit card within 3-4 days. (The site description may even have included the ingredient and I may have missed it.)

I find their service and most products to be superb. For example, their own brand is the only melatonin that works for me after years of trying various brands..

Rie RieRead More
10/16/2014 Vitacost.com Inc. - I guess I've been lucky since I've always gotten a
I guess I've been lucky since I've always gotten a hold of the customer phone service with no problems. Since my computer is acting up, it won't let me order online. I just ordered online with customer service and had no problems. Hopefully, I will get this order when stated. If not, I will have to amend my review. However, last year I called customer service and told then one of my products melted and I was sent a new product that was perfect. So far, I am happy with their customer service.

shastaRead More
6/10/2014 Vitacost.com Inc. - Tried to place an order late at night and it would
Tried to place an order late at night and it would not go to check out. By the time I ordered the next day the promo code I had was expired, tried to cancel my order and waited for customer service too long, so it was more than 15 minutes and I could not cancel. Don't know if I'll order anything again.

LaVerneRead More
6/2/2014 Vitacost.com Inc. - Reference is made to my order number 603313197.
Reference is made to my order number 603313197. As the package was in transit I had written to complain that I had found the same product for considerably less money at a Whole Foods Store. The package arrived today I have to admit that I made a huge mistake in that the quantity that I did order was 50% more quantity then I thought that I had ordered. I then went back to your web page to again check the prices and I discovered that I was totally wrong and for that I apologize. Your prices were much less for the exact same product and quantity.
Hoping that you will accept my apology,
Respectfully submitted,
Richard Hahn
Chicago, IL


RichardRead More
4/6/2014 Vitacost.com Inc. - I love your products ,I used a charge card my
I love your products ,I used a charge card my daughter bought at wal mart, as I do not have a credit card ,I have excellent credit but I do not choose to order with my debit card, can I pay by. Check. And order over the phone.?

ConnieRead More
4/3/2014 Vitacost.com Inc. - no luck to contact you by phone tryin last few
no luck to contact you by phone tryin last few hours

bobRead More
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