VRBO Phone Number



 

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Customer Service Contact Information For VRBO

Phone Number

PhoneHint
1-303-680-9280Review Needed Please Comment
 

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 out of   based on 111 reviews.
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Date Rating Comment
8/25/2016 VRBO - Matt from customer service was honestly
Matt from customer service was honestly outstanding.

Listened carefully, made sagde suggestions for my issue.

Handled.

awesome.

Thank you VRBO!

MikeRead More
7/19/2016 VRBO-We have several properties listed with you
VRBO-We have several properties listed with you and have been with you for 12 years. We are not at all happy with your new changes. I have tried to find a number to call and discuss these new ridiculous changes you are making to benefit your company. Now you are just finding a new way to rip us off. Us homeowners are trying to put kids through college, take care of aging parents,etc. Have you heard "Class Action Law Suit?" I have a feeling from the VRBO owners I know personally, and VRBO people I have rented from in the past who have contacted me because I've been doing this for so long asking my opinion one may be coming. One is a lawyer and mentioned a law suit is sure to come from thousands. I expect a call from you in the next 24 hours to address these issues. From a very unhappy loyal customer of 12 years.

KellyRead More
6/21/2016 I rented a unit from VRBO and posted an honest
I rented a unit from VRBO and posted an honest review. Apparently they don't like any negative things being said about the units even if it is the god's honest truth. They said I needed to revise my review which I am glad to do but the link says that the website is temporarily down. The only problem is that it has now said that for about a week so I'm pretty sure they would just like me to delete it entirely. And of course there is absolutely no phone number to get in touch with VRBO either. The take away message is do not trust reviews on VRBO because they don't want it to be there if it isn't glowingly positive. There may be a reason why there are no reviews or only a few mildly positive ones on a property that they have been renting for years. They will probably find a way to get this review squelched too.

SRQ DocRead More
6/19/2016 VRBO - The most irresponsible organization I've ever done
The most irresponsible organization I've ever done business with. I've used them over 5 years and will never ever again. Impossible to contact. Foreign customer service reps who are idiots. They suck. They allow shyster rental property owners give false information about amenities, costs, conditions, and EVEN FALSE LOCATION INFORMATION. A recent guest told us of a place they rented thru VRBO. It said it was in Kiva Dunes Resort, a very nice high class destination. BUT IT WAS IN A LOW RENT CHEAP PLACE THAT HAD NO CONNECTION WHATSOEVER. A noisy, run down, moldy, stinky place that was nothing as it was presented. Their neighbor in this joint said that they thought the same thing. Their listing said it was at Kiva Dunes also...RIP OFF

Margaret Read More
6/8/2016 I HAVE BOOK BEFORE WITH VRBO AND NOW THEIR IS A
I HAVE BOOK BEFORE WITH VRBO AND NOW THEIR IS A SERVICE FEE AND ON YOUR SITE IT SAYS EXPLAIN ABOUT HOW WE ARE PROTECTED BY BOOKING WITH VRBO AND ITS FREE!! NOT SO BECAUSE NOW THERE A SERVICE CHARGE WHAT IS GOING ON VRBO THE OWNERS DON'T JNOW EITHER JERRY

JERRYRead More
3/18/2016 VRBO - I want someone to contact me asap. I have had my
I want someone to contact me asap. I have had my listing for several years and was somewhat satisfied but now I am totally unhappy. I cannot find a phone no. to call. I could only find one number to call and when I did, I was told it was the wrong number and they immediately hung up on me. The information that is currently posted on my site is incorrect, I can't reach anyone to tell them. I haven't been able to correct it myself. It is information that I never posted.
I want to discontinue my service asap.

SusieRead More
3/16/2016 VRBO _- I need to cancel my service and you are
VRBO _- I need to cancel my service and you are making it hard.

I am VRBO199559
James T. Eddins, Phone # 8433888035

Please contact me

JamesRead More
3/13/2016 I have a one year subscription to VRBO
I have a one-year subscription to VRBO at the bronze level and have had that for several years. I have been delighted with it the way it was. I do my own cleaning, therefore, I don't need cleaning help. I vet my own tenants and have been very successful in doing that. I read their e-mail message then I talk to them on the phone about the rules and regulations when renting my cottage. I don't need someone to choose my tenants for me as I'm quite capable and better than any realtor I've used in the past in terms of having high-quality tenants. I handle my own deposits and payments without the aid of anyone. I don't want someone else to handle MY money. I handle my own insurance and don't need help to do that. In other words, I'm using VRBO on the website to show photos of my cottage. That's all I want and if I must have other services that you will require, I will no longer use you for my advertising. The only service I need is photos of my cottage on a website and NOTHING more.

JoanneRead More
2/26/2016 VRBO - Greetings, I spent the better part of a day
Greetings, I spent the better part of a day attempting to post some updated 'photos' of my rental on VRBO -- no mater what I've done (size, cropping, or MB's, etc) none of the photos will upload onto their website ... I'm using a MAC w/ iPhoto -- any suggestions because I can't get anyone at VRBO on the phone...?

GuyRead More
2/24/2016 Very disappointed with the new fee on VRBO
I am very disappointed with the new (as of January 1, 2016) "service fee." In four years I have had two persons have to cancel their reservation at the last minute due to unforeseen circumstances. One of the travelers had to wait over six months to be reimbursed. We can only hope the new 4% -10% "service fee" (The fee has been consistently 10%) helps expedite the process. It is what it is... like a $12 hot dog and a $16 beer at the ballpark. we can only hope we have a superstar like Lebron James working for us, in fact, the customer support representative I spoke may very well be the Michael Jordan of customer service. Please be polite to any support person you talk to, for they have a tough job that is just getting tougher. For the people who could not find a phone number on the VRBO website, the phone number for Home Away is 877-202-4291.

jzRead More
12/23/2015 This is in regard VRBO.com - I made a deposit - but no response
This is in regard VRBO.com #338932
I made a deposit in the account the owner indicated me and I haven't had any confirmation yet. This was a week ago. He does not answer my emails. Can you contact him and confirm me if he received my deposit?


RicardoRead More
12/16/2015 VRBO - TRIED TO FIND PHONE NUMBER ON SMART PHONE,
TRIED TO FIND PHONE NUMBER ON SMART PHONE, YELLOW PAGES AND COMPUTER AND IF IT WAS NOT FOR THE OTHER PERSON THAT MADE A REVIEW AND SAID YOUR PHONE NUMBER I WOULD HAVE NOT BEEN ABLE TO CALL FOR YOUR CUSTOMER SERVICE . PLUS YOUR COMPANY IS TOO EXPENSIVE FOR THE LITTLE BIT OF INQUIRIES THAT WE GET ON OUR HOMES . PLUS NOW YOU HAVE COMPETITION NOW SO WE WILL GO WITH THE OTHER COMPANIES THAT ARE MUCH CHEAPER AND GIVE US MUCH MORE INQUIRIES . ALSO THE OWNERS SHOULD HAVE THE CHOICE OF PUTTING IN BAD REVIEWS BECAUSE THEY ARE USUALLY YOUNG KIDS THAT SNUCK IN BEHIND OUR BACKS WITH IT BEING 25 YEARS OF AGE OR OLDER TO RENT NOW THEY GOT SMART 1 PERSON 25 YEARS OF AGE SIGNS AND THE REST ARE 18, 19 YEARS OLD AND THEN WE RENT TO FAMILIES THAT GIVE US A 5 STAR THEN THESE YOUNG KIDS GIVE US 1 STAR IT IS NOT FAIR AND IS NOT CORRECT AND DON'T TELL US THAT BAD REVIEWS DON'T MATTER BECAUSE OUR 1 HOME HAS OVER 20 GOOD REVIEWS BUT PEOPLE WILL PICK THAT 1 BAD REVIEW FROM KIDS AND QUESTION IT ? A 1 STAR REVIEW IS NOT GOOD AFTER ALL IS IT ?

RENE'E SHARKEYRead More
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