Wageworks.com Phone Number



 

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Customer Service Contact Information For Wageworks.com

Phone Number

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1-877-924-3967Press 0
 

Comments

 out of   based on 15 reviews.
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Date Rating Comment
9/27/2016 Wageworks.com - Truthfully, the company should have a negative
Truthfully, the company should have a negative rating because it has such poor customer service.
I have submitted the requested information on numerous occasions both mailed and faxed, and am still being harrassed for a payment that was made at the time of service.
This company is horrible!!!

MaryRead More
8/26/2016 Wageworks.com - OMG I just ready most and scanned others of the
OMG I just ready most and scanned others of the comments. I agree with ALL. This is the most terrible company to deal with. Next week when I go into work I plan to go to HR and discuss my problems - that have been ongoing but have just gotten worse today. This is the most user unfriendly web-site. Cannot contact them. I hope the state of Michigan will cease using them as the managers of our FB's

TickedRead More
4/7/2016 Wageworks.com - Let's see.... incompetent, no service even after
Let's see.... incompetent, no service even after payments are made, total dissatisfaction with every single aspect
of the transactions. We've had to cancel procedures because authorization was impossible to get ahead of time
and was told by an EMPLOYEE that disputes are rarely settled favorably for the customer. It seems like this farce of a health care related company. They should be held liable for their worthless service and problems. Other than that, great! Avoid if at all possible.

MichaelRead More
3/24/2016 Wageworks.com - ZIs there a wage works program for senior discount
ZIs there a wage works program for senior discount metro cards?

IrisRead More
3/22/2016 Wageworks.com - keep getting different answers depending on who I
keep getting different answers depending on who I speak to. Trying to retrieve your own funds should not be this difficult.I still cannot find out why I lose it if I don't use it. There should be a rollover option, or refund and tax what I did not use.2015 was the last year I will use this flawed benefit.

JimRead More
12/11/2015 Wageworks.com - WAGEWORKS is the most NON-customer oriented company
WAGEWORKS is the most NON-customer oriented company I have ever dealt with. I am a stage 4 cancer patient in need of constant treatment. I have contacted WAGEWORKS multiple times (read more than five) and have worked with ANTHEM to try to use their leverage to get my coverage started. I sent a wire for my COBRA payment on Nov. 27th and as of today (12/11/15) WAGEWORKS has not sent my payment to ANTHEM. WAGEWORKS was late sending my COBRA paperwork, have told me on four separate occasions that everything was done, only to find out they had done nothing again and again. To add insult to injury I asked for one of their managers to assist in getting things done, she (OLIVIA) hung up on me. I am now more than two weeks since they took my money and now they won't even answer calls. If you have ANY option other than WAGEWORKS I urge you to seek it, these people are not to be trusted and are anything but helpful.

JohnRead More
11/19/2015 Wageworks.com - cannot get anyone to answer the phone. Poor
cannot get anyone to answer the phone. Poor customer service. Always get a runaround.

mikeRead More
5/8/2015 Wageworks.com - My experience for the past three days has been a
My experience for the past three days has been a different explanation every time I call. From it may take two business days to it has been sent and my bank is at fault. I'm very aggravated because I need MY money.

sandyRead More
4/24/2015 Wageworks.com - This company is super frustrating. Trying to get
This company is super frustrating. Trying to get $1200 out of my account for 3 months. Get different answers when you call. Thought I had it all figured out what to send. Bank statements, coupon payment for health insurance. This time instead of mail I faxed it. They said they only got the cover page. According to kinkos transmission fax sheet all my pages went through. This company is horrible!!!!!!!!!

TammyRead More
4/20/2015 Wageworks.com - I spoke to Katy at Wageworks and she was
I spoke to Katy at Wageworks and she was wonderful! She explained fully the process of my concerns regarding my account and she was courteous throughout. Thank you, Katy!

RoseRead More
11/21/2014 Wageworks.com - I have submitted claims 3 times and have yet to
I have submitted claims 3 times and have yet to receive a payment. The first time I was told that one sheet was missing. The last time I called they told me that the HIPPA form that my husband had signed that allowed me to discuss the account was not legible. That was not mentioned the last time I called there. I then asked to speak to a supervisor and was on hold for 20 minutes and finally hung up. I have now mailed the claims in and will see if anything happens this time. In the meantime, paying out of pocket and interest on outstanding medical bills.

Kathleen CaronRead More
5/19/2014 Wageworks.com - Wage Work's contact numbers can't be found on the website
Wage Work's contact numbers for Entities receiving payment from them can not be found on payment stubs or website. Accessing Customer Support is only for Customers. Wage Works does not give enough information on payments to post to participants accounts. I send so many refunded checks back to Wage Works as they can not be posted only to receive them back in the mail with Wage Work's refund check saying I didn't enclose sufficient patient information to find participant in their system. EXACTLY MY POINT! (I put what they gave me.) Impossible and frustrating to work with.

Maine Healthcare ProviderRead More
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