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Walgreens


 

Description

Walgreens and Walgreens.com is America's pharmacy serving your needs for prescriptions, health & wellness products, health information and photo services.

 

Telephone Number

Phone Hint
877-250-5823 Direct to human.
 
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Comments

Date Comment
3/3/2010 i need 1800 no.
anfo
1/4/2010 Manager Customer Service Dept.I am a very unhappy customer at this point after being a customer at the Walgreens location located at 1515 Lockwood Dr.,Houston Texas, store phone# 555-555-7465.I was standing in a line at the Pharmacy counter, when a black man walked up behind me and got very close to me touching me as if to get close to my wallet in my back pocket, i turned around and he told me not to look at him and made some threats to me.I ask the store clerk to call the store manager, the clerk's name was Gerald, a heavy set man,an assistant manager came back to the counter, and i ask for the other store manager Mr.Rodiguez, who i see in the store often when i pick up my mothers pharmacy medicine. I stated to him and pointed out the man who walked up behind me and stated i thought he was trying to lift my wallet, and ask the store manager to call police, he stated to me i would have to call the police, not him, but i did not call police, the man made a statement to me to meet him outside the store, and he would take care of me. He was standing in line for some medicine;however he was too close to my back end, and i told him so as well as mr. rodiguez, store manager. The clerk Gerald, heavy set man, allowed the man to go in front of me in the line, while i was talking to the store, manager, and when i was ready to check out, gearld the store clerk allowed another lady, to cut in front of me and refused to check me out for the medicine, i was picking up for my mother C C, a long time customer of this store who has lived in the area for 65 years. Gerald, the store clerk made a comment to me, he was going to kick my ---, in those words, and Then the Pharmacy called him and ask him to go to the back, and the Pharmacy manager checked me out for 4 medicines which were ready for pick up. I one again ask for the store manager Mr. Rodriguez, and told him waht Gearld, the clerk had said to, me, and he said he would talk to him, the store manager told me he deals with thuis kind of problem all the time,after being a long time customer, i may very well take my business somewhere else or another walgreens location, I stated to the manager and Pharmacy manager that they must want me to take my business elsewhere, and told Gerald he should go back through customer service training, because he should not talk or treat customers in this way.The Pharmacy manager also told me one of the medicines i was to pick up was no longer available, in the orginal or generic form;however i called another Walgreens on Montrose & Hathowrne blvd., and they told me the generic was avaible and in stock to pick it up at the Montrose location. Again the lockwood Pharmacy manager told me they could not get the generic or orginal, and caused me to have to go out of my area to find this medicine;instead of getting it for me at the location close to me at 1515 Lockwood Dr.My name is G C, My mother C C takes a great deal of medicine 86 yeras old,and i pick it up for her. This clerk,I think his name is gerald, heavy set man, was very rude and told me he was going to kick my ass, as i stated before, he should not be permitted to continue to work behind the counter with customers,maybe in the stock room. I think the store manager should have called the police when i ask him to when i suspected the other customer in line behind me was trying to pick my pocket, and The clerk should not have said what he said or refused to check me out. The Pharmacy manager should have made an effort to get the generic medicine. What do you think, should i take my business to another walgreens location or another company walmart Pharmacy, where i do all my grocery shopping anyway. G C, and My mother C C long time Walgreens customers,but with this treatment you my not HAVE US AS CUSTOMERS FOR LONG, AND THE CLERK SHOULD BE FIRED AND NOT PERMITTED TO USE THIS KING OF LANGUAGE WITH CUSTOMERS. PLEASE SPEAK TO MR. RODRIGUEZ STORE MANAGER AT 1515 Lockwood , location, he can tell you i pick up a good deal of medicines at the Pharmacy location. My phone 555-555-3744, P.S. I don't feel comfortable doing business with WALGREENS EMPLOYEES TELLING ME THEY ARE GOING TO KICK MY ---, and the Pharmacy manager should have reported to the store manager, before i had to do it. Thank You, GC
Gary
12/17/2009 i am very unhappy with the service provided to me by corpus christi rodd field pharmacy. the list is long please respond to this note by calling me at 555-555-555 than you signed lloyd winston
Lloyd
7/31/2009 Please delete my e-mail. Thanks
Alice Atwood
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