Wendys Phone Number



 

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Customer Service Contact Information For Wendys

Phone Number

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1-614-764-3100ext. 2032
 

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 out of   based on 54 reviews.
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Date Rating Comment
8/10/2016 Wendys - Wendy's has always been known for it speed on
Wendy's has always been known for it speed on getting customer in and out. Don't know if its a new policy or just a manager policy but we have been to Wendy's the last 2 day and this is what we observed. First day was in Nephi Utah we had quite a long wait keep hearing sorry can only help 2 people at a time. We got in line after we ate for a frosty. one person in front of us. They just keep saying I'll be with you in a minute I need these hamburger for this other order first. I thought he should have taken her order instead of standing there looking at the people making hamburgers. She Finally left since it took so long. When the cashier finally got to us we said she left. He responded it happens a lot in fact. like no big deal. The next day we went to Highland Utah Wendy it took my husband 20 min. to get order.

JoAnn hansenRead More
11/18/2015 Wendys National Headquarters couldn't care less about customers
National Headquarters couldn't care less about what goes on at its "restaurants." Wendy's is a franchising scheme. Owners pay their money and get to say they're Wendy's when all they really are is a storefront free to do whatever they want, with a district manager from the same mindset as the franchisee. There's no one to complain to. It's all just an illusion and they run you around in circles until you stop.

JKRead More
9/22/2015 Wendys - I WORK AT WENDY'S IN CHESTER NEW YORK
I WORK AT WENDY'S IN CHESTER NEW YORK, I FEEL THAT WHEN ANYONE IS WAITING ON A CUSTOMER, THERE SHOULD NOT BE ANY SHOUTING TO ANOTHER EMPLOYEE WHILE THE WINDOW IS OPEN. WELL WITH THE PERSON THAT TAKES THE ORDERS DURING THE DAYTIME, SHE JUST DOES NOT UNDERSTAND THAT. I AM NOT MENTIONING ANY NAMES BUT I AM SURE THAT THE COMPANY CAN SEE WHO IT IS THRU THE CAMERAS. THEIR ARE ALSO OTHER PEOPLE THAT EVEN SHOUT AT ME WHEN I AM WORKING BY THE WINDOW, I JUST WISH THESE PEOPLE WOULD GET CAUGHT AND ALSO GET WRITTEN UP FOR IT, I AM GETTING VERY ANGRY WITH THEM. IT ALL HAS TO STOP. I EVEN SEE OTHER EMPLOYEES TAKING FOOD, ICE CREAM WHILE WORKING ON THE CLOCK, WHY HAVE THEY NOT BEEN CAUGHT YET, EITHER OLD FROM THE OLD STORE OR NEW. NUT I HAVE TO SAY ALL OF THE FOOD IS ALL FRESHED OUT EVERYDAY AND IS VERY GOOD. THANKYOU.

MARILYN JOAN HADEYRead More
7/12/2015 Wendys - On Sunday 7/11/15 My wife and I stopped at the
On Sunday 7/11/15 My wife and I stopped at the Wendys store on First Colonial Road in Virginia Beach. We ordered 2 salads. It too us 33 minutes before we got our order. There were 5 individuals behind the counter.. They were so backed up that several people left. While waiting for our order The workers were constantly yelling at each other. The large female that was doing the cooking was dripping sweat, did not wear anything over her hair and was not wearing any gloves. I thought that food handlers were suppose to wear gloves and cover their hair.

There was so much water on the floor I am not supprized that someone did not fall. There was a warning cone in the hall going to the bathroom. I doubt if we will go there again until the workers are changed.

We love your salads.

JohnRead More
12/8/2014 Wendys - After having to wait in line ,in the drive thru
After having to wait in line ,in the drive thru behind two other vehicles; I finally get to place my order ,a $32.00 order . A car behind me decides not to wait any longer pulls around me cuts in line in front of me. So as any other person would I blow the horn . I yell out that they had cut in line . The cashier went and got the manager, not only did this manager get them their order, she allowed for me to be disrespected from the other patrons, but by Wendys. When I informed her of this , she told there wasn't anything she could do. My response is thanks for allowing disrespect at your restaurant from you and others. Wendys on Merrimon ave. Asheville N.C. 28801

RickRead More
11/25/2014 Wendys - 1-614-764-3100 this number worked great rang twice
1-614-764-3100 this number worked great rang twice and answered by a real person. Asked for customer service, It was also answered in two rings. people were real polite and wanted to help. I gave them a 5 star on wanting to make me satisfied. CALL THAT # FOR WENDYS IT WORKS

webb429Read More
9/8/2014 Wendys - The rating I gave above is correct. by giving
The rating I gave above is correct. by giving them one star I'm saying the did something right. I had a problem at a Wendy's in Phx AZ and I will tell more about it after corporate gets back to me. What ever you do don't order a Jr Steak house burger plain because they will tell you it's just a Jr. Cheese burger without the BBQ sauce, and make you feel like a dumbass for ordering it that way!

PaulRead More
6/27/2014 Im a regular customer of wendys on 441 near
Im a regular customer of wendys on 441 near inter.75 in Ellisville fl.(lakecity) you have a manager there named TONYA she is a very bad manager,iv witnessed her making young ladys cry at the register.she yells,decracess,these girls in front of customers at the register,she is very unprofess.and is doing your business a great injustice.she is very unkept looking.dirty hair just gross to look at when purchasing food...iv seen her do this several times over the past yr..if you need to disaplin an employee you take them out back,to an office..you don't do it at the register...iv seen many many people (employees)come and go from this store...this manager is your problem,not the young girls...I wont come back to your store with this woman there..you don't treat people like that.i also gave 3 of your former employees my name and number,if need be I will testify on there be half......a perfect example was last night 6/26/14..a young girl name dora was in tears due to the unprofessional way tonya acted...and a nother girl name corie was on her register waiting on me and tonya was yelling and grabing from her draw that girl lost her job for asking tonya not to do this infront of customers....this cashier was not in the wrong...your manager was totally desecrating these girls infront of customers........signed,totally discussted

kim narlwood,ph. 508/813/0334Read More
4/28/2014 Visited the Wendys store at 1602 Shore Parkway in Brooklyn
Visited the store at 1602 Shore Parkway in Brooklyn today and was excited to us my $2 off coupon for an Asian Cashew salad to go. When I opened the salad later it was very delicious but did not have even one cashew nut. Was this because I used a coupon or was it due to inattention by the preparer.

My limited past experience with Wendy's has been good to excellent and I was happy to have a new store in Bay Ridge where I live. However, my trip today was disappointing. My friend also ordered an Asian Cashew salad to go and she too had no cashews in her salad.

MimiRead More
3/3/2014 Wendys - On Thursday 27th of February,my husband and I
On Thursday 27th of February,my husband and I stopped in Salt Lake City, Utah to get lunch at Wendy's. Wendy's is one of our favorite places to eat. The manager of Wendy's offered us a coupon to use later. The coupon is $2.00 off on their salad menue.

On Friday 28th of February, my husband and I were shopping in Evanston, Wyoming and decided to go by Wendy's and purchase two of the salads. The manager looked at the coupons and stated that we are not honoring the coupon. She was very cruel about it. Due to her attitude, we will not be going to Wendy's in Evanston again.

How do we tell if these coupons are a participating Wendy's coupons or are they frauds?

LeoneRead More
12/29/2013 Wendys - On Saturday purchased items from Wendy's the
On Saturday purchased items from Wendy's the receipt said would get $2.00 a large sandwich or full size salad if survey was completed.

I tried to complete the survey on line and by telephone with no help. There is no store
number on said receipt.

Date of Purhcase 2013-12-28 LIT2 01:40:PM

15602240 2 2081 the store number to be 8 digits my guess this is the
receipt number. the store number is to be below the
date according to the recording and the online
proceeing if this store doesn't want to honor the
discount then should not give out the receipt saying
such. There is only a 48 hour window to process I
thinking it will to late before a reply is issured
the 48 hours will have expired.
7931 E STOCKTON BLVD
SACRAMENTO, CA
95823

FULL FILL YOUR PROMISE ON THE RECEIPT THAT NEXT VISIT $2 DOLLARS OFF

STEPHEN WATERMANRead More
5/1/2013 Wendys - On the afternoon of Saturday April 27, 2013 I was
On the afternoon of Saturday April 27, 2013 I was in Wendy's in Clewiston, Fl. I was witness to a man with a service dog come in with his family. He sat down & was approached by the I assume manager on duty & told to leave the restaurant at once. The lady who was probably the mans wife took information concerning the service dog to the employee of Wendy's to explain and was still told to leave. I was so taken back that the employees of Wendy's are not trained to know that a service dog is allowed anywhere!!! The treatment this couple received was inexcusable!!! Wendy's you need to train your employees about service dogs or you are going to get sued by someone in the future. Lucky for you this couple left without incident but did not give Wendy's their business or will not in the future. I even left the restaurant and went outside to apologize for what they had to endure. I will think twice before Wendy's gets anymore of my business also. Was very embarrassed the way these people were treated and hope the employee at Wendy's never has to experience what she put that poor man through!!!!!!!!

JuJuRead More
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