Worx Power Tools Phone Number



 

Description

Customer Service Contact Information For Worx Power Tools

Phone Number

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1-866-354-9679Press 0
 

Comments

 out of   based on 8 reviews.
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Date Rating Comment
6/1/2016 Worx Power Tools - POOR service...called all 3 800 no.s and waited
POOR service...called all 3 800 no.s and waited over an hour one each...gave a call back number on each, afer an hour's wait...and .\ after 2 days, no call back....a complete disregard by company after taking one's money....can't even get contact for returning item due to lack of ability to contact.!!!!!! don't deal with the company..or be prepared for wasting whatever you spent!!!!!!!!!!!

FranRead More
7/6/2015 Worx Power Tools - Your customer service stinkx!! I was on hold for
Your customer service stinkx!! I was on hold for more than 2 hrs., Monday , July 6th( computer lady said 10+ minutes); what a joke.

DanRead More
4/28/2015 Worx Power Tools - ORDERED THIS PRODUCT, CLICKED ON 3 PAYMENTS BUT MY
ORDERED THIS PRODUCT, CLICKED ON 3 PAYMENTS BUT MY CREDIT CARD WAS CHARGED TOTAL AMOUNT. I AM NOT HAPPY.

JACQUELIN WILLIAMSRead More
3/26/2015 Worx Power Tools - I recently made a purchase at 11 pm last night and
I recently made a purchase at 11 pm last night and decided that I didn't want the product the next morning at 7:30 am ... I waited to customer service opened at 8 am that day to call to cancel the order... The representatives told me that I couldn't cancel my order and would have to send it back... Well I haven't recvd anything to send back ... So why cant I just cancel my order ... I think this is just stupid ... Why cant you call back a few hrs later and cancel your order if it hasn't shipped yet... So the representative will have to send me a return label and I have to wait to receive and send it back and then wait on a return... Just too much work for something that should be so simple ... I will not recommend Worx to anyone.... I was told that I would receive an email returned label and still haven't recvd it either

TerryRead More
11/29/2014 Worx Power Tools - I have had my WG500 Leaf Blower / Mulcher for 1
I have had my WG500 Leaf Blower / Mulcher for 1 1/2 months purchasing it on 10/4/14 and used it exactly 4 times before a hole was worn through the bag from the inside tie strap that holds the bag onto the blower neck.
Very bad design and anyone purchasing one will need to use duct tape to cover the tie strap to prolong the hole wearing through.
Another faulty design is the single thread that is used to sew the zipper on the bag as the thread on the zipper is already coming apart. It should a least be a Double stitch on either side of the zipper to the bag.
Customer Service was great and is sending out a New Bag ASAP.

Chuck RiegelRead More
8/6/2014 Worx Power Tools - I also have had the same problem with the bag
I also have had the same problem with the bag coming apart. It has split on a couple of places. I hoped that
you have developed a new improved version of the vacuum bag.

Mike Read More
10/31/2013 Worx Power Tools - Recently purchased the WORX TriVac
Recently purchased the WORX TriVac (Blower/Mulcher/Vac. I must say that I am extremely pleased with this tool. I have lots of trees on the property and unfortunately the fall makes for a big clean up that has to be done in increments as trees start to shed. So, it helps tremendously to be able vacuum and mulch at the same time. This cuts my work time down a great deal. This tool is lightweight as advertised. The only thing that I find a little difficult is the bag that collects the Mulch. Soon after I started to use this, the bag has begun to tear at the seams when vacuuming, even before the bag was full. I had to modify the bag slightly to stop the tearing of the seams by adding some wire thread at the edge close near the plastic attachment. That stopped the seams from pulling apart so rapidly for now, but I cant be sure that the seams won't continue to tear in the middle sections going down that side of the bag. Fortunately, there is only one seam to have to deal with. This did help to hold the seam together and reduce the pressure on the bag seam and prevent further tearing. If I didn't make this modification, I am sure the seam would have torn all the way by now rendering it useless. I see that it is likely that another bag or other accessories will be needed in order to have this vacuum leaf collection feature for long term use. I have managed to clean up lots of leaves thus far, but more trees will shed later that hasn't already started.

CalvinRead More
9/25/2013 Worx Power Tools - I can never reach any one when i call
I can never reach any one when i call 1-866-354-9679 leave my # three days ago 9-23-2013
no one return my call.


carmen jacksonRead More
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