WOW Phone Number



 

Description

Customer Service Contact Information For WOW

Phone Number

PhoneHint
1-949-955-1382Press the # button when the recording starts.
 

Comments

 out of   based on 10 reviews.
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Date Rating Comment
1/30/2016 WOW - Your service is atrocious. Every week there's
Your service is atrocious. Every week there's something wrong with one of your channels. It can't always be the providers who are sending the signal. Sometimes I'm sure it's you guys. You also turn off the channels sometimes very late at night but with no notification. I'm pretty sure this is illegal. I hate your cable company and I would like any other cable company than yours.

DeAnnRead More
1/24/2016 I called WOW needing assistance when starting a
I called WOW needing assistance when starting a new Roku. The staff was very helpful and pleasant. I could not have asked for better service . They were efficient, patient and understanding. I called twice and spoke to different employees and both displayed exceptional customer service!!
Thank you

KimRead More
12/16/2015 WOW Business - The worst customer service
WOW Business - The worst customer service. Had two phone lines for over a year. We had constant noise on the lines which they could not repair -
Then to top that. Our phone contract renews automatically ( each year ). When we request to cancel the service we are hit with a $1200 early cancellation fee because we didn't cancel before the renewal. ( even though we were not notified of the pending automatic renewal. ).
We question the fee and are told they are working on it. Two calls to WOW after 30 days and we are told the Business Dept sent our account to Collections. Another call to the Business Dept only to be told the Rep ( DW ) forgot to process our cancellation - "Sorry about that Mr Customer."
To date approx. 65 days after cancellation and numerous requests for an invoice - still no invoice only an Email from the Rep ( DW ) stating we will receive a credit of $231.00

David Read More
11/2/2015 WOW - Worst customer service!
Worst customer service!

TrishRead More
12/6/2014 WOW - my dad was in a nursing home. I cancelled his
my dad was in a nursing home. I cancelled his phone service on 9/11/14 because he could not hear well enough to use it. As of 12/5/14 I have not received a refund of $22.37. I have called four times and am always told "a check will be in the mail". The last time they told me a check had been issued on 10/29/14. That is over a month ago and I still have not received anything. My dad has since died and I want to get this mess cleaned up. How can I get through to someone to get some results? This is ridiculous!

VeraRead More
8/27/2014 WOW - you people dont aswer my email I whant my monny or
you people dont aswer my email I whant my monny or my protucs.1744360 on 06 agust 2014 I going to get a lawyar. sent you 4 email and you fucker ignoring me.

Juan RiveraRead More
7/23/2014 WOW - improvements have been made, but please consider
improvements have been made, but please consider that contrast for station numbers and symbols are dark with the numbers very small, on Grid and DVR screens.

Midge LilesRead More
7/11/2014 WOW - they are no good they suck
they are no good they suck


me meRead More
12/30/2013 Wow's support area is awesomly BBBBAD!!!!
This support area is awesomly BBBBAD!!!!

ski.er ski.erRead More
4/24/2013 WOW - very unstable TV signal. I have to call about
very unstable TV signal. I have to call about every 3 to 4 months to have them do service on tv signal. They shut down everything a couple times a month to do work on system meaning our bundle package we don't get anything while they are down. This is getting very old. As I am typing this, my TV goes to checkers about every 30 sec. I had a better signal on my HD converter that the government provided.

PAPerry1Read More
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