Yves Rocher Phone Number



 

Description

Customer Service Contact Information For Yves Rocher

Phone Number

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1-888-909-0771Press 0
 

Comments

 out of   based on 6 reviews.
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Date Rating Comment
5/2/2017 Yves Rocher - I am so very disappointed with this company, not
I am so very disappointed with this company, not with their products as I do really like and use them, but with their handling of billing. I have been a customer for over 30 years and cannot make them understand that I was told that I would get a credit of $20.00 and when I want to apply it to an outstanding bill that I have, in my possession at the present time I am told that it is not a credit but a voucher and cannot be used as credit but can only be used against another order that the price would be exactly $20.00. It is so hard to understand the people taking the orders and I have just finished having a very upsetting conversation with another person. I do not want to unsubscribe to Yves Rocher but I do want some satisfaction to this matter. I have a letter and bill from Dominique Deroubaix, Director of Client Relations stating an overdue balance, and yes, it is overdue relating to this problem
Please have this rectified in my favor as after over 30 years in good standing with Y.R. I really expect a better outcome from this billing situation. I also had a previous problem with billing as I was told that my payment check was not received but 3 months later I received a letter and returned check stating that I had overpaid. Yes,
but they initially said (after numerous calls by me) that the check was never received.

FaithRead More
11/4/2016 Yves Rocher - I overpaid on my order.No refund and can't get
I overpaid on my order.No refund and can't get through to company.

DemRead More
9/15/2015 Yves Rocher - Please unsubscribe me from your list of customers.
Please unsubscribe me from your list of customers. I'm through
paying shipping costs when there are so many other companies
"out there" that pay the shipping costs.
Please send a verification that I will no longer be on your list.
Thank you
Constance

ConstanceRead More
9/22/2014 Yves Rocher - please provide to me you branch address here in
please provide to me you branch address here in doha qatar and telephone number as well as soonest time.

LeiRead More
8/26/2014 Yves Rocher - i would like to know in what store in the
i would like to know in what store in the philippines Hammameli deodorant is available

feRead More
3/17/2014 Yves Rocher anti-age global day cream and I am not pleased
I ordered anti-age global day cream and I am not pleased with it at all. Also I have to wait 3 months to get a catalog, I so not understand that. I do like your products and have referred several of my friends. Thank you, Donna Coulson

DonnaRead More
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