Zales Phone Number



Customer Service Contact Information For Zales

Phone Number

1-800-311-5393Review Needed Please Comment


 out of   based on 2 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
7/6/2013 Zales - My husband purchased a celebration 102 diamond
My husband purchased a celebration 102 diamond wedding ring for over 5,000 and he passed away 2 weeks later. The ring had not been worn and I had the original sales receipt. It took me going through corporate just to be able to get a credit at a zales store. I wanted the money back and not a store credit. This is not possible I was told. NEVER NEVER do business with zales on line or in the store. They have no compassion or do they honor their own 100 day return policy. I will never shop at zales again. very unhappy the ring was the best quality they had and it was not up to par either. PLEASE TAKE THIS WARNING!!!!!!!!!!!RUN

DONNARead More
1/10/2013 Zales customer service review for 2013 1/11/13
Zales customer service review for 2013

Hello, I was in your Farmington New Mexico store tonight and you had two young ladies sitting on your jewelry counters. It was very unprofessional to me I decided not to purchase anything because I was ignored. I really enjoy going to zales and purchasing jewelry, I will not be returning.

Not ReturningRead More
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):