Zero Water Phone Number



 

Description

Zero Water?s patented 5-stage ion-exchange filter delivers the only filtered water to measure absolute 000 on the TDS meter.

Zero Water Corporate Office Headquarters HQ<

Phone Number

PhoneHint
1-800-503-2939Review Needed Please Comment
 

Comments

 out of   based on 20 reviews.
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Date Rating Comment
9/4/2016 Zero Water - Hi, I recently purchased a 23-cup ZD-018 unit. I
Hi, I recently purchased a 23-cup ZD-018 unit. I see small batteries in the top of my digital meter. There was
no clear pull out tab to indicate that the batteries had not been activated. There is no printed info on what type
of round batteries they are. Please inform.
Thank you,


A. MorefieldRead More
3/25/2016 I purchased Zero Water a very expensive product
I purchased your very expensive product on November 19, 2015, with the expectation that I could stop buying bottled water. What a joke that is. Your water filters jamb up with air bubbles continually and little to no filtered water enters the storage pitcher. You put your product on the market before your worked out all the bugs, and I have wasted my money. I want my money back, and your customer service representative offered no solution except to say: "Have a great weekend." You obviously do not stand behind your product, and you are exemplifying the worst business practices.

ColinRead More
12/1/2015 Zero Water - your telephone number is not showing
your telephone number is not showing

joeRead More
9/30/2015 Zero Water - Placed several orders with zerowater and they have
Placed several orders with zerowater and they have YET to fill one right, if at all. They ignore the contact us emails I have sent and don't seem to give a damn!!!!

RobertRead More
6/8/2015 Zero Water - I tried dialing you # 5 times only to be told
I tried dialing you # 5 times only to be told about several free offers. It takes my time and won't let me through to customer service! I have been using Zero filters for 2 years and was happy until I purchased the last one. The water tastes like a plastic toy. yuck. Of course I bought it several weeks before I needed it and when I put it on, I dumped the box. Now I can't get in touch with your company. Your IVR is horrible and shows a disreputable company. If I don't contact someone soon, I'll be using Britta from now on!

JoeRead More
3/15/2015 Zero Water - Great product. Horrible life span and cost
Great product. Horrible life span and cost efficiency.

MelRead More
8/17/2014 Where do I purchase zero water filters for my
Where do I purchase zero water filters for my water cooler. I live in Sarasota, Fl. 34241

MichaelRead More
1/17/2014 Zero water pitcher has black specks after 3 weeks
First time buyer of a zero water pitcher.after 3weeks upper water holder that the filter is attached to was completely BLACK with filter SPECKS and a BLACK FILM OF SCUM WAS ALL OVER .I AM AFRAID TO GIVE WATER TO MY FAMILY BECAUSE OF THIS FILTY SCUM AND DISCUSTING LOOKING WATER.I NEED SOME ANSWERS.

Mike.Read More
8/17/2013 what is the orange stuff coming out of my Zero Water filter?
what is the orange stuff coming out of my filter? I nevaer had it with my other filters.
It is leaking in to the cover.

BRead More
5/14/2013 I called Zero Water Customer Service with a
I called Zero Water Customer Service with a problem I have been having with the tapered bottom filters. The two holes on the top endlessly allow gross yellow and black granules to escape and end up in my clean filtered water. Thus making it contaminated again. Their response to my concerns was alarming. They asked me to fill another container then use that container to fill their filter. Umm. What? So they are telling me I can no longer use the faucet to fill my filter. Ok. Did that. But guess what? When I go to pour out of the pitcher, the crap still escapes from the two holes and still ends up in my cup. Ok. Now what?

They suggested I try another brand of water filter. Since I am not comfortable ingesting these "granules" and they have ruined my coffee maker, they felt it right to tell me to go to one of their competitors? That's what I call great customer service! I asked what I should do with my remaining new filters. They stated that since I purchased them from them over 90 days ago they would not refund me for them. Ok. Here we go. They give you coupons to buy a large quantity to make it affordable. But they don't back their own product. Then they suggest I sell them on eBay. Are they getting a kickback? Or perhaps they are buying them from eBay to resell?

Oh, wait, it gets better. They stated that they would send me a return label for free shipping to them. So I could send my new, unused filters to them...but they would not credit me for them. Yeah, sure. Lets do that. Not.

I don't know who is running this company. But they need to call In with a complaint and see what happens. I was put on mute several times. I would ask a question only to have dead air back at me.

Very sad. I would give less than one star if I could.


Anonymous Read More
10/19/2012 Zero Water - I perchase a package of Zerowater which comes with
I perchase a package of Zerowater which comes with a 10 cups pitcher with a TDS meter and two filters. Read through and follow the instructions. However, the filtered water meter reads fron 009 through 012 in different filterings and never one reading is zero!
Supposingly when the meter reads 006, it's time to replace your filter!
Please let me know what could have been wrong? The filter itself or procedures that could have been wrong?

LinaRead More
10/4/2012 Zero Water - My filter check valve keeps leaking,Ive put 4 new
My filter check valve keeps leaking,Ive put 4 new ones in and about a month later they leak again.My floor is taking a beating over this issue.Can't you guys make a better check valve then this????

EddieRead More
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