Zumba Phone Number



 

Description

The Zumba? program fuses hypnotic Latin rhythms and easy-to-follow moves to create a one-of-a-kind fitness program that will blow you away.

User Provided Phone Number: 1-866-649-5817 OPT 4

Phone Number

PhoneHint
1-954-744-8220Review Needed Please Comment
 

Comments

 out of   based on 94 reviews.
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Date Rating Comment
2/15/2016 Zumba - I want to cancel my order because what was stated
I want to cancel my order because what was stated on the television is not what is stated when you call so please cancel.

TerranRead More
1/29/2015 Zumba - I would not say they are frauds, I imagine they
I would not say they are frauds, I imagine they are trying to save money by providing less customer service than we are used to with large corporations that run businesses like Amazon, Walmart etc. that have such easy returns. I have worked with small companies that have great customer service, however, and I was not impressed with the customer service provided from Zumba.com. I will avoid using their products if I can. I enjoy going to local Zumba classes, but the Zumba company itself is not my favorite. They're actually very LOW on that list...

Not ImpressedRead More
11/11/2014 Zumba - Excellent service at this number. Girl was very
Excellent service at this number. Girl was very helpful and I did not get an automated recording asking for my cc info. I even asked what the hold music was and she let me know so I can add to my playlist.

I have order from zumba.com in the past and only was charged what I purchased online and was happy with my items.

JenniferRead More
8/11/2014 Zumba - It is sad to hear some of the responses that are
It is sad to hear some of the responses that are negative. I have been ordering since 2010 from Zumba and fortunately have had excellent responses quick delivery times and excellent customer service. Without paying the extra money for two days service, sometimes I actually get my orders into to 2-3 days. In fact last week I just received an order paid extra for two day shipping and received my things into days. The clothes are excellent quality I've never had problems with my items feeding or shrinking. In the early days the telephone lines used to stay busy but now they renewed the phone system that allows me to get right through to customer service sometimes I must wait but that's part of life.

GiGiRead More
5/27/2014 Zumba customer service - My overall experience was O.K.
Customer service for any company can be a challenge for any customer. My overall experience was O.K. However, just an FYI, if you ordered your Zumba products via the phone, the 800 customer service number given is not the one you call nor is the local number with the 954 area code. I discovered this by making a 17 minute long distance call to the 954 area code after 2 hours of attempting the 800 number provided and getting nothing but a busy signal. (I live in AK, LD can be expensive). The first CS (Kristen) did not seem to comprehend my name let alone what I was trying to convey. (My Visa had been compromised and I was attempting to give them my new Visa number for the remaining two payments I have with their company.) The second CS (Bezi) was quiet and hard to hear but I was able to find out that I was not in the "on-line" system and had to call a different number to get my card info updated.
When I called the second 800 number my experience was much more positive and I was able to get through to a CS (Veronica) very quickly. She understood my request and processed it efficiently. So for that part of my contacting the company I gave them a couple of stars.
I would not recommend using the infomercial number for ordering anything. You end up on the phone for nearly 20 minutes with an automated voice trying to get you to upgrade your order with a lot of things before confirming your order. I did not hang up for fear of them auto billing me for whatever I had not said no to yet! Like I referred top earlier though, the CS was good for the most part once I reached the right person.

TamaraRead More
4/11/2014 Upset that Zumba is selling a product that is being falsely advertised
I am highly upset they are selling a product that is being falsely advertised. I have attempted to place an order with 2 times and like a 1 month and half later still no product. So I call the company to find out where my product was at since the second time attempted and still no product unhappy customer!! So I refused to get a call back because the 1st time I said that I agreed to be called back they didn't call me back until 2 weeks after my initial call to the 800 customer service number and they hung up on me 2 times. I was supposed to doing the Zumba with my friends and family at home and depending on their satisfaction they would call and order the product for themselves and now with all this I want to make sure no falls for their scam EVER EVER AGAIN!!! Why promote a product that you will never ever receive! I tried to tell them that to go ahead and cancel my order due to my unsatisfactory customer service over the phone! They told me they can't that when I do get it whenever that maybe maybe in a couple of years give or take I guess. I can go ahead and send it back and they will refund my money that is if I send it back by the 30 day mark of when the order was 1st placed!!! So meaning now that this is 1 week after I ordered it whenever I get if it's not back by "the 30 day money back guarantee" then they will not refund me at all!! So basically they get to keep free money and the product!!! I don't know about you all but MY MONEY DOES BOT GROW ON TREES!!! They have completely turned me off and I will make sure my friends, family and I take our money else where!!! It's their loss not ours!!! Please be aware before you order this product and even give them your credit card info it's not worth the hassle nor the headache. Believe me their product is not even worth it!!! There are plenty of trust worthy companies out there that do exactly what they advertise not just leave you hanging. So please be aware with this scam that this "so called" Zumba company is running!!!

Ada Read More
4/1/2014 i made an error in licensing in zumba.com
i made an error in licensing in zumba .com i was able to register twice and was deducted to my credit card under bryan laredo bpi march 8 and 9 2014. pls refund the amount of 350 dollars hosted by breweing point license office in tandang soRA. PLS GET IN TOUCH W ME AT MARIDES LAREDO I was licensed march 8 and 9 under prince palthou pls reply to me immediately i will be penalized in my card due to that


marides laredoRead More
12/28/2013 Zumba - I placed my order 12/12/13 and read my order would
I placed my order 12/12/13 and read my order would be delivered within 10days .My order was shipped out 12/14/13 . I tracked my order ,my order will NOT be delivered until 1/6/14 ! THAT IS 23 DAYS ! WHAT HAPPEN TO 6-10 DAYS ? I spoke with Nicole from customer service 12 /27 /13 and was told ,my order takes that long because of my location Hawaii !
Why was i not told this when i placed my order ? YOUR COMPANY ZUMBA.COM NEEDS TO HAVE A BETTER SYSTEM OF INFORMATION AND SHIPPING /DELIVERY TO CUSTOMERS ! THIS IS NOT PROFESSIONAL OR A NICE WAY TO DO BUSINESS ! I GUESS YOUR CUSTOMERS ARE NOT FIRST ! TAKING CUSTOMERS MONEY IS FIRST !

SHERRYRead More
12/18/2013 Do not order from Zumba.com
DO UR SELF A FAVOR! DO NOT order from zumba.com If i could give no stars.. i would absolutely give them ZERO. This has been a nightmare getting my order that I ordered over a month ago. The shipping tracking information shows this package has looped all around the area and no sight of it every comming to me. ZUMBA corporate office has done nothing to even try and get it to me. They are the most incompetent group of people i ever met. THey never offered to try and call the post office and find it! worst customer service ever. One representative by the name of Nadezhda could barely even communicate with me through her broken English. What a nightmare. DO NOT ORDER!!!

Juliana Read More
9/20/2013 Zumba screwed me out of my money. I am an
Zumba screwed me out of my money. I am an instructor and joined the zin program to get the cds and the online material. I joined for a 6 month period at the end of may. Well now they are saying that the 5 days I had in may counts as a full month. When I ask them before they said you have 6 months from the day you join till you have to repay. Don't buy from zumba, they will take your money and rip you off.

chwaRead More
8/5/2013 I want to Cancel my Zumba order.
I want to Cancel my order. I wasn't given an order number which I'm not pleased about, but you do have my info. My phone number is I can't get anyone on the phone, so I pray this text get to you!

Losha Toliver Read More
4/10/2013 Well, i purchased Zumba and I Love It, I had A
Well, i purchased Zumba and I Love It, I had A Question So I called Zumba @ 1-954-744-8220 and listened to the recording and they said for all other zumba Questions to Press 6 and yes I got a Live Person and she was very helpful.Zumba has changed my life big time Thank-You to all That work For Zumba!!!!!!!! I Rate Them @ a Very High 10

BeckieRead More
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