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Intuit

 

Description

Intuit gained fame in the early days of the PC and Mac revolution with Quicken. Quicken was an easy to use personal finance and accounting software package. Intuit still makes an advanced version of Quicken and they offer the dominating Quickbooks software for business owners.

Intuit Corporate Office Headquarters USA HQ
2632 Marine Way
Mountain View, CA 94043

 

Telephone Number

Phone Hint
1-800-446-8848 Hint Needed Please Comment
 
 

Comments

Date Comment
5/16/2012 I received Refund Order No. for a $30.95 refund on March 19, 2012. To date my Mastercard has not received the credit. Kindly le t me know when the credit will be issued or why it has not been received by me. Fred Feuerman -e-mail: @gmail.com
Fred
5/14/2012 I have been using turbotax for decades without a single problem until this year. My return is also the least complicated. I was almost done when the disk was corruptd and I can't finish my taxes on my computer. This is my last year as Tubo Tax customer.
Ann
4/23/2012 I have been using quick books for several years and the last year was not such a good year in construction. However, they took it my visa and charged it for the year subscription without my permission and I really don't know how they did that this being the year my exp date change ,so much for security. I called customer service (web number they provide)35 min later and 4 different operators taking all the same information, transferring me for 35 min. Hey, FYI your looking at your computer.....hello the info is all the same... 4 times ....really. I couldn't understand 2 of the operators their English was terrible. SO GUESS WHAT HAPPENED YEP YOU GOT IT, I GET DISCONNECTED. GO FIGURE!! Your customer service SUCKS,,, I ,like others will be looking for another BOOKEEPING SOFTWARE if they don't get ther act together.
Deb
4/23/2012 13 years of being a website holder with this company and suddenly my log in details are incorrect! There is no email address to send this problem (and I'm not the only one) to instead it wants me to call a number in US! They either sort this out fast or else I'm cancelling my account - assuming I can get in the thing!
sharie
3/28/2012 Again, a Homestead account, for ten years about to be renewed (maybe) in July 2012. Like another Homesteader, when I tried to log into my Homestead account and web-site, I, too, was told that my log-in information was incorrect. When I finally got through to support, your guy, Chris, who couldn't care less, told me someone here must have changed our log-in name and he gave me the changed log-in name. I secure our Homestead account, on one computer, with no outside access possible, so it would be impossible for someone from here to change our log-in information, unless our account was hacked. Chris would not consider that, although a year or so ago, someone sneaked in and took our usage amount, which a techie caught and fixed for us. We are using the "new" log-in name, so the problem isn't major, but if you want to keep our business and others, you have to make sure your support staff gives a damn. Rich Reynolds http://mediawatch.homestead.com InterAmerica, Inc.
Rich
3/26/2012 3/25/2012 Turbotax does not allow me to correct information on form 1116, foreign tax credit, nor correct a data typo on my dividend reinvested amounts used to record the cost of stock that was sold. On the contrary, I was able to erase the incorrect amount but was not able to record the correct amount nor could I recover the original amount recorded. Now my cost is incorrect and the number of shares sold is lower than the actual amount sold. Turbotax does not allow contact with a live person and the "contact us" icon does not respond. I purchased my Turbotax Premier software in a retail store and find that the support promised is non-existent. The countless hours spent trying to make the corrections have left am extremely upset and frustrated. I have used Turbotax since 2006 to prepare my taxes and know that clicking on the override button can be used to undo mistakes. This does not work with the current software. In the past, I was able to have a live chat online with an agent. This,too, is impossible with the current software. I would appreciate a prompt response and solution to these problems and I am considering registering a complaint with the Better Business Bureau if my needs are not addressed promptly.
Phyllis
3/24/2012 i was told a 30 day free,then you withdraw 59 dollars and change not 30 an on april those were my epressed to michael = rep, iam on ssi or 700 dollars monthly or limited budget,my desire 30 days free, my money is deposited on the 1 st of each month why would you request money before 30 days trial ? call 405-600-1939 art, whats the number to call for set up ?
art cerda
3/21/2012 I was a Homestead customer for 20 years. Suddenly, i was told my user name and password were not correct. I contacted customer service and was offered help...for a FEE OF $26. BYE, BYE!
Dan
3/20/2012 I got an email from Intuit, informing me about the account fee changes. I did not do any business vith Intuit, and I wonder if the person who stole my Identity ordered some services from you. I would like to know if that other person except my email, uses my home address as well..13 Exeter St. Pgh, PA..... Or your email was just a promotional mail. Thank you for an answer Mila
Mila
3/2/2012 I WANT TO GET A CREDIT CARD READER FOR MY MOTORLIA ANDROID PHONE IT ONLY HAS ABOUT 1.5G DO YOU HAVE A READER THAT WILL WORK ON THIS PHONE?
WANDA AGUNDEZ
2/27/2012 TurboTax states that they have a live person 24/7 NADA You can't get past "the contact us". This the first time I tried TT and I am disgusted. They refer me to the over 800,000 "answers" that are in their data base, when it is clearly the defective merchandise I received. I also have spent HOURS and DAYS trying to prepare my taxes when all I needed was to declare a contribution to reduce my personal tax. A box or response that others say is supposed to appear does not. Where do I go to complain about that???
lil'moma
2/21/2012 I have sent a FAX in regards to my state of Hawaii tax requirement for my Roth IRA conversion. Please send me an email if the FAX was accepted.
Wilfred
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