How to call AT&T Customer Service - 15 Phone Numbers
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Internet and TV Service Providers

AT&T Customer Service

1-800-288-2747

How to Contact AT&T Customer Service for Support and Help

AT&T is a communications giant that is the largest provider of mobile phone service and home phone service. AT&T’s brands include Uverse, AT&T Wireless, Pre-Paid Calling Cards and GoPhone Mobile.

AT&T has consistently provided innovative, reliable, high-quality products and services and excellent customer care for more than a century. At&t’s mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. They are fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

AT&T Customer Service Contact Information

The contact phone numbers are listed for the various departments within AT&T.

AT&T Help Line: 1-800-288-2747
AT&T Wireless Support: 1-800-331-0500
Uverse Support: 1-800-288-2020
AT&T and Directv: 1-800-288-1145
AT&T and Dish: 1-866-722-7500
AT&T Internet: 1-800-288-2020
AT&T Landline: 1-800-288-2020
AT&T Español 1-800-559-0050
TTY: 1-888-341-2355
Shareholders: 1-800-351-7221
Pre-Paid Cards: 1 800 288 2020
Military: 1-800-288-2020
AT&T Small Business: 1-877-253-0009
AT&T Large Business: 1-877-253-0009
Collect or Calling Card Calls: 1-800-225-5288

AT&T Hours

24/7 – 24 Hours 7 Days a Week for most services

AT&T Address Information

AT&T Inc. is located in Dallas, Texas. For Bill payment addresses or other locations, please check your statement.

AT&T Inc.
208 South Akard Street
Dallas, Texas 75202 USA

AT&T’s Official Websites

AT&T’s’s official website is AT&T.com To get specific information for your account, log-in to ATT.com with the link above.

Email

AT&T does not publish email addresses for various departments. However, they do offer contact us pages, after you login to your account.

Social Media

AT&T is a very progressive company and they maintain several social media accounts. AT&T updates these accounts very frequently. They use social media to , offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to AT&T’s social media accounts are listed below.

AT&T on Facebook
AT&T on Twitter
AT&T on Pintrest
AT&T on Youtube

Hints

To reach a live person at AT&T user support, dial from your at&t mobile phone, confirm your phone number then press #1, then press 2, then press 0

Customer Reviews

AT&T’s customer service is some of the best that we have experienced. They offer customer service through a their stores, phone numbers, email and social media. They show all of their contact information on their website. However, they are hard to find.

AT&T is not perfect and they do make mistakes, along with their successes. Please review and rate your customer service experience with AT&T below.

AT&T Customer Service
1-800-288-2747 Phone Number for AT&T Customer Service Number

124 replies on “AT&T Customer Service

1-800-288-2747

I have had a problem with AT&T since beginning my service ,”Bait and Switch” is what I think it is called, offered special promotion and then the 4th month after agreeing to it BOOM they hang you with a triple charge – and now they claim that they cannot change because you agreed to this service, well I have written the FCC, and BBB and the Ky Regulatory Commission and all have yet to get AT&T to call me and resolve this ongoing issue, they do not train their employees correctly or enough and they do not live up to their agreement{contract breakers” It is just real sad that we have become a nation of Lazy ,untrained and don’t care for our fellow man , type of people – no wonder America is in shambles- I have written a letter in which I describe the issue/issues and who and what I was told and the agreement that we agreed upon back in Nov. 2015 and will send them to various AT&T offices throughout the country asking for help in resloving this issue!!!!!!

I had been a wireless customer of yours since 1998 at $29.00 monthly…. yes I went through the name change and etc. However when I went to consumer cell Jan. 1st 2015 you auto debit $30.00 in January 14th, 2015 which was ok. You also debit $73.00 out of my account in February 14th, 2015 for five days which should have been only $7.00 and some cents.(according to three of your customers services rep) I have sent two letter to your headquarters. ( NO Response) I am still trying to get my refund.

It has been one year now and I have not received any response. I was told that I should not have had auto debit.

I have spoken to a couple of your agents which do not understand why.

They promised a pre-paid visa card for signing up for their internet service…3 months has passed and every time I call they say it is in the mail. It has been in the mail for over 2 months and nobody knows how to assist me. Horrible customer service.

Dealing with AT&T is possibly the most frustrating experience of my life and I’m not a young person. I have been calling for months to try to get a copy of the calls made on an old business line that we maintain. NO ONE USES THIS LINE. Yet AT&T has charged me for over 2000 minutes of calls that we did not make. Okay so SHOW ME WHO I CALLED!!!! That’s all I am asking. I have gotten several calls from a Delvina Westmoreland from the Office of the President. I told her I was on vacation and would call back when I had the bills in front of me. Now I can’t get her on the phone. She just left me a message that says the reason that my bill is so high is that I make all these phone calls. Thank you Sherlock! I already know what YOU say I did, I am not a complete moron. Call me back and give me proof of usage

I called into Customer Service Center today to have my phone unlocked as I am going to Europe for 5-6 month and was put on hold for exactly 57 minutes and 14 seconds. Now where I’m from, this is NOT CUSTOMER SERVICE. I think this is Customer without service.

This company will not do as it’s customers ask when it’s billing time. I have asked repeatedly for them to stop texting me about stupid stuff, all I want is for them to text me when my bill was successfully paid! Today I was on the phone for over an hour only to get thoroughly craped off. a customer service person named Vanessa was helpful when I asked to speak to a supervisor, but there were none available so she told me one would call me. STILL WAITING A-HOLES!!!!!

Sunday 7Sep15 I was at the AT&T wireless store in Cary, NC on Walnut Street and experienced the most unprofessional customer service I’ve experience anywhere in a long time. I am not an AT&T wireless customer, but my friend is and based on this experience alone I will not consider being a customer and AT&T is lucky if my friend continues to be.

Unfortunately, I don’t have the name of the rep that met us at the door. We were there to inquire about a solution to get data and photos off an iPhone4s which has had some water damage. The rep immediately said to us in a very unprofessional and sarcastic tone “What? Did it fall into a toilet?” To that, the answer was no. The next sarcastic remark as she turned her back to us and began to walk away was “It’s done when it gets wet”. No empathy to a customer who is just seeking to get his data and years of photos, not an once of professionalism. The next remark thrown over the shoulder at us was, “It’s on the cloud”. We’ve checked it is not.

The sarcastic unprofessional message we were given “to go to Apple, we only sell phones” couldn’t have been clearer but certainly could have been provided in a much more professional way. While we understand the store doesn’t fix phones and we are certainly not the first to walk through the door in a desperate plea for help to get advice the unprofessionalism clearly showed us the customer is a burden if the purpose of their visit wasn’t to spend money.

Shame on this store for allowing an unprofessional uncaring sales person to greet your customers!

Reebecca Cole was very helpful and polite today in addressing an issue I had in not wanting to

receive any texts, emails, phone calls or other soliticitations from ATT.

While I would not give high marks to ATT as a company for their failure to address this issue despite

seemingly offering an op out choice, I give do give Rebecca Cole a 5 star rating.

THE ST.PETERS STORE SAID GOING WIRELESS WITH OUR HARDLINE WAS CHEAPER SO WE DID & THE FIRST BILL WAS HIGHER THAN BEFORE & NO ONE SEEMS TO KNOW HOW TO GO BACK TO OUR OLD HARD LINE. ALSO THE ST.PETERS STORE ADDED A NEW UNKNOWN NUMBER ON OUR BILL. WE HAD TO GO BACK TO THE STORE TO GET THIS NUMBER REMOVED WHICH WAS DONE. WE STILL HAVE A BILL ON OUR OLD HARDLINE THAT WE DON’T KNOW WHERE AT&T GOT IT. AFTER TWO DAYS & ABOUT 9 HOURS OF DIFFERENT PERSONS, IT SEEMS NO ONE CAN FIX IT. THEY EVEN TELL ME THERE IS NO SUPERVISOR TO TALK TO. WHAT COMPANY HAS NO SUPERVISOR ON DUTY? IT SEEMS THE LEFT HAND HAS NO CONTACT WITH THE RIGHT HAND. THEY GAVE US A NUMBER THAT RELATED TO OUR PROBLEM BUT WHAT GOOD DOES IT DO WHEN YOU HAVE TO REPEAT THE PROBLEM TO EACH PERSON? PLUS NO ONE EVER CALLS BACKS WHEN WE ARE TOLD A SUPERVISOR WILL CALL. THE CASE NUMBER IS 105253793. WE ARE NOW PAYING MORE WHEN WE WERE TOLD IT WOULD BE LESS. HELLO, IS ANYBODY AWAKE AT AT&T? WE LIVE IN ST.CHARLES, MISSOURI. 8/25/2015

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