How to call AT&T Customer Service - 15 Phone Numbers
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Internet and TV Service Providers

AT&T Customer Service

1-800-288-2747

How to Contact AT&T Customer Service for Support and Help

AT&T is a communications giant that is the largest provider of mobile phone service and home phone service. AT&T’s brands include Uverse, AT&T Wireless, Pre-Paid Calling Cards and GoPhone Mobile.

AT&T has consistently provided innovative, reliable, high-quality products and services and excellent customer care for more than a century. At&t’s mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. They are fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

AT&T Customer Service Contact Information

The contact phone numbers are listed for the various departments within AT&T.

AT&T Help Line: 1-800-288-2747
AT&T Wireless Support: 1-800-331-0500
Uverse Support: 1-800-288-2020
AT&T and Directv: 1-800-288-1145
AT&T and Dish: 1-866-722-7500
AT&T Internet: 1-800-288-2020
AT&T Landline: 1-800-288-2020
AT&T Español 1-800-559-0050
TTY: 1-888-341-2355
Shareholders: 1-800-351-7221
Pre-Paid Cards: 1 800 288 2020
Military: 1-800-288-2020
AT&T Small Business: 1-877-253-0009
AT&T Large Business: 1-877-253-0009
Collect or Calling Card Calls: 1-800-225-5288

AT&T Hours

24/7 – 24 Hours 7 Days a Week for most services

AT&T Address Information

AT&T Inc. is located in Dallas, Texas. For Bill payment addresses or other locations, please check your statement.

AT&T Inc.
208 South Akard Street
Dallas, Texas 75202 USA

AT&T’s Official Websites

AT&T’s’s official website is AT&T.com To get specific information for your account, log-in to ATT.com with the link above.

Email

AT&T does not publish email addresses for various departments. However, they do offer contact us pages, after you login to your account.

Social Media

AT&T is a very progressive company and they maintain several social media accounts. AT&T updates these accounts very frequently. They use social media to , offer promotions, show commercials, offer contests to highlight their brand. Also, they will handle difficult customer service issues using social media. Links to AT&T’s social media accounts are listed below.

AT&T on Facebook
AT&T on Twitter
AT&T on Pintrest
AT&T on Youtube

Hints

To reach a live person at AT&T user support, dial from your at&t mobile phone, confirm your phone number then press #1, then press 2, then press 0

Customer Reviews

AT&T’s customer service is some of the best that we have experienced. They offer customer service through a their stores, phone numbers, email and social media. They show all of their contact information on their website. However, they are hard to find.

AT&T is not perfect and they do make mistakes, along with their successes. Please review and rate your customer service experience with AT&T below.

AT&T Customer Service
1-800-288-2747 Phone Number for AT&T Customer Service Number

124 replies on “AT&T Customer Service

1-800-288-2747

Until today, I would have given a 5 but I am soooo frustrated. I spoke to a rep. at the AT&T Store in Lake Jackson, TX to get a new cell phone and about how to reduce any or all of my at&t bills (Uverse and Mobile). He offered to have my cell phone bill reduced by $40/Mo. if I signed up for Digital Life. He said Digital Life would cost me $10/Mo. so I would see a $30. reduction between the two. I am trying to keep this short. On Friday, I opened my bill from Digital Life and it was for $50.00 I called today to Digital Life to try to get this straightened out but the best they had to offer was to cut the bill to $28. for 8 months. Then, when I tried to cancel Digital Life since I only signed up on 8/19 and it wasn’t installed until 8/27 AND I was told I had 30 days by both the Rep. from the at&t store and the installer who left the boxes for me in the event I did cancel, i was told that AT&T’s policy changed on 8/14 to 14 days. Why is this my fault no one at AT&T except the people at Digital Life new about the change from 30 day to 14 day cancellation policy. AT&T is a communications company isn’t it? Not very good at it within the organization apparently. Then, I just got the bill in at 5:30PM on the 13th day which happened to be a Friday. They then told me I would have to pay $650 (?) as a cancellation fee if i cancelled. ALSO, I just reviewed my cell phone bill from AT&T and it looks like many of the services (Texting, DATAPro for 3G) were dropped. I never authorized this. Is that how the bill was reduced? I never spoke to anyone to cut my service in order to reduce my bill. It looks as that is all the salesman did. I have been an AT&T customer for too long for me to remember. I have been paying $300. per mo. but after today, that is all it is taking. I have promoted AT&T to family and friends but now I am seriously considering dumping ALL AT&T services. he canned speeches both women Indian women I spoke with I didn’t care about. All I was calling for was the price which was not what I was told. Then, I was basically told I couldn’t cancel without a HUGE penalty because the policy had changed. No one informed me of that. So now it looks like rather than reducing my bills, I am supposed to pay MORE. I don’t think so. There are too many other internet/phone/TV & mobile company’s out there for me to be able to lower my bills with.

worst customer service ever! THEY CHARGED MY ACCOUNT 4 TIMES FOR A PAYMENT, RESULTING IN A OVERDRAFT FEE, BECAUSE A CHEK BOUNCED WHILE AT&T HAD MONEY PENDIND IN MY ACCT. NO ONE IN CUSTOMER SERVICE WAS WILLING TO HELP ME.. I AM CANCELING MY ACCOUNT AS A RESULT

ATT web and tv service what a joke — I had att for years and then moved — well it would take them a month to hook up my new service — yes called them ahead of time about the move -yes it would easy no problems and had a schedule date for installation —

NEVER EVER use ATT

AT and T has the worse customer service I have ever delt with…..I had wireless internet with them last week they told me modem quit working it was only a yr old .. she said we will send you a new modem and bill you 100.00 dollars I said no I wasn’t going to pay 100 for a modem.. I went to work and mention this to a few people they all had same problem there modem quit just at a yr old..one of my friends at work had bought a AT and T modem for 100 just like mine but had hardly used it…so she said I could have it…when I got home I hooked it up and it worked fine..i called AT and T and told them… they said again they would send me a new one at cost of 100 I said no again…they said I couldn’t use the modem my friend gave me even though it worked and was same modem as mine… so I asked talk to a supervisor and was put off on them putting one on the phone…but finally they did he told me same thing and I said no again I was not going to pay 100 for another modem …later that evening i got a voice message from AT and T stating they placed a order for a modem for me and it would be charged on my next bill …so i called them again the next morning.. talked to a man told him i didn’t order a modem..he said so you telling me to cancel it i said yes i told him i never ordered it …well he didn’t cancel it they sent it anyway …so i called them this morning to disconnect my service of course i got a run around with that also…the ups man showed up this afternoon with a modem i didn’t order i told him send it back and he did. .he told me he had problems with AT and T customer service also.. so by tomorrow morning they better have my service off …i wont tolerate a company that does as they please send me items i didn’t ok for them to charge me what is wrong with A T and T No means No

AT & T is definitely NOT a service oriented company who cares about their customers. Just try to ask for any remedy to correctly adjust your bill. Very adamantly, you are told “WE DO NOT OFFER REFUNDS”. Period, plain and simple.

They are always posting your bills EARLY in hopes that you and so many other customers will pay that bill EARLY.

All company’s make a ton of interest money by you paying your bills EARLY.

SO…. just don’t pay AT & T EARLY!! Pay your AT & T bill on the date that it is due. Do you realize just how much interest you are putting in their pockets?? DON’T!!

PAY YOUR BILL ON THE DUE DATE AND NOT $ E A R L Y $

The robot that answers is incredibly non-functional and repetitive. it wastes too much of my time then sends me to either the wrong department or the right one, where i have to repeat everything again. it is unfortunate that ma bell rakes in so much $$ and can’t make customer service – a service.

Unfortunately for the reps, by the time tin man switches the call over, we the customer (revenue producer) are already ticked off by the stupid questions and inane slogans we are forced to listen to. “don’t text and drive” which not only is said by tin man but then the poor rep is also forced to repeat it, is an insult to any thinking adult. Stop it. When I call i just want to address the reason i am calling, not anything else.

Although company policies and actions are below quality expected for such a time honored company, I must give praise to the reps who are professional and really do try too help. THEY get my 4 stars…. not the administration.

my wife & i are so disapointed in at&t our phones are eaght mounths old windows phones hers crashed mine has quit 2 times, at&t service is the worst they tell u one thing and do outher not happy. in okla,

poor service 5 calls in 3 day’s still the problem is not fixed,What do I have to do to get someone

whom would know what to do????

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