How to Contact CNA LTC Customer Service
Phone Number: 1-877-777-9072
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2 Responses
No customer service!!!! Placed a claim for our 85 year old Uncle who needs some help 3 days a week (he’s been paying them for 20 years) got the run around, they finally called back on my voice mail, I called them only to be told they had high volume on Mondays and Tuesdays so, to call towards the end of the week. Well, I have a business to run so, didn’t get back to them and they called on my voice mail again today (10/17/14) and I returned the call only to be told they closed the claim!!!! Reason: they only make 2 freaking calls and if no response, close the claim!!!!!!!! Long story short, I asked to speak with a Supervisor only to be put on hold for 30 minutes and I finally left a message…an hour later (now) and still haven’t heard from them. Stay as far away from this
LTC company as possible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
extremely poor customer service, deceptive advice from phone contact, can’t reach anyone refuses to process claims in spite of the plain terms of the contract