AT&T Wireless Customer Service

AT&T Wireless Customer Service Contact Phone Number for Support and Help.

AT&T Wireless is one of the largest U.S. mobile carriers. They offer 4G service and the latest smart phones like the Apple iPhone and Samsung Galaxy S Series.

AT&T wireless offers phone and data plans that allow you unlimited data on the internet. You can surf the web, use apps or watch live tv. 

More AT&T Wireless Phone Numbers and Information:

Customer Service: 1-800-331-0500

From Mobile: 611

International Support: 1-314-925-6925

TTY: 1-866-241-6567

Voice: 1-866-241-6568

Pre-Paid Customer Service: 1-800-901-9878

Pre-Paid International Support: 1-408-962-1025

AT&T Wireless Website for more help


AT&T Wireless Customer Service
Phone Number for AT&T Wireless

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12 Replies to “AT&T Wireless Customer Service”

  1. I keep getting this text AT&T Free Msg: You used all the 1GB of shared data added to your account. For $15, we added another 1GB of data to use through 11/06/2018. Flying through your data? Try using Wi-Fi. Get more usage tips at att.com/manageusage, or compare plans at att.com/changemydata

    1. update, spoke with customer service and they upgraded me to unlimited and gave me credit for overages. 5 Stars here!

  2. I just returned from a trip to Japan where I traveled to Tokyo, Kanazawa, Kyoto, Osaka, and several rural and mountain towns. I consistently had 4-5 strength of signal dots on my iphone in every part of the cities and even the trains and most remote areas. Yet in Chicago I’m lucky to get two dots no matter where I am! This is unacceptable in an age where we rely on our phones for data as much as for voice communication. If they can provide a good, strong signal why can’t AT&T?

  3. Holding now for 4 minutes to speak with customer service for AT&T, according to their recording. Just got off a Cox Communication call that cut me off twice, kept me holding over 25 minutes, and I had to speak with 4 different persons. Looks like Cox and AT&T are in a race to the bottom!!

  4. Please tell your store managers to leave their cell phones in the back, constant interruption from e-mails and texts is very rude to a customer. He said he has to have the phone with him when his boss calls. Rude and poor service, will not go back. Verizon wins.

  5. This is the worst wireless company for customer service. We were told that our contract was up and we would be able to select another provider. We needed to this since moving to another state the reception was poor, at best. After transferring to another wireless company, we are being billed for terminating the contract. We called, spoke to rep and he said that he saw the error on his computer but was unable to correct it from his computer. He then transfers us to another service rep. She becomes combative and there is absolutely no way she will resend this. We asked to speak to her supervisor, however, the supervisor was too busy to speak to us. After receiving a “call back, the supervisor gets mean and says that she will have to speak to the rep that was nice to us and tell them how to conduct business. I will dot do business with AT&T and discourage anyone that asks.

  6. We live in an area where AT&T is the only service available. This last month the service has been lousy to non-existent. We have been told by other customers that their service is just as bad or worse. I understand that AT&T has supposedly been working on their tower to “make service better”, but understand that they are finished and the service is far worse. We are involved in a volunteer Ambulance and this kind of service has become a threat to our service and the public that depends on us. Calling customer service has been difficult. The service representatives barely speak English and the last one hung up on me before I could fully complete my request.

    PLEASE help us!

  7. I think AT&T is ripping people off by applying $10 to your bill without your consent…I will be writing to the Better Business Bureau about this Matter

  8. To day nooooooo stars for u phill and Melissa and the other rude ass lady I have been with atnt for about 5 years and each and every single time they treated me like no company has ever I was amazed how wonderful and professional they were to day I called internet not workin so I call phill said turn off phone turn on I ll call u in five min…… An hour later I call I get a very intrusive women so I say my bill is due tomarrow my net is toooooooo slow I figure sence for two year s I paid 60 bucks just for talk and text… That they would just let me get hight speed one more day then she acked what do u use your bet forrrrrr I said welllllll many different things including adult videos I felt sence it in frount of her that’s what’s she getting at then after ten more min saying the same thing three different times in three differentd way tells me no then I call about the two call previous and the women says to me well u didn’t have to say what you were watching u should have just streaming vidoes FIRTS of allllllllllll who the hellll….you think u are then she prose edges to say the same shpilllll of bull s *** I stop her mid sentence saying I know r u goting to fix my net for one more day she said no !!!!!!!

  9. How in the world do you get in contact with a person!!!!!! I have questions and need answers! If the service is as bad as bad as your web site I will be looking into another carrier.

  10. AT&T has the worst customer service ever! After being with them 10 years my service was either hacked or disrupted when another customer upgraded their device, and my sim card was deactivated by mistake. AT&T just did a fraud ticket but never bothered to find out what really happened. After being without service for a week, and being repeatedly told that I would have to go to an AT&T store in person to get another sim card (I live in a small town, store is 2 hours away), and spending 5 to 6 hours on the phone trying to get my service back on, I gave up. I would not recommend AT&T to anyone!

    I also sent a letter of complaint, getting no response. The customer service rep who gave me the address probably gave me the wrong address. I was probably lied to by 5 reps over the course of that week. Then when I tried to cancel, they kept transferring me around so they could talk me into staying. That last time they put me on hold, I hung up. Then when I was at the store for the new company where I switched my service and was trying to get my account number from AT&T so I could import my number, the rep wanted to know why I wanted the account number, I told her, none of your business! How ludicrous!

    Don’t go with AT&T, the service is the worst ever!

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