What are’s customer service hours? 

They are Mon. – Sat. from 9 am to 6 pm – GMT + 08:00

Does have an email address for customer service?

Yes email them at this email address:

Can I get online customer service with Banggood?

No but you can call or email them or use their contact page.

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12 Replies to “”

  1. Aoa very very bad delivery system my iam waiting the dlivry my track number SE166111509SE PLEASE CHECK WHERE

  2. How can you do a transaction when it says order denied? then you got some number not in the u.s.a. obviously that is irrelevant and impossible to call to dispute. you are crooks. If you have a brain and don’t want to get scammed stay away from them and never give your info especially your credit card to these jerks.

  3. Your customer service sucks your shipping method is to slow use don’t offer faster shipping use are going to lose lots of customers because you need to change your shipping status it sucks sorry to tell you that you loss a customer!!!!! Amazon put you guys to shame on their shipping status

  4. why is it so difficult to get in touch with customer service you are asked to input all kinds of info and it does not get a response I purchased a watch and the date is not incrementing

  5. The phone number is not in service . Have sent numerous e mails no response. Just want to exchange for different size. What a pain in the asss

  6. Tried contacting to return items. Did on line chat to no avail.. Sent emails no avail. Trying to return anything to them is like trying to milk a bull. It’s all bull with no results. Will never do business with them again.

  7. Order No. 14839062

    Ordered magnets and the package received was empty except for white packing material. No magnets shipped.

  8. Recieved two items order # 14736311 and order # 14731312 without instructions. Previous request for assistance, go to your web page and view product detail did not work. Please advise.

  9. I ordered two items want to return one but cannot get correct address or phone number to return item I do not like this site and do not recommend it

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