Bed, Bath & Beyond


Customer Service Contact Information For Bed, Bath & Beyond

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7 Replies to “Bed, Bath & Beyond”

  1. I went to your store #116 in Humble, Texas just before Christmas. Ellen in your china department helped me find something for my son and his wife. She was gracious and knowledgeable and went out of here way to locate what I needed. She was so pleasant that I felt right at home.

    it is hard to find service oriented people today, this lady is a jewel. Don’t let her go!

  2. I just got home from a trip to my local BBB. I have shopped there for many years. I write checks there and have used my VISA. This time i had a large purchase that came to $704.00. It’s the holidays for God’s sake! My check was denied. I showed the cashier my balance (7100.00!) and asked to speak with the TELECHEK people. The poor cashier was so sweet and was so apologetic as I was so embarassed. I had to put my purchase on my VISA because the telechek person said that I had “not written a check that large at their store”. That’s crap!

    I don’t think I’ll go back to BBB, even with their crappy little 20% coupons, they must raise everything in the store by 20% beecause there is not free lunch!!

  3. I have been a long time loyal customer of BBB in the Western NY area but was surprisingly disappointed when on 11/15/2013 I tried to return for exchange a candle glass that is cracked at the rim but the store (#1059) manager refused to accept it saying that I should have opened the box before I bought it. I argued that I bought the merchandise in good faith and that I never had to open a sealed box in the store before buying it. Was I wrong in returning the defective merchandise for exchange or was the store manager overbearing and doesn’t care about keeping loyal customers? Your email response will be most appreciated.

  4. MAJOR PROPS~BED BATH & BEYOND IS AS GOOD AS THEIR WORD! Purchased our Nutri bullet 12/12 and it has been leaking and acting up, took it back as per their “no questions refund/exchange” policy-had the original box & receipt-and they just handed over a new one after a glance at the reciept! Had been reading horror stories from people who ordered online through TV -who when trying to return the product, met with resistance and nightmare experiences! I am a now going to be new customer of BB&B! — feeling happy.

  5. I was shopping at your store and when I checked out I wrote a check for the purchase amount $194.00 approx. I gave my telephone number and offered my drivers License. The check was declined. I put the charges on my credit card and immediately went to my bank to see what was wrong with my account. There was not a problem, in fact, I have several thousand dollars in that acct. I called the check approval place that the store mgr gave me and they said it was because this was the first check from me.

    How does a person get to be a 2nd time check writer at your stores? I was embarrased and held up the line behind me. I think you need to do something differently with your check approval.

    I don’t know if I will shop at Bed Bath and Beyond again.

  6. My wife bought some items at your Winchester, Va store today and when checking out, the manager yelled at the cashier. My wife spoke to the manager and told him she did not appreciate the embarrasing moment for the cashier.

  7. I am hosting an orientation for students that come from overseas Can you please send me coupons so that i can distibute them in there bags I tell them where to shop for thre college needs.

    Thank you.

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