Brookstone Inc.


Brookstone is a nationwide specialty retailer offering an assortment of consumer products that are functional in purpose, distinctive in quality and design and not widely available from other retailers. Brookstone first introduced itself to the world in a small classified ad selling “hard-to-find tools” in Popular Mechanics.

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27 Replies to “Brookstone Inc.”

  1. I had a iPad Bluetooth Keyboard Pro. The keyboard died after 6 months. I phoned the customer support number on the box and in the user manual (1-800-846-3000). The phone was answered by a friendly person in about 30 seconds. He was able to use the information from my original receipt and sent me a new item at no charge. All I have to do is send the broken one back after the new one arrives. There was no charge. The process took about 10 minutes. I am very satisfied.

    I buy product from Brookstone all the time and quality is always excellent from their luggage to audio products to iPad and iPhone stuff. I am surprised this keyboard quit working so soon but I used to fix electronics and understand how that can happen.

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