Canon USA

1-800-828-4040

Canon started out as a company with a handful of employees and a burning passion. That company soon became a world-renowned camera maker and is now a global multimedia corporation.

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46 Replies to “Canon USA”

  1. Good day, I have a Canon PIXMA MP 500. It has recently given me an error code of 6500. There is nothing in the manual regarding this code. I have unplugged the system, hit reset, nothing seems to work. Can you tell me what to do to fix this issue?

    Thank you. Kirby Cass

  2. cannon printer mx432

    no manuel with printer, haven’t been able to contact cannon for instructions. wi-fi doesn’t connect, cd gives wrong instructions, cannon website to resolve issue refers me back to cd, a loop to nowhere. I miss my Kodak, only 5 minutes to connect.

  3. I have a Cannon MP250 Printer and evertime that I put a new ink cartridge in it, one or the other ink cartridge does not work. When I am printing in color, I get a faded color and my computer shows the ink cartridge full. The just bought the ink cartridge and it cost me $29.99, the cartridges for this printer are not cheap and they don’t last long at all. The black ink cartridge started showing empty the third day that I had it

  4. Hello

    My name is Jean L Eugene, i used to work for canon Haiti. I,m living in USA now .My goal is to work in in canon usa. Please help me training in canon usa and work in canon usa. thank you.

  5. I had a similar problem with my Power Shot A1100IS camera.

    It turned out that my memory card (4G)had too many photo files for the CAMERA to download directly to the desktop computer. A Cannon Rep. suggested that I get a memory card reader for my computer that plugs into the USB slot and can read any size memory card. It worked fine!

  6. I am sending in my new canon 5D Mark III for the 3rd time since buying it a few months ago. Canon can find nothing wrong with the camera and continues to send it back to me. I have sent raw files of the problem and Canon still denies there is a problem. Set on manual with lighting conditions constant the camera will give 2 different exposures of the same scene. Even with the files at proof their engineers claim it meets specs and cannot fix the problem. As a professional I have asked Canon to replace the camera and give me what I paid for. They have asked me to send in a 3rd time but I ask why since I sent them the files of exactly what the problem is. Do not buy a Canon product. They do not stand behind their product. As a professional one would think they would want me to have a working camera for the $4000 I have spent. I have also had to always call them back as customer relation person has never returned my calls. Shame on you Canon.

  7. I have a cannon power shotELPH 500HS used it 3 times,turned it on today have three quarters black screen,what could be problem,,well taken care of stored in hard case.

    Mavis

  8. i have a canon mx360 printer. recently i had may hard drive replaced on my toshiba laptop and now my printer will not connect. what do i do?

  9. i have canon power shot SX40 HS camera. when i download to computer(Desktop)its not reading.when i put same card in my laptop it will read. i tried other SD card from other camera to desktop computer it will read.can you please advise me ASAP?

    thanks,

    mathew.

  10. I have a Canon MP830, when I turn it on I get a message that says 6A00 ERROR CODE. I have tryed everything I was instructed to do but nothing works. What can I do?

  11. After searching the web for the last two days looking for some Canon Customer Service, I decided it doesn’t exist. So, I have decided not to buy a new Canon Digital camera to replace my formerly reliable Canon.

  12. I HAVE A CANON MX870 PIXMA SERIES PRINTER AND I KEEP GETTING THE MESSAGE:

    A COMMUNICATION ERROR HAS OCCURRED. IT SHOWS THE THE PRINTER HAS BEEN PAUSED. I TRIED TO CLICK THE PAUSED BUTTON

    BUT WHEN I TRY TO PRINT AGAIN I GET THE SAME ABOVE ERROR MESSAGE. HOW DO I SOLVE THIS PROBLEM.

    Martin Cobbinah

  13. Yesterday I called Cannon Tech support and I was delivered by them to Albion Tech Support. Albion did not fix my printer but suggested I take it to any printer repairman. Albion then asked to remotely enter my computer. Upon entering they declared that my computer was in critical condition and needed them to clean it up for from $80 to $229 RIGHT AWAY. This was an emergency!!! HOW DARE YOU, CANNON, TO DELIVE ME TO THIS VULTUROUS “TECH SUPPORT TEAM.” I AM VERY VERY DISSAPOINTED.

  14. my canon eos rebel xsi has stop taking pictures. everything else on the camera works fine the flash will pop up and flash but it will not take a picture. it keeps saying it is busy what should i do?

  15. I have Canon Image Runner 2525 which has just shown me error message as i am about to copy something. The error code is E000002

  16. I bought a canon vixia hfr200. the cam itself works good; but the software with it is horrible! and I do mean H O R R I B L E ! ! ! Its not user friendly at all. it is just a waste of time to try and use for videos; there are a lot of features; but trying to use them sucks! I calle canon to see if there is anyone that can help me: I am on hold for 12 minutes now. Bet the tech ran out the front door when he heard a customer was calling for help with this beauty…….

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