Craigslist Customer Service

1-800-664-0633

Craigslist The premier classified and forum site on the internet. Over 500 cities and 50 countries. Craigs List Customer service is online only.

Craigslist Corporate Office Headquarters HQ Address
1381 9th Ave.
San Francisco, CA 94122
Corporate Phone Number: 1-415-566-6394
Fax Number: 1-415-504-6394
Email Address: info@craigslist.org

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740 Replies to “Craigslist Customer Service”

  1. I am with an advertising and marketing firm in the D/FW metroplex , one of the services that we had done was Craiglist postings I myself had over 70 accounts in the D/FW metroplex alone that I serviced not to mention all over Texas. These clients payed various amounts for my service and the cost was “FAIR” but now with the change that has taken place with the new cost that was set in place 98% of my clients have left , because now with a none profit margin I still would produce “LESS” at “MORE” of a “COST” to my clients. Guy’s these people are going to other avenues (BACKPAGE),I wish someone from your office would contact me I could produce over 200 new accounts for you guy’s , I bring to the table over 25 years of Auto industry and Marketing experience .Look these guys are going to find other opitions they have too ( no sales ,no money)I truly believe that I could make this work for everyone , guy’s I know them “ALL” some of the biggest auto groups in America I know them first hand .Please contact me let’s talk thanks.

  2. I don’t know why but the last ten posts I entered were flagged by the staff and I can see nothing that broke their stupid rules. In fact, I tried posting and had them be flagged within two minutes of my hitting the button that I accepted their terms and conditions. Two minutes! It never made it to the Board so it had to be zapped by the staff. And, each posting was a different topic!!! I even modified two and changed the title and they got zapped. I think the staff there is biased and if they don’t like the post the flag it. I also think they have put an auto flag on my email so anything I send will be zapped. I intend to go to two friends houses and post using their email address….let us see if the exact same wording gets through this time. If so, I intend to make as big a public stink about this CL group as I can…

  3. I MISTAKENLY MADE ERRORS OF JUDGEMENT ON MY ACCOUNT# OF POSTINGS TO MY ACCOUNT.I BELIEVE CRAIGSLIST BANDED ME IS THERE ANY WAY OF GETTING BACK IN CRAIGSLIST IN THE GOOD GRACES OF CRAIGSLIST ADVERTIZING IS GREAT ON CRAIGLIST.i apologize for my error thank you james gamelin

  4. For those of you concerned with your CL ads getting flagged/deleted you’re not alone. Their flagging system is quite a failure only aiding the spammers that it is set out to prevent. How so? Well there are software programs out there which allow them to flag down other items in a matter of seconds by sending a multitude of flags from many unique IP addresses thus having a perfectly fine ad removed. This same software works to keep their ads safe by flagging the “best of craigslist” flag over and over again as well. CL is completely unconcerned with any of this. Their Terms of Use state: “To the extent permitted by law, (1) we make no promise as to CL, its completeness, accuracy, availability, timeliness, propriety, security or reliability; (2) your access and use are at your own risk, and CL is provided “AS IS” and “AS AVAILABLE”” The only time they will respond to a request is if it is court ordered so don’t even try. And most definitely don’t try posting something on their flag help forum. That’s asking for even more trouble. No one from the CL staff responds to those posts, only trolls and others who will flag your posts to no end. If you have a phone number in your listings they can search for the number and flag every single listing for no good reason other than they don’t like the word “the”. The best ways around this are: post an ad at an odd, not-so-prime time like 2am (I still have ads get flagged despite this sometimes); re-word your ad (title and body); post an ad and then delete it right away, wait just under 48 hours and hit “undelete” (this makes it so it’s not at the top of the list ready for the flagging vultures). One other thing is that the more you are flagged and deleted, the less flags it takes to get you deleted. I hope this has been useful. Keep trying your ad(s) with these different suggestions and they should eventually stick. Hopefully one day CL decides to fix it all by simply putting Captcha on their flags.

  5. The Raleigh Boyz developed a system that fools the CL flag counter. It is more than a software program that sends 1000s of flags in seconds confusing the CL flagger into removing post. Last year the boyz remove 1000s of post in the raleigh personals in minutes.

  6. For at least 3 months, every time I go to CL to post something for sale or free, I’m told my password is incorrect. So, I click the link to change it, then change it and for that session, I’m fine. But the next time I want to use CL, the very same thing happens. I know now that each time I use CL, I’ll have to go thru this same crap. Prior to this starting, I never had any problems. And since it’s IMPOSSIBLE to reach a human being, I don’t have a clue what to do.

  7. CL staff please help every time I post in craigslist it get flagged. I put my car on sale in craigslist and waited 48 hours and once I renew my post it get flagged.

    Can CL staff please look and find out Why post flagged?

  8. I REALIZE “YOU GET WHAT YOU PAY FOR”, HOWEVER, HAVING SAID THIS — CRAIGSLIST “IS IN THE BUSINESS” OF OFFERING FREE POSTING/SELLING SERVICES, AND THEREFOR, SHOULD, AND MUST ACCORDING TO LAW, PROVIDE SUPPORT, AND RESOLUTION FOR ANY PROBLEMS ARISING FROM THEIR SERVICES. WHILE YOU/THEY DO PROVIDE “WRITTEN”, BUT, IN MANY CIRCUMSTANCES UNHELPFUL “HINTS” FOR PROBLEM RESOLUTION, IN SOME INSTANCES WEB PAGE “SUPPORT” — CAN NOT RESOLVE ALL PROBLEMS, AND, DIRECT PERSON TO PERSON TELEPHONE COMMUNICATIONS ARE NECESSARY. I HAVE BEEN TRYING FOR MONTHS AND MONTHS TO HAVE SOME “ISSUES/PROBLEMS” RESOLVED, TO NO AVAIL.I HAVE “TRIED” TO CONTACT CRAIGSLIST VIA E MAIL, AND BY TELEPHONE COMMUNICATION — AND, HAVE ONLY RECEIVED “COOKIE CUTTER HINTS” ON HOW TO RECTIFY THE PROBLEM – TO NO AVAIL – AND – TELEPHONE CONTACT IS “NON-EXISTENT”. THIS IS “NO WAY TO RUN A BUSINESS”, WHETHER A “FREE SERVICE”, OR NOT — AND SHOWS, IN WHAT DIRECTION CUSTOMER SERVICE IN THIS COUNTRY IS “HEADED”. CRAIGSLIST —- PLEASE CALL ME !!!!!!!!, I AM HAVING PROBLEMS, THAT CAN’T/HAVEN’T BEEN RESOLVED BY YOUR WEB PAGE WRITTEN “HINTS”. ON ANOTHER NOTE – PERMITTING OTHERS TO “FLAG”, AND/OR DELETE OTHER PEOPLES ADVERTISEMENTS, SETS AN OPPORTUNITY FOR THOSE PERSONS DOING THE FLAGGING/DELETING TO SET-UP A MONOPOLY FOR THEIR ITEMS FOR SALE.

  9. I have to flag this person post every day she is a former landlord who keeps posting false rude things about me using my first and last name defamation of character.

  10. Dear Sirs or Maams, I have an issue and I need it resolved immediately. I have had a craigslist account for a long long time. However, evidentally did not realize that I was doing anything wrong when I went onto my account and asked for someone to help me put a tarp over my roof so it would not leak. I am a widow and my entire roof blew off in a tornado in June of this year. I got a stern email saying I was automatically blocked because I was a hiring company or something. It said VALIDATE your account…..so I went onto craigslist Abilene Texas and opened my account. I also attempted to contact you’all via email; and today via phone contact….which I found just ain’t gonna happen. I received another infuriating email from you all today as follows:

    Due to your last actions on your user account, we decided to put your account on hold until you validate it by phone.

    It is expressly prohibited for any third party to post content to craigslist on behalf of another. Users must post content only on their own behalf, and may not permit, enable, induce or encourage any third party to post content for them.

    Click on the link bellow and enter your Phone to get craigslist account verified:

    Validate your user account (“PVA”)!

    The purchase and sale of accounts, including but not limited to PVAs, is expressly prohibited.

    Very important: You may post to one category and in one city, no more than once every 48 hours. A user must create his/her account or PVA personally and manually and may not create accounts or PVAs by any automated means. Without limitation, this includes the obligation that the user personally and manually solves any CAPTCHA challenge in the account creation process. Further, a user must create any PVA using his/her own valid telephone number. The creation of a PVA using a telephone number that is not the user’s own, a telephonic forwarding service or system, or a temporary/disposable telephone number or service is expressly prohibited. The circumvention of any technological restriction or security measure in the account creation or PVA creation process is also expressly prohibited.

    Disallowed numbers:

    Some phone numbers are not usable for phone verification, including the following:

    • phone numbers from outside the U.S. or Canada

    • pre-paid mobile numbers

    • toll-free numbers (area codes 800, 877)

    • some Voice over IP (VOIP) phone numbers (including Cricket, MetroPCS)

    So what the heck do you want me to do???????????? And what the heck is PVA??????? I immediately cancelled that ad and will not go onto your website anymore unless it to give something away or sale a couch!!! I want you emails to STOP!!!! They are making me upset.

  11. I can not reset my password and for that reson I can not access my account need to contact craigslist to fix this issue but can not get any responce

  12. You have NOTHING but “NEGIVAGE COMMENTS” from you IT customer service.

    #1 I have contacted you for the last two days about two ads that I placed in your service. I have ID#4201897219 – car/trucks/by owner/charlotte/ Porsche 928S

    #2 I have listed a 1982 – Live Aboard Island Trader Motorsailer. Boats: ID# 4201893894

    boats/by owner/Miami.

    Can Not find them in the search list provided. These where listed and revised on 11-19-13 and 11-20-13.

    I can not find my ads: Car/charlotte/Porsche or boat/miami/island trader.

    Is there a “Human Person” in your USA/San Francisco office that can help me locate my ad for people to see and buy my product. I keep receiving your usual Q&A. email. And I have “View” and refreshed/reloaded and still I can not find my ads……..

  13. I have a posting that someone is flagging under the “Barter” section. I am offering a 1949 Coke Cooler for sale or trade and have advised that I would take firearms in trade. Is this being flagged by craigslist or an individual. I see adds all the time advising trade for firearms and they aren’t flagged? Can you advise if CL is flagging or an individual ? Thanks

  14. What a bunch of balony. There never was a flag bot. Just a loser named chump that spends hours a day emailing people, begging them, to flag posts. Find out more by googling these three words “Raleigh Boyz hoax”

  15. I’m shocked, I posted a legitimate ad for an apartment for rent and was flagged, I have no idea why

    Unfortunately, I tried emailing craigslist, but keep receiving an automated response.

    This is very frustrating

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