Craigslist Customer Service

1-800-664-0633

Craigslist The premier classified and forum site on the internet. Over 500 cities and 50 countries. Craigs List Customer service is online only.

Craigslist Corporate Office Headquarters HQ Address
1381 9th Ave.
San Francisco, CA 94122
Corporate Phone Number: 1-415-566-6394
Fax Number: 1-415-504-6394
Email Address: info@craigslist.org

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740 Replies to “Craigslist Customer Service”

  1. ANY ADVICE:

    I saw that there is a $5.00 charge for all postings. Question: Will my credit card information will be kept confidential? Will I get charged every time that I want to REPOST my ad.

    Please respond thank you.

    1. ZERO CUSTOMER SERVICE……..SHOULD FILE CLASS ACTION LAW SUIT AGAINST THIS MONOPOLIZER OF INTERNET ONLINE TRAFFIC….THAT PULL ADS AND BLOCK PEOPLE FOR NO REASON……

  2. When I try to get on Craigslist there is a message that says this IP address has been blocked. This shows up on two computers and my phone. I have an account and items for sale and can’t do anything. Please help me to clear this block.

    1. I have the same exact problem and I cant seems to get any help from craigslist support group. Everyday I get the same message that This IP is address has been blocked and I can’t log into my account.

  3. how do I stop a person from harassing me who is including

    my name, phone numbers, and street address on a phony post

    offering an new iPhone at a very low price in order to get people to call me all day long. craigslist has already deleted hi posts twice

    after I filled out your online forms on sunday ,yesterday and today.

    But he just keeps posting new ones with my personal information.

    the current active post is:6503771961. He wont stop doing this.

  4. WHAT’S THE PURPOSE OF THIS WEBSITE IF NO ONE IS EVER GONNA FOLLOW UP ON ANY OF ITS USER’S COMMENTS & OFFER ANY PROFESSIONALLY-RELIABLE SOLUTIONS TO RESPECTIVE INDIVIDUAL POSTS/QUERIES???

    TIME TO QUIT THIS WEBSITE & FORM ANOTHER “(COMPETITIVE) CERTAINLY, MORE USER-FRIENDLY!!!

    C’MMON, US ALL-LET’S STOP COmplaining’ & TAKE REAL ACTION TO MAKE THIS REALITY HAPPEN!!!

    I’VE POSTED SOMETHING IN THE WRONG CATEGORY-THEN (WHEN REALIZING IT) HAVE DELETED IT BUT WHEN WANTING TO REPOST IT, IT WOULD NOT ALLOW BE (IT’D BLOCK ME!)…THIS IS INSANELY RIDICULOUS!!!!! AND, NONE OF CL’s “HELP” PAGES HAS OFFERED ANY REAL HELP/SOLUTION!!!

  5. My ex boyfriend of 19 years just posted my picture and telephone number to your women looking for men sight with my picture and telephone number on it needless to say my telephone has been ringing off the hook since 10:00 last night. I am 52 years old and not computer savy at all and I am trying to get this add off of Craigs list. I file a complaint and you respond with more computer links and b.s. that I do not understand and then I call your corporate office and you say on a recording I might add if you want to file a complaint or harrassment charges go to this sight. I need to speak with a HUMAN in this matter!!!!! If I understood what to do don’t you think I would of done it. All I want are these phone calls to stop and the posting taken off. Maybe that is why so many people are out of jobs because everyone uses recordings to block your calls. By the way what do your Corporate people do all day!

  6. I am so tire of being deleted. My ads are not bad but why no matter what I write I am deleted. Please tell me why? Please tell me what I can do to stop this.

    Thank you, Rosalinda

  7. There has been some jerk posting hundreds of ads on the services moving and labor section of craigslist. They have been doing this for months. There is nowhere for other honest hardworking people to post because he takes uo the whole page with his moving, bull___. Hey craigslist whats up does he own the site. This is the spammer of the century. Phone number is (971)839-3705. Hope whoever sees this shuts him down. We all follow the rules but not him.

  8. I WILL SUE CRAIGSLIST FOR A THE FLAGGING ME OFF I’M POSTING TO TELL OF SCAMMER AND RIP OFF AND OVER POSTING THEY SAID I TAKE IT GO SCREW UR SELF I WILL SEE CRAIGSLIST SOON IN COURT

  9. If Craigslist doesn’t care about resolving these ad-flagging issues, I say we resolve them ourselves and go elsewhere with our posts. The legal system is obviously going to shut them down anyway for illegal practices like allowing naked posts of minors. I have had every single post flagged by someone and removed in the last week or so (which is such an unprofessional way to set up a system). They do that so they don’t have to care and take the time to make it really nice and professional. The worst part is that I post educational ads that are so valuable and totally non-profit. It makes me feel good to help people out and it feels great to get helped out. Only Craigslist reps should have the atthority to flag ads and get them deleted (common sence !!!!!!!!!!!!!!!!!!). Otherwise, I could start a business and flag all of my competiters ads and end up with monopoly advertising. I hate to say it but, whoever devised the system for Craigslist was mentally ill.

  10. My name is Courtney, and I work as the Administrative Assistant for Xplosive NRG Solutions in Fresno, CA and have another office in Bakersfield, CA where our office originated. We just opened our company a few weeks ago (in Fresno), and are looking to fully staff our company with energy representatives. I have been posting job ads only in customer service and sales sections (as this is a customer service registration representative position), since Tuesday, January 28, 2014. I’ve continued to try to post our job ads, as they continue to be deleted. Again, I can not stress this enough, WE NEED TO STAFF OUR COMPANY!! Out of 61 ads, that I have posted, 35 of them (if not more), have been deleted/flagged!!?? Why?? We have an office location, office number, Office manager and a few current employees who will vouch that we are a legitimate company! We are in the process of enrolling with the Better Business Bureau. I have tried different emails, different subjects, different ads… even different cities (because we work in the ENTIRE SOCAL area, saving PG&E customers, on their gas bill, we are an independant contractor who works with Vista Energy.) Please contact me ASAP via email, or by phone, as we need this matter figured out NOW! my email address is:

  11. I AM BEYOND MYSELF WITH NOT ONLY WORRY BUT FEAR OF A MAN THAT FLAGS OUR ADS AND TAKES OUR PHOTOS FOR THINGS OUR PHONE NUMBER AND PHONY PRICE FOR ALL. WE GET ALL KINDS OF CALLS FROM ALL KINDS OF PEOPLE ABOUT THIS AD. WE BELIEVE IT IS THE SAME PERSON THAT HAS FLAGGED OUR ADS ALL ALONG, BECAUSE HIS MESSAGES CLEARLY LEAD US TO THINK THAT. WE HAD CALLED THE POLICE ABOUT HIM WHEN THERE WAS A THREAT MADE. I CAN’T DEAL WITH THIS WHEN CRAIGSLIST DOES NOT HAVE A PHONE NUMBER TO REACH ANYONE IN PERSON. IF WE CALLED THE POLICE EVERY TIME THIS GUY DID ANYTHING WE’D BE INTERUPTING THE POLICE ALL THE TIME. WE’RE ABOUT READY TO NOT USE CRAIGSLIST FOR ANY THING WE SELL. WHEN OUR SAFETY CAN BE IN JEOPORDY. THIS MAN IS A FREAK, HE IS A SCAREY PERSON AND IF ANYTHING HAPPENS TO US WILL ANYONE CARE, NOT CRAIGSLIST.

  12. I would like to know how to get in contact with someone after their posting has been deleted. There was a posting for a large television that I was interested in. The other party e-mailed me to tell me that the television in question was picked up already. The next morning I recieve an e-mail from the other patry and was told that they have another television for me to pick up. When I tried to e-mail the other party, the posting was deleted. So how do I e-mail this person so I can accept the television that has been offered to me?

  13. CRAIGSLIST, I REALLY ENJOY YOUR FREE SERVICE. OBVIOUSLY, YOU ARE GETTING PAID FROM SOMEWHERE, AND MAYBE THAT IS WHERE ALL OF YOUR CUSTOMER SERVICE IS DIRECTED. I HAVE SENT SEVERAL REQUESTS FOR SOMEONE TO HELP ME. ALL THAT I GET IS SOME GENERIC BULL crap THAT HAS NOTHING TO DO WITH MY PARTICULAR PROBLEM. I HAVE DONE THIS SEVERAL TIMES IN THE LAST YEAR OR SO. IS THERE SOMEONE THAT I CAN PAY TO CORRECT THE PROBLEM ON YOUR END, SO THAT I CAN PULL MY ADS UP TO RENEW OR EDIT? I CAN’T VISIT MY AD PAST THE FIRST POSTING. HOW CAN I FIX THIS? IS THERE ANYONE OUT THERE THAT WORKS FOR YOU, THAT CAN STOP THIS MESSAGE FROM POPPING UP, AND ALLOW ME TO EDIT OR EVEN JUST SEE MY AD?

    h e l p

  14. Craigslist has been removing my ads recently within minutes of putting them up. I followed every rule and posted in the right category but yet its been deleted anyway. The deletion is done via their automated system. I wrote them via their contact us menu but I did not get any meaningful response except for some stupid mumbo jumbo that has not relevance to my issue.

    They said placing ads is free but if they want to start collecting payments for ads they should just come out clean in the open and stop this barbaric exercise of deleting peoples’ adds for no specific reason.

  15. my accounts are all blocked. after one account got blocked, the help page said to create a new account so I did. then that account got blocked. I flagged too much and my ads were flagged too much as well. This is why I am blocked now. Writing to craigslist did no good, nobody e-mails you back, there is no customer service. I’ll wait 90 days and see if I can create a new account then

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