CyberDefender

1-866-793-0453

From internet security, computer performance and optimization and identity theft software, to complete live technical support for any of your computer problems and questions, CyberDefender has it covered.

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13 Replies to “CyberDefender”

  1. my credit card has been charged I did not authorized the charge please credit my card back. I have replaced my computer and I have no need for this also I did not agree for auto renew. Please return charge or I will have my card service decline it as unauthorized charge.

  2. for some reason my cyber defender or us tech is no longer working on my computer. last month march 2013 i renewed for year through one of my credit cards for $39 something, what happened? please get me back on line asap thank you

    john pence

  3. I am a South African who wishes to obtain details of my contract with Cyberdefender so that I can cancel my contract with them, but there is no contact address except for a US phone number. My credit card account was debited without authorization form me for a renewal.

  4. Please cancell the automatic debit from my account- as i am no longer useing this program.My old e-mail address is @hotmail.com witch has also been cancelled.

    Thank you

  5. I was unable to contact them in regard to this unauthorized renewal and I recommend going to your states solicitor generals office. I found out they have received many complaints about this companys business practices. They do not respond to complaints and continue taking peoples

    money, even when authorization is not granted.

  6. I have been trying to call or connect the whole day no answer. When I finally got them they said the would see if they can cancel since one day has passed and it has taken me two days to get in touch. Is not the US the country of true and service>??? who is behind this sacm??? they are stealing money from users!I live in Mexico and the toll free numbers do not work here so I am stock! this gives a very bad reputation to The service in the US

  7. I responded the day I got a renewal notice and two weeks later they renewed me anyway. When my checking account was overdran due to them renewing me despite me canceling they told me that it wasn’t their problem and a Senior Customer Service Rep named “Rob” belittled me and hung up on me even though I never raised my voice or used any foul language with him

  8. A charge for 39.98 on 06/06/12 was submitted to my checking account…I did NOT AUTHORIZE this and want it corrected NOW.This was the name used DOUBLEMYSPEED REGNOW.COM My name is Bonnie Duncan please take care of this….

  9. I cancelled my service last week as it was up for renewal. I also spoke with Ray and he informed me my service would not be renewed. A few days later a lady called concerning the renewal. I told her I did not wish to renew. On 2/17/2012 my checking account was debited for $ 42.48 by DoubleMySpeed RegNow.com. When will the debit be returned to my checking account? Please reply.

    John J Brandley

  10. Not even one star. Having same trouble as everyone above. Can’t get it cancelled and has been 6 months since I realized they have been charging my account. No phone #’s worked…not even on statement. Found email address and sent….no response still charging. Don’t even remember ever ordering let alone getting renewals….without notification. Have new computer and don’t ever remember even getting on old computer. These people really need to be reported. Bank can’t block it bc its under $50. What a scam! Stop charging my account! Even sent a letter to an address I found….no response and still charging!

  11. Not even one star. Having same trouble with everyone above. Can’t get it cancelled and has been 6 months since I realized they have been charging my account. No phone #’s worked…not even on the statement. Found email address and sent….no response still charging. Don’t even remember ever ordering let alone getting renewals….without notification. Have a new computer and don’t ever remember even getting on the old computer. These people really need to be reported. Bank can’t block it bc it’s under $50. What a scam! Stop charging my account! Even sent a letter to an address I found….no response and still charging!

  12. my card has been charged for the last three years I tried calling no answer sent them a letter no reply don’t even have the same computer don’t want your service refund my money……….

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