Dell Financial Services

1-800-283-2210

Customer Service Contact Information For Dell Financial Services

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5 Replies to “Dell Financial Services”

  1. I have never dealt with such incompetence as with Dell. Long story but I will try to shorten it. I ordered a tv. Did not arrive on scheduled day. I called and was referred to their shipping company, Pilot. After many transfers the representative told me the 42 inch tv had been LOST. I called D ell back and they wanted to send me another one. I told them to just cancel the order. I had charged the tv to my Master Card and told them to have the charge removed. That occurred almost four weeks ago. Today I received my Master Card statement and the charge was still on there. I called Dell and after being g transferred five times I talked to someone who said they were researching this and would get back to me. This is pure incompetence or an illegal scam to keep your money. I wouldn’t buy anything from Dell again. Please go anywhere else if you need to purchase something.

  2. I am trying to find out the balance of my account. How do I do this? The payment is automatically taken out of the bank and I have no idea how much is owing? Please help me… Give me a number to call please!

  3. I am trying to find out the balance of my account. How do I do this? The payment is automatically taken out of the bank and I have no idea how much is owing? Please help me… Give me a number to call please!

  4. I was denied credit from Dell and they told me to call MDG Direct so I called there and was told sec depostit was 150.00 and they never said how much a month on my unit. and then dell called me about a person who was approived he lived in my building that had my name on account with him I said no sorry I am not responsable for his account and hung up never called me again. Anyhow Love EasyHome no sec dep req. I been with them for almost 3 yrs now. I got HP desk top and laptop and home theater. My desk top will take longer then my Home theater and my laptop as well. I am on 26 week contract for HP Tower. I love easyhome cause they have to fix what ever is been reported for free while on my contract.

  5. Dell Financial Services Canada is full of a bunch of high school kids. When they call you, all you can hear is people laughing and talking to one another in the background. When you call, they mute their mic when you are talking. These people do not listen to s single thing ANYONE say’s. I asked them 10 times to send me an account statement or an invoice. They stated they do not do this. I asked them what kind of business does not give a receipt of payment. If you walked into any other business and made a payment, be it retail, or a monthly payment THEY GIVE YOU A RECIEPT.

    I also cannot help but notice I’ve been paying off my 700 dollar computer for 4 years…yet somehow I OWE them more money than the initial loan. I would also like to note I have not received a single account statement or invoice, in both the regular mail or email. Dell Financial Services Canada tells me that i can look at all this information online, the only issue in doing that is I DO NOT HAVE AN ACCOUNT NUMBER BECAUSE I WAS NEVER GIVEN ANY PAPERWORK (after my computer was dropped off, 4 years ago)

    I hate this company, and their products. They fall apart, their staff treat you like garbage, and they do not practice honestly.

    I will be taking my complaints to the local medial, as well as the better business bureau.

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