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  1. Customer service has now moved to INDIA – If you report a faulty battery, you are now required to take a photo of the bad battery and email it to the customer service rep in India. Their 9 Volt Lithium (10 year shelf life) doesn’t last – 4-6 years life in a smoke detector (if you are lucky). Customer rep. stated that these batteries are not suited for smoke detectors – battery packaging doesn’t state this caveat. The “bunny” has failed us….

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