EZ Pass New York NY

1-800-333-8655

EZ Pass NY Customer Service Telephone Number and Contact Information. Contact New York EZ Pass Customer Support and Customer Service. Also please leave your feedback on your customer service experience below.

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45 Replies to “EZ Pass New York NY”

  1. Ezpass just saved me from a huge payment that I could not afford I was so upset when I got a bill for 300.00 which was going up to 1000.00 because the check I left in the printer on accident and it didn’t get mailed. I called and spoke to douglas about it and I explaind what happened he helped me so much. I love you ezpass

  2. you are the worst. before I can contact somebody for help. now not even that. I can’t have access and no one that can help. ridiculous..

  3. you guys are the worst. All I wanted to do was to put in a NEW credit card number as mine was cloned. Your prompts are from hunger. Please provide a contact number or tell me how to do this.

    Thank you,

    Peter Laitmon

  4. I closed my account because I moved out of state and I was never refunded the balance I had when I closed. How can I get my money back?

  5. Hi- I was driving my mother’s car and completely forgot that she does not have ezpass. I was on the I-190 South- what can I do to make the payment (probably 50 cents) and avoid a violation?

  6. I just spoke with Joseph. He was polite, professional and handled my concern immediately. I will known in 7-10 business days how completely it was taken take of.

  7. I just recently received a toll violation. This is my second violation from the previous week and prior to that, I had no knowledge that my license plate was stolen. My car has been inop for more than a month and has gone nowhere near NJ. I tried calling the Port Authority Police Department to report it, hoping they will keep an eye out for it. Yeah…Didn’t work. So I just tried calling EZ pass and the rep was nice and courteous about the matter.

  8. To whom it may concerns,

    Hi, My name is Peter, I’m a New yorker resident, I drive my honda van to work everyday,

    Monday thru Friday, NY to NJ round trip, I bought my monthly EZPASS since september/2011

    till now. Do you have any discount plan for me as a daily commuter, my daily ezpass fees is $9.50. I’d appreciate if you can help me to low down the cost of my daily trip.

    Thank you very much

    Peter.

  9. I have tried to no avail to access my account thru ezpass via computer. I have requested a new login and password and have not heard back from ezpass NY. I am constantly having problems accessing my account and have to change my login and password every time I try to go into my account.

  10. To the person on 6/6/2012 who wrote that they could not get anyone on the phone. Call 1-800-333-8655. Press 1 for English, then you have to wait, be patient whilst they run through the options. You will need to press 9 for a rep, but you can’t do it until they tell you to. I updated my credit card in about 3 mins.

  11. I have been trying desperately to reach a person who can update my credit card info. The account number they have is no longer valid…why can I not accomplish a simple change? The web site is useless and the telephone number uses only pre-programmed robots. HELP!!!

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