Flixster UltraViolet

1-415-255-7215

Flixster, the #1 movie discovery application, now lets you stream movies and TV shows from the cloud with UltraViolet ? the new industry-backed format that will allow you to access movies and TV shows you own from any compatible service.

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50 Replies to “Flixster UltraViolet”

  1. Nothing works through these people. I just opened an account and it already says I cant download my new movie because I have exceeded the number of devices? So one device is too many?

  2. You and Ultraviolet are JUNK. You send ridiculous emails that say the same thing over and over, but you don’t listen to what I’m telling you. You have NO ONLINE SUPPORT, NO CUSTOMER SERVICE PHONE NUMBER…YOU ARE A LOAD OF CRAP. I AM SORRY I EVER FELL FOR YOUR BULLcrap

  3. Now the number goes straight to voicemail and they never answer their emails so why should I believe they will return a voicemail? Did not bother leaving one.

  4. DON’T WASTE YOUR TIME WITH THESE PEOPLE!!!! JUST CALLED THEM, AND THEY’RE ANSWERING THE PHONE PRETENDING LIKE THEY CAN’T HEAR YOU AND JUST KEEP REPEATING “HELLO!” THEY DID THIS TWICE!!!

    YOU’RE DEALING WITH JUVENILE DELINQENTS. THIS WHOLE ORGANIZATION IS A SHAM. HELP GET THE WORD OUT AND DON’T DO BUISINESS WITH IT!!!!!!!!!

    I STARTED AN ACCOUNT ON MY PC BECAUSE THEY WOULDN’T LET ME ACCESS THEIR WEBSITE OTHERWISE AS ONE CAN ON THE ANDROID AP. AFTER GOING THROUGH THAT THEY THEN TRIED TO “RAILROAD” ME INTO CRATING AN ULTRAVIOLET ACCOUNT WHICH I HAVE NO REASON TO DO. THERE IS HOWEVER NO WAY AROUND THIS ON THIER SITE! THEY FORCE YOU TO YOU TO CREATE AN ULTRAVIOLET ACCOUNT. THIS WAS THE POINT WHERE I GOT ON THE PHONE, BUT I COULDN’T GET THE NUMBER FROM THEIR SITE AS I HAD NO ACCESS. I THEN WENT TO MY ANDROID APP AND OF COURSE THE CONTACT PHONE NUMBER ISN’T OFFERED THERE EITHER! I HAD TO LOOK IT UP THROUGH GOOGLE.

    IT’S APPARENT TO ME THAT THIS ORGANIZATION HAS BEEN SO INNUNDATED WITH PHONE CALLS FROM IRATE CUSTOMERS THAT THEY HAVE ELIMINATED THE SEVICE ALTOGETHER. THIS COMPANY IS GOING DOWN AND WILL, I PREDICT, BE NON EXISTANT WITHIN A SHORT TIME, THEREFORE I RECOMMEND DOING BUISINESS WITH ANOTHER.

  5. I hope my brother has the same problem because he stole ours( me, my mom, and my dads) ultra violat version when he flew back to Colorado after visiting and giving the movies to my dad as a Christmas present, and my dad said i could have the uv version for my birthday. Sorry for adding stuff that really doesn’t matter I’m just so mad at my brother

  6. Am having problems both downloading & opening a tv series that was purchased. I sent a help ticket through the Flixter website 2 weeks ago and no one has bothered to contact me to fix this problem. When you call the phone number above, you get a generic recording stating that you have reached Flixter, then it hangs up on you. Apparently no one wants to talk to customers, nor do they bother responding to customers requests for help. Never have I experienced such awful customer service before. Movie/TV Studios need to stop using UltraViolet/Flixter and stick with just iTunes, as they will actually pick up a phone or respond to an e-mail quickly. Will no longer be purchasing any new movies or shows that have Ultraviolet on it, since it is quite apparent that they just want the money from the studios and customer service is non-existant.

  7. I been had my flixster account, set-up thru facebbok. But as I’ve come to acquire more movies with the ultraviolet copy, I finally broke down and decided to create a uvvu account, thing what harm could it be? What a gigantic waste of my time. after first setting up the uvvu account back in November, I’ve gotten nothing but error messages stating it cannot connect my uvvu account to my flixster account because it was already connected to another flixster account. Wait a minute, how can that be when I just created the account? So after a couple of frustrating hours, I decided to cancel the account all together. After about a month, I decided I’d try it again because the idea of being able to watch my movies anywhere at anytime appealed to me. First problem, username already taken, yes by me, but it takes up to 90 days to remove a previous account. Seeing as how I never entered any actual uv numbers, i quickly decided screw it, and created another account. Second problem; after setting up the new account and trying to connect it to my flixster account guess what, that’s right, same error message as before, it’s connected to a different account. So I’ve waited out the holidays and decided today would be the day I get it to work. Because instead of creating a new account, I;m going to contact someone and have them help me set this thing up properly. So I emailed flixster about the problem and finally got a response back. It said to unlink my uvva account and then re-link it. But wait, all previous messages stated they weren’t connected. So Itried to log into my uvvu account, but now the password doesn’t work.I am officially giving up on having a working ultraviolet account, and going back to what I know best, (I either purchase my favorite movies, rent the rest, rip them to my computer and create my own digital copy, then adding them to my itunes and using my AppleTV to view on my television.) I mean come on now, let’s face it, the whole streaming idea while being a great one, really sucks. Eventually, when technology has caught up to the genious ideas of today, maybe I will try again. Until then I’ll just keep it to my own internal network where I already have over 1200 movies.

  8. Thisi is a joke a tried to redeem my movie and it says invalid password but its valid till 2014 wtf try to contact somebody and all u get is a recorded message tried to log into flixster and ultraviolet and says invalid password waste of time and waste of iPad battery ridiculousness bring bak VHS

  9. I purchased the Batman Trilogy with the digital copy, when I tried to download the digital copy it said my redemption code already had max uses. I had just opened the box. Flixster customer support is crap! Wish I could have redeemed this on iTunes, never have a problem with Apple.

  10. Flixster Ultraviolet Customer Service Review 2013:

    I signed up to Ultraviolet on boxing day (26th Dec) having received a few participating movies for Christmas and for about an hour it was awesome! I was so taken with the idea and thought it made sense as the way forward for buying movies, and for dealing with piracy. However, on the following day when I went to show someone on my Android phone I got an error message saying “Problem with your UV account which can be fixed by logging in to your flixster account on a PC. When I did this, there didn’t seem to be a problem, the account logged in fine and my collection was all listed there. Back on the phone, same error message still appearing, so I tried to play a movie via the website and was taken to an error page (something they’re working on and will have fixed soon apparently!!!). My collection then appeared to have been cleared out. I’ve logged into my account on the ultraviolet site (uvva.com) and the account is fine, all the movies show, and the link to Flixster shows. So, and this is where I can’t understand what they’re doing over there! I e-mailed Flixster via their online form (no other details to contact them!!) explaining the situation, the devices I’d accessed the account on etc. I got their automated “yeah we’re working on it…” reply and that was that! I have since tried to unlink and re-link my UV and flixster accounts with no success. In the last couple of days I’ve replied to the automated e-mail (it says you can with updated information) to simply ask them to simply confirm that they are working on the problem. Tragically, the worst part of this is that their approach (or distinct lack of) to customer services will have an impact on piracy! The idea of giving people access to stream and download movies they’ve paid money to buy is a major selling point in the digital age in my opinion. Unfortunately with companies like Flixster acting as a middle man for Ultraviolet there is no incentive to take advantage of these digital bonuses with your bluray or DVD. The only viable alternative if you really want to watch movies via your smart devices or PCs seems to be piracy!! Unless Ultraviolet demand more from their ‘retailers’ then in a year we’ll all look back on this as just another failed experiment in Hollywood’s useless attempts to tackle online piracy…sad really…

  11. I mean really no where near user friendly. Who designed/thought of this whole Flixster/Ultraviolet link? The old Digital Copy way of things was so much easier.

  12. I bought a new movie The Hangover2 BluRay and went to the redemption code website. Site was ultraviolet.flixster.com/hangover2. Now I searched the site and found the movie and hit redeem and a box came up, tried both ways. Both times I entered the code got an Error Message: Publisher contains no title with associated GUID. What the hell? You offer a digital copy but then won’t let anyone call you, email takes 2-3 business days. I tried being logged in and not being logged in and neither one worked. This is a travisty in the business world of digital media. Flixster is Robbing people because they do have a title it’s Just, The Hangover Part II, not 2. Ignorance!

    Someone help.

  13. This phone number is invalid. It just gives you a 5 second recording telling you to go to their website. If you want to get Flixter’s attention – go file a complaint at the Better Business Bureau website. That’s the only way they’re going to get the message. If they’re going to offer a product or service, they have to offer support for it. Right now, they are not doing so.

  14. I can’t get my DVD to stream on my iPad. I didn’t buy the movie for that reason, but it seemed to be a nice bonus. My iPad wouldn’t play the movie because it ran in Flash, and the number that is listed did not direct me to any people. I guess it’s lucky that I didn’t have any big plans to watch the movie on my tablet.

  15. I can’t redeem my movies because flixster won’t reset my password- I just get an error page saying I need to login to access it- duh- that is why I am trying to set my password so I can get access! This is a joke and a rip off.

  16. Are you kidding me, I worked as a IT support system engineer and I can’t retrieved my digital copy following the simple instruction. Do we need to call the offshore support team for this sss I don’t believe that the phone number for tech support is just a recording about getting help online only…

  17. What the heck!!! Why can’t I speak with someone? I have NOT been able to redeem movies that I have bought. Ever since Flixster and Ultraviolet FORCED me to LINK the two together, I HAVE HAD NOTHING BUT PROBLEMS. I have movies that I can’t view, I have movies I can’t load — this is TERRIBLE.

  18. Everything was fine for one month then nothing…movies gone all five of them.won’t eccept my password and won’t let me reset either. I’m very disapointed.

  19. What is the deal with ultraviolet? I have 5 movies that I can not use. Thanks for robbing me. From now on I will just buy all my movies from iTunes

  20. I have also had issues with Ultraviolet. I’ve gotten my “confirmation” email a few times after trying to sign up, but I cannot confirm the link because I get an internet error page every time. I’ve tried numerous times to find a contact us email address, but all of those link to internet error pages also. This addition to the Flixter app is terrible because now I get an Ultraviolet account error warning after I click on ANYthing in Flixter. I don’t want them linked!!! I want Ultraviolet to go away, it sucks!

  21. Im locked out of my Ultraviolet account… This is ridiculous… How many times do I need to email you guys to get into my account? You locked it not me… I had my password saved, and guess what??? somehow it got messed up, I went in to change it and ALL of my password questions how I would answer them were WRONG in YOUR SYSTEM… my favorite movie and color and song and where I grew up have not changed… sigh… EVER!!

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