Giftrocket

Online Only

Customer Service Contact Information For Giftrocket

No ratings yet.

Please rate this

24 Replies to “Giftrocket”

  1. This company is fraudulently selling gift certificates to my restaurant. The way I found out is because a lady called us because she had no received her gift certificate that she claimed to have purchased online with us. I informed her that our website does not accept online purchases. She directed me to Giftrocket website that she made the purchase on. I had no idea they had our information on their website nor do we honor any gift certificates other than our own.

  2. called 443-876-2538 also emailed [email protected] with no response!!! I tried to redeem card BUT got “card is unsupported- please try another card or redemption method!” Called the sender of gift card and she had the same problem and could not get a response by phone nor emails. I GIVE GIFTROCKET VERY BAD REVIEWS!!!!

  3. Scam ! Gift Rocket is a scam . Same thing happened to me. Recieved a 200.00 gift as wedding gift. Can’t redeem won’t recognize my credit card after I entered all my personal info

    Called my bank and cancelled my card at once . Don’t be fooled here Jake is a Liar !!!

  4. Trying to use my gift card that was paid for in November at Sky zone in Carmel, INDIANA. They will not take the gift card making it pretty much worthless. My 10 year old daughter received this card for Christmas and was crying when she arrived and we were told Sky zone doesn’t accept the gift rocket card.

  5. called 443-876-2538 also emailed support@giftrocket.com with no response!!! I tried to redeem card BUT got “card is unsupported- please try another card or redemption method!” Called the sender of gift card and she had the same problem and could not get a response by phone nor emails. I GIVE GIFTROCKET VERY BAD REVIEWS!!!!

  6. Same here. The link to contact them does not work. Neither does the email they give you over the phone. I plan to file a complaint with the better business bureau, since there seems to be no way of contacting these scam artists.

  7. i never received my “gift” of 200.00 to my account via gift rocket, it has been four days now and i am wondering WHERE is it??

  8. I’ve been waiting over 2 weeks for the money to be deposited in my account. Emailed-nothing. Called phone number rings and rings then a busy signal. Seriously? To say I’m upset is an understatement.

  9. This is a BIG rip-off! My friends thought they were giving me a gift card to the Chef’s Kitchen, arestaurant in town. When I read the gift certificate I noticed it could not be redeemed at the restaurant. I contacted gift rocket and spoke with Jake. He wanted my banking information and I said no. He wanted my credit card information and I said no. He told me my only option was an Amazon gift card. I said no. I told him to refund the money. That was in September and this is December and that money has still not been refunded to my friend. you can’t get a hold of alive person, and Jake doesn’t answer your emails. This is the biggest rip off there is. I have contacted the Better Business Bureau of San Francisco their telephone number, 1-866-411-2221, and filed a complaint. I highly suggest anyone else who has been ripped off should do the same.

  10. This company is fraudulently selling gift certificates to my restaurant. The way I found out is because a lady called us because she had no received her gift certificate that she claimed to have purchased online with us. I informed her that our website does not accept online purchases. She directed me to Giftrocket website that she made the purchase on. I had no idea they had our information on their website nor do we honor any gift certificates other than our own.

  11. I received a 100 dollar gift card for Christmas. It said suggest use at Salt Rock Grill. We presented it at Salt Rock and were told this is a scam they do not take anything from gift rocket. When I tried to redeem they want your credit card. DO NOT GIVE IT TO THEM!!!!!!!!!!!!!!!!!!!!!!It is a scam. Unfortunately the buyer has wasted his money. And we were thoroughly embarrassed at the restaurant.

  12. I had a gift rocket sent to a relative and they never opened it – have tried to contact the company three times by email to get a refund. called the number noted for gift rocket and they referred me to a website that may be a scam so I did not proceed. BEWARE…..WILL NEVER USE THEM AGAIN.

  13. HORRIBLE, HORRIBLE SERVICE. CANT SEEM TO REDEEM MINE OR MY HUSBANDS MONEY TO SAVE MY LIFE. CALLES THEM SERVAL TIMES AND EMAILED THEM STILL NO RESPONSE. WAS REEDEMED ON THE 29TH OF LAST MONTH AND STILL WAITING. WONT RECOMMEND THIS TO ANY-ONE TOO MUCH OF A DAMN HASSLE.

  14. I was supposed to receive a gift by today and have not received it. Seems fishy and no one returning my emails. I will be contacting the BBB if I don’t hear by today.

  15. hi placed an order for a gift card I went to wrong website I placed it for a friend of mine Michael manneh can I get a refund on that

  16. Not only did they take my money but they charged the same amount to the person

    who I bought the gift card for in the first place. So, they now have $100 not including

    the processing fee they charge to order the card. Stay away from these scammers.

    They have not heard the last from me.

  17. HORRIBLE TIMES WITH THEM !!

    The phone number is NOT active — and THEY DO NOT RETURN EMAILS !!!

    But they debit your credit card in 3 minutes.

    DOES anyone have their PHONE NUMBER ???

  18. You are using the PizzaPapalis Restaurants on your website WITHOUT AUTHORIZATION. PLEASE REMOVE IMMEDIATELY. WE WILL NOT HONOR ANY GIFT CERTIFICATES FROM GIFTROCKET. Thank you.

  19. I wanted to cancel my order because I though it was a gift card and wanted to spend in a store but I saw after the fact that you can’t redeem it in the business, just online. I was trying to get a gift card for my husband to spend in the store for xmas.

  20. I redeemed a $50 GiftRocket gift card we received from our son. No refund and no return calls form customer service (1800-giftrocket). These guys are scammers. STAY AWAY!!!! I feel bad for my son who lost his hard earned money. Please alert the appropriate law enforcement people if you have a similar experience. This is fraud.

    Jim E.

    New York, NY

Leave a Reply

Your email address will not be published.