GM General Motors Phone Number

1-313-556-5000

General Motors (GM) has been the number one maker of autos in the world for the past 75 years. GM brands include: Chevy, GMC, Cadillac, Buick. Also, Opel in Europe and Vauxhall in the UK.

GM General Motors Corporate Office Headquarters HQ<

2.4/3 (2)

Please rate this

247 Replies to “GM General Motors Phone Number”

  1. I recently purchased a 2018 Silverado LTZ 4×4 with eAssist. The sales staff could not answer questions about this feature. 2 days later I bought the truck. After driving it and getting it to operating tempature the eAssist started working. Every time there is a thump or bump when it starts back up. I called the dealer and complained about that and a ignition key issue. They said if I didn’t like the truck they would find me another one without this feature. Well it has been a week and after calling them back at less 6 times and getting promises on the phone they have yet to contact me back. I have been a loyal GM customer for 50 years and would stand my ground when things were not going good for GM. Why can’t the dealer get me out of that truck. I wish they would have explained to me more about eAssist. It may be good for some but not me.

  2. I take responsibility for my mistake in buying a Cadillac back in 2015. I had knowledge of the bad press their navigation system has but ignored it. As a retired airline pilot I have extensive experience with complex nav systems, operator error was not the issue. This problem could probably be fixed via soft ware upgrade(s). But they need to first admit the problem, fire the person responsible for it and try to fix customer relations. When I purchased a map update the sales person flat lied when I asked “is this a life long update like Garmin provides?” The answer was “yes”. I recently pulled into a parking place, the person next to me saw my Garmin and said “I thought the Cadillac came with a nav system.” My reply was I would not go so far as to call it that. I doubt they will do any thing, but if you are a prospective buyer BE AWARE. MY 2016 GMC TRUCK IS SOME BETTER BUT NOT NEAR THE QUALITY OF MY OLD GARMIN. I stand by my statement. Sincerely, Reynolds Shore

  3. My warrantyr has expired on my 2015 2500HD LTZ Duramax at 41K miles. A small deterioration has happened in the drivers seat. No problem in my last truck until 160K miles when the leather cracked. I am REALLY disappointed especially with the price I paid for the truck and these leather seats. How about some help????

  4. Just had my 2007 Silverado 1500 crew cab repaired, spend three days in service for transmission issues related to rough shifting. Got some major run around with the dealers service writer, I think he is either mildly stupid or a flat out liar but more then likely both. Will be logging a complaint with GM about the non warrantied repairs and the bull I had to endure just to get it fixed. Government bails out and really bad dealer support. This is the last straw, GM leaves me no choice except to buy another foreign vehicle. Replaced my wife’s Ford Taurus in 2010 with an Infiniti and no regrets.

  5. My 2012 Tahoe is applying brakes on its own,locking/unlocking doors,dash lights flash,transmission races up. All this while driving and foot on gas!

    Anybody have a clue,because the dealership does not

  6. I have worked for General Motors for over 14 years. I have a bad Liver and was on the Transplant List hare at Kansas City , Kansas. I was FORCED by G.M. to Retire. I now have NO Insurance and have been without medication. As I write this I am Dying as a result of not having the money for my Medication. General Motors have Ignored my Pleas for Help. I Prey to God that the Rich Executives at G.M. is Haunted from my Death. I am not affraid of Dying.

    Troy S. Crabtree , G.M. employee Fairfax,KS.

  7. I recently purchased a 2011 certified pre-owned Buick Lucerne and was suprised to find out that the bluetooth system does not permit android devices to work in any other functional capacity except telephone. (you can’t play or control your music from your HTC One cell phone thru the car audio system – only ipods will work). I have made two attempts to speak to a audio technology person at GM without success. There should be a software upgrade solution to this problem.

  8. I have a 2009 Z71 45,000 miles and already having to replace throttle body and sensor which warranty out after 36,000m which is gonna cost 600$ last week took to dealership because valve cover was loose and leaking oil said it was fixed but today having power reduction so now throttle body needs replaced all in less than 50,000 miles on a $38,000 dollar truck what junk I’ll never get another gonna try and sell and go back to Toyota I have a 2000 model been through some real rough driving through years and never done anything other than change oil until 170,000 miles replaced clutch and tuned up now has 230,000 and still running great my wife drives the z71 all highway miles should have bought the Toyota I was looking at before z71 but got better deal on Z71 so I thought

  9. I have a 1997 Saturn with only 56,000 miles. The ‘check engine’ light comes on for no reason. Car has been serviced regularly and the mechanic I use says there is not cure for this. When it comes on, I have car checked and end up with a $50.00 labor charge each and every time. They turn the light off only to have it come back on again for no reason. Of course there are no Saturn dealers and have asked other GM service people who just shrug their shoulders and tell me to “live with it.”

    The last episode involved taking it in on Friday and light back on on Monday.

    Is there any help out there for this?

  10. I have a 2013 Silverado, dual cab pick up truck. the windows are very, very difficult to wind up. Both my wife and I have to pull over, get out of the truck, and wind them up [this is a safety hazard]. I am still trying to get them fixed, and I have been trying since the second week of purchasing this vehicle.

  11. I own a 2007 Buick Lucerne CXL V6 VIN# 1G4HD57287U218293. I also own a class A motor home. My question is , can I tow the Buick all wheels down behind the motor home. If not what do I need to do to be able to tow this car behind the motor home?

  12. I own a 2007 NBS Chevy Silverado with the 5.3 AFM motor. Several times over the past year I have noticed that the oil is a little low between changes. Yesterday with only 2800 miles since the last oil change I checked and it was over 3 quarts low. That was after checking it several weeks ago and it was only about .5 to 1 quart low. After doing research it seems to be a common thing especially when the Auto Fuel Management system kicks in. And the real kicker is that GM knows about it and knows that it is widespread and wont do a thing about it if your warranty is out. So much for the EPA/treehugger/emissions concerned world we live in. Not happy AT ALL with this. Time for a RECALL GM to fix your issue.

  13. Yes have been a gm man for forty years,and the last truck and present truck has just quit running all together. Now it’s at the dealer getting a new fuse block. Go figure oh yeah and they want me to pay for it. The truck is four years old with 59000 kms on it. Not impressed so if I end up having to pay for I will be looking elsewhere.

  14. have a hand held remote gate opener that is 433 MHz that I would like to program to my 2007 Cadillac escalade. I have followed the instructions in the manual and the light on the remote buttons in the car will blink – it does not go to a rapid blinking – just a steady blink. I have also pressed and released the hand held remote until the LED light blinks on the car remote, but the gate will not operate. I have the garage door programed so I know the system works.

    Also, I am trying to get a 2008 GMC 2500 to accept the hand held remote also without any luck.

    How can I get the home remote system in the vehicles to learn the hand held remote?

  15. I have a 2008 Chev silverado 4×4 am pulling it behind my motorhome. Put transfer case in neutral when I pull it I record miles what fuse do I pull I can`t find it in book and was looking for ignition O fuse.

  16. I have a 2009 Buick Lucerne. About a month ago, I took it back to the dealer because I had buckets of water standing in my back seat. The dealer couldn’t find where it was leaking, but called a GM Tech and was told that the dashboard would have to be torn apart to see where the leak was. Supposedly they found a stress fracture that was leaking through the heating unit. About two weeks later, my carpet was wet again in the back seat. I don’t know what they did this time, but we hadn’t had rain until today, so I don’t know whether it is still dry or not. I would like to know why a four year old car would be having stress fractures or any other kind of leakage. It has not been in any accident or anything. Will GM stand behind this.

  17. Dear SOD,

    Warm Greetings for the day.

    I feel ashamed to bring it to your kind attention that I am the most unsatisfied customer who has approached your good office (service centre) ARAVALI AUTO, Gurgaon. I own a vehicle Chevrolet Spark Black bearing Regn No DL4C 5823 registered under my name YOGESH PANT. This vehicle was services thrice at Aravali Auto and the same complaint was not resolved by them in three attempt. Later the vehicle was taken to Autovikas Dwarka and they have told in one instance what is the root cause, if it would have been rectified by Aravali Auto in first attempt I have never faced that problem of vehicle overheating due to coolant leakage. I have spent 4000 INR and even then no satisfactory job carried out. None of the representative from GM or Aravali auto taken pain to get the feedback from me after the service done at Aravali auto.

    Details of Service slips with dates are as follows.

    1st service done at May 2013 against the complaint and other jobs carried out.

    2nd service done at July 2013.

    I request you to look into the matter on an urgent basis and instruct them to compensate it.

    Hope to see the positive revert from your end, kindly acknowledge this email.

    Warm Regards,

    Yogesh Pant

    Inspector Aerodrome

    Delhi International Airport (P) Limited

Leave a Reply

Your email address will not be published.