Customer Service Contact Information For Graco

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  1. 2010 Quattro Tour™ and MetroLite™ Stroller Recall

    Call 800-345-4109

    Potential Problem:

    Entrapment and strangulation can occur, especially to infants younger than 12 months of age, when a child is not harnessed. An infant can pass through the opening between the stroller tray and seat bottom, but his/her head and neck can become entrapped by the tray. Infants who become entrapped at the neck are at risk of strangulation.

    Injuries Reported: 9

    Number of Units Affected: About 2 million

    Dates Produced: Quattro Tour™ strollers and travel systems manufactured prior to November 2006, and MetroLite™ strollers and travel systems manufactured prior to July 2007

    MSRP: Between $90 and $190 for the strollers, and between $190 and $250 for travel systems.

    Models Affected: 35735, 35759, 7111ASB, 7111BKW, 7111CLN, 7111CUN, 7111DIA, 7111HEA, 7111HIG, 7111LAG, 7111KSH, 7112CNP, 7112MTR, 7113CJR, 7113CMR, 7113COT, 7119GGG, 7119WSR, 7121MAY, 7125QST, 7126RNS, 7127LEG, 7132RXY, 7134SMB, 7138RNS, 35760, 7411ATR, 7411BGN, 7411BGN2, 7411BLB, 7411KBK, 7411KBK2, 7411LV, 7411MCH, 7411MCH2, 7411MLY, 7411MLY2, 7419LIM, 7419LIM2, 7419OWD2, 7440CNR2, 7B00BDA, 7B00DRB, 7B00KAS, 7B01MNS, 7B02AUB2, 7B03CST2, 7B03LTC2, 7B03TFE2, 1104, 1240, 6110DW, 6110F3, 6110S7, 6110TS7, 6111FKB, 6111VIN, 6113SCR, 6114HAV, 6114JAM, 6114LAG, 6114NGS, 6116NRF, 6120SHL, 6121CJG, 6121CNP, 6121GGG, 6121MTR, 6123EME, 6124LRD, 6125SMB, 6J01DAI, 6J01HRL, 6J03RIT, 6J04JEN, 6J05MIN, 1070, 7000KSB, 7308DEL, 7308DEL2, 7308DEL4, 7308TYR, 7308TYR2, 7406PLT, 7408MRT, 7409GRG, 7410CON, 7413CML, 7413MRN, 7J02AUB2, 7J02AUB4, C7413CML


    Consumers should immediately stop using the recalled strollers and contact Graco at 1-800-345-4109 for a free repair kit.

  2. I am looking to buy a Ziggy Zebra changing bag and the Muffty that fits in side the buggy could you give a price and where can i get them from.

  3. i got a euro quattro tour double stroller and it is defective i am scared to put my new bore as well as my 2 year old in it as it just folds up cuz the button doesnt click i would be more then happy to send this back and get a new one and or my money back as it was not cheep and i havent ever used it and the store said they do not have to take it back…. 28 earls rd #17 huntsville ont…..thank you

  4. You guys were suppose to have mailed me a new piston & yall never did plus yall have my proof of purchase as well so know i cant even register my airless for the warranty of my airless & its been more than 2years that yall havent sent whst yall were suppose 2 & i wanna talk 2 a manager about what he r she plans on doing about my cituation.

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