Green Dot MoneyPak

1-866-963-6219

MoneyPak works as a cash top-up card. You can use it to reload prepaid cards, add money to a PayPal account without using a bank account, or make same-day payments to major companies.

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277 Replies to “Green Dot MoneyPak”

  1. Run never buy a money pack from this company run. I purchased one for 140 dollars and I am still waiting on my email to reset my password so I can load my card. I kept putting in the right password and it kept telling me incorrect password and telephone number, even though I change my number as it instructed me to it still lock me out. Customer service is a waste of time.

  2. We have used your service early this afternoon 14 Oct 2014 and got involved instead to a FRAUD/SCAM in Circle K, 1021 Shaffer Rd, Atwater CA 95301. It involves the use of 8 total cards Green Dot Money Pak Nos. 9390, 9374, 9382, 9432, 9440, 9408,9416, 9424 (ranging in the amount of $425-4 cards; $444-2 cards; $490-1 card and $495-1card, .in the Total amount of $3573.00. We have reported the incident to the Atwater Police (phone 209-357-6384) for record.

    I had to go back and forth several times to facilitate the CARDS only to end up as a FRAUD/SCAM. We would appreciate very much if you could REFUND us the Amount.

  3. im pretty sure I got scammed. I just purchased 4 moneypak greendot cards as a mystery shopper. I haven’t emailed them the numbers off the back so they can cash them. im waiting to see if the check bounces so I can go to the bank and see if they can help me. I called moneypak but of course they don’t answer the phone. what should I do?

  4. Daniel jo jones supposed to be located on a naval ship in the mediterran sea. Your cell phone # 904-570-0067 is dissconnected shortly after you stole $125.00 through green dot money pak card. your order for Melissa Harris has been canceled and the authoriites are you now…..My only prayer is that you pay dearly….And until it hurts.. You. are a common lower than dirt rodge thief May God have mercy on your soul because I want… Try to have a good day looking over your shoulders be assured that someone is……..

  5. YES MY NAME IS BOBBI AND I PURCHASED A MONEY PACK TODAY. I PUT($ 50.00) TO LOAD MY VISA AND IT NEVER WENT ON MY CARD. NOW ITS SAYING THE MONEY PACK HAS MONEY ON IT, SO WHERE IS MY $50.00. ITS NOT ON CARD WHERE IS IT CYBERSPACE. IF THIS COMPANY IS NO GOOD AND A SCAM WHY HAS NOONE SHUT THEM DOWN ,I HAVE SEEN THESE CARDS AROUND FOREEVER. ITS TIME TO STOP THEM.

  6. I loaded 350.00 on a pay pal 14 digit card and a few hours later it got stolen so I had the same fresturating ron around and finally sent an e mail but they DID e mail me back in one day I was actually feeling some relief! So I just nowsent them all of the reciept info. That they wanted, so I am preying it will get resolved and prove some of the complaints above to be wrong.

  7. We lost a total of $3950.00 in greendot money pack cards. Which by the way I was told , the $200.00 was never activated on one card. I filed with the FBI, Pa. State Police, and Attorney General Office. I was promised a refund also and not even a fake check came back. No one answers my phone calls, or they simple hang up… Now its in the hands of the authorities. And these stores are selling them…. they are just as bad as Moneypak…

  8. Purchased a Green Dot card so I could add money to my PAYPAL account so I could make a purchase. Well, the automated service can’t recognise my number because it requires a 16 digit number, the card only has 14. There isn’t a human representative to explain my situation to and there isn’t even an option when you call. I have been scammed!!!

  9. Have a problem getting a refund for $250. Bought a green dot card for a purchase of software from Microsoft. Somehow the coucher did not go through on green dot’s system and I was told to spend another #250 for an additional green card and that I would reimbursed the second $250 fron green dot, Never happened! So, I want a refund of $250 from a transaction dated 4-17-’14. Please help me.

  10. I bought a green dot money pak card to reload my achieve card. 2 separate cards because I wanted to put 150.00 on . Well I entered my achieve card number, I thought I knew it by heart. I had the last 4 numbers backwards. I have tried for 2 hours to reach a LIVE customers service rep. Im so frustrated! Does anyone know another number to reach a live person? It asked for my zip code too. I dont understand? So… I put money onssomeone elses card. HELP

  11. I was in desparate need for the money I used to reload my card. I have been over a week emailing and faxing information and keep getting told they will call in one day and NEVER do. This is so totally ridiculous.

  12. I purchssed a Green.money pack card, scratched the card and gave the numbers to a client. When he put i the system he got the reply numbers invalid,

    What does invalid means ? Does it mean they were used already.

    If that is so then I will like to know what time they were used and where they were used.

    Customer service is of no use. There is no live person there.

    Need Help

  13. GREENDOT/ MONEYPAK IS A SCAM. WE PUT A TOTAL VALUE OF $980.00 BETWEEN 5 OF THESE CARDS TRYING TO GET A PAY DAY LOAN AND A REFUND FROM MONEYPAK. DO NOT BUY THESE CARDS OR GIVE YOUR CARD NUMBER OR THE PIN NUMBER TO ANYONE. PEOPLE ARE PUTTING PHONEY MONEYPAK DISPUTE AND CUSTOMER SERVICE PHONE NUMBERS ON THE WEB. THEY ARE OPERATING IN MIAMI AND NEW YORK. I HOPE A CLASS ACTION LAW SUIT BEGINS AND I HOPE THAT THE FBI, FTC, BBB AND LAW ENFORCEMENT CATCH THESE CRIMINALS AND PUT THEM IN JAIL.

  14. Please I bought a green dot moneypak at cvs for $234.95, I am unable to use it and need a refund. All the customer service numbers provided don’t give you the option of speaking to a live agent for better assistance and the automated help is no help at all, I don’t want to believe that such a huge corporation could potentially be a scam. Please I need my refund as going back online states my refund has been processed, yet nearly a month after I have not received neither a check or any other form of payment.

  15. This is the biggest BS i have ever had to deal with. I got a moneypak to load on paypal and it isn’t working. MY address isn’t showing up on there site so it won’t load. I ccan’t get in touch with anyone at moneypak. I waited for 45 min on hold and no one ever came back.DON”T EVER USE THIS COMPANY THEY ARE A RIP OFF AND YOU CAN’T EVEN TAKE IT BACK TO THE STORE WERE YOU GOT IT< BUNCH OF JERKS and i would love to call them something else

  16. I purchased a greendot moneypak to add to my PayPal account from Walmart. Right after buying the greendot moneypak, I sat down on a bench at Walmart and tried to add the funds to my PayPal account without success. I think most everyone feels secure shopping at Walmart or doing business with PayPal. Even though both companies do business with greendot, and both companies made an effort to resolve the issue. In the end, Walmart, PayPal, and myself were very disappointed with the total absences of customer service from greendot.

  17. I bought a money pak and talked to one of their guys and he told me refund would only take15 min. that was Saturday and still no money. and of course the phone number is no good. Feel likje I got ripped off. I am going to lodge a complaint with the better business burro and go to the police. deb

  18. Plain and simple green dot moneypak SUCKS! I’ve been trying to get in touch with them forever they have nobody to speak to and their number for customer service is a bogus one I brought two moneypak cards and I really needed the money to put on my visa card [emergency] it let me load one card and when I tried to load the other one it said SORRY but you already loaded 3or4 times this week so now you have to wait until next week to load again [WHAT A CROCK OF BULLS@#T] This company really,really, SUCKS! I’m telling everyone I know try and find another company to deal with because this one REALLY,REALLY, SUCKS,,,,,,,

  19. Just got ripped off, by none other than a person on the 800 help line. He requested the numbers off of my 2 cards to check their “status”, and today my balance on those cards are 0. $1000 down the drain. I’ll be contacting the better business bureau.

  20. This is the biggest scam I have ever seen. I have been taken for over $6500 by MoneyPak-Greendot. I was approved for a refund but they stated they needed two cards with $500 each on them, which they kept the money. Do not use this is a scam and do not wish there lack of professional and pure money taking on anyone. I do plan on pursuing this with legal assistance and will let you know if I am able to recover my $. I have recordings of conversations, promises, green cards and receipts. I pray that I can recover my $

  21. I bought a money pack card by mistake I went on line to there site to get a refund I submitted the information and waited for the refund check a month later I have still have not received the refund when I go on line for help I cant get anywhere and I call #1-800-473-3636 it says to go on line for help and when I call their other number 1-866-963-6219 it says the number is not in service does anyone know who I can get in touch with someone there ?

  22. My husband and I were the victims of a scam using the green dot moneypak and like everyone else we cannot speak to a live person. One number I got off the internet, begins with 818 sent me to someone who does not speak English well, who “verified” the purchase was legitimate. After the transaction went through we realized it was a scam. I called the 818 number back, it sounded like the same man answered the phone as before. He proceeded to tell me to purchase 2 more cards at the max value for $500.00, call him back with the new numbers then they would credit the lost funds to the cards. I agree with Lois 8/29/2013, are you scammers as well. Why is it so hard to get a live person on the phone??? Class action suit? Count me in!!!!!!!!!

  23. moneypak stole $200.00 from my green dot cards on 08/30 at 12:45 pm. I called them on the advice of management at Walgreen’s in Houtson so I could obtain the balances on two cards that the Walgreen’s clerk failed to mark separately on the card. A man with an East Indian accent asked for the 14 digit scratch off nos. He then told me that Walgreen’s hadn’t loaded the cards yet and to call back in 30 mins. When I called back he said there were zero balances on both cards. When he saw how upset I was, he refused to pass me up to a supervisor and hung up. I have been calling the original 315-636-6517 no. and either get a bust signal or a recording. I have also called their “help nos.” at 818-570-5090 and 866-963-6219 and get no answers on either lines. Walgreens told me that there has been a rash of these incidents and they are discontinuing green dot cards. I have reported this incident to the FBI, ICC3, the Federal Trade Commission, and Better Business Bureau, the latter require a payment of $25.00 to file a complaint. All voices on these green dot machines are by East Indians, Middle Easterners, or Brits. It wouldn’t surprise me if these foreign scam artists were financing ISIS.

  24. I finally found a moneypak refund phone number on the web site (different from number on card) and called it. 818 850-7846. Alan (real person with foreign accent) answered. He wanted my card numbers and I said I had not scratched cards yet. He said to do so and give him the numbers and he would dis-able cards and my refund check for $2000. would arrive on Mon Aug 1. I told him I had been told not to give out the number. He said I must do so to get a refund so I did. Mon Aug 1 has come and gone and now no one answers that number Today is August 8th and now I*m working with the email support/investigation team. I*ve prayed for better results. Thank you Jesus. I will post my resolution.

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