Hampton Inn

1-800-426-7866

Hampton Inn is part of the Hilton Group of Hotels. Hampton Inn Hotels targets business to family travel clients.

Hampton Inn Corporate Office Headquarters HQ<

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83 Replies to “Hampton Inn”

  1. An early January snow storm that dumped a foot of snow followed by -15 degree temps with wind chills to -40 degrees caused a power outage at our home in Indianapolis that lasted almost 48 hours. After spending the first night in our home, we decided to seek shelter at the Hampton Inn on East 82nd Street in Indy. When we called for the reservation, we were told our room charge would be $99. Upon arriving, when we explained that our stay was caused by the power outage that affected nearly 30,000 homes in Indianapolis, they changed the room charge to $59. I would have gladly paid twice the $99 initially quoted just to have a heated room with hot water. My wife and I frequently stay at Hampton Inns as we travel. This most recent experience serves to remind us why, when we travel, we’ll always stay at a Hampton Inn.

  2. We have stayed at Hampton Inns from South Carolina to New York and many other states and have been very pleased with the service and cleanliness of the hotels.

    We had a reservation on September 24, 2013 at the 678 Citadel Haven Road, Charleston,SC.

    Our room appeared clean but had a musky, wet carpet offensive odor. There was a spot in the ceiling that had been wet and had tape peeling off. The wall paper was peeling and when I looked behind a piece of the paper it was black with what I think is mildew. We complained and asked for another room but was initially told there were no other rooms. However, the clerk did change us to another room. The second room although the odor wasn’t as bad still had a musky smell.

    The personnel was courteous and helpful but the hotel was a big disappointment.

  3. On August 25th 2013, I stayed at a Hampton Inn in Clackamas, Oregon. Telephone 503-655-7900. Confirmation 88358760

    When we walked into the lobby the first thing you notice is how dirty the carpets were. After we checked in our room was extremely small compared to other Hamptons we have stayed at, the carpets were dirty to the point we wore our shoes. The bathroom light did not work, when I talked to the front desk they said they would send someone the next morning since it was late. During the night we had to use flashlights to go to the bathroom. The next morning they explained we had to push the button on the sockets when you plug things in to get the bathroom light to work. Never heard of that. When I tried to dry my hair the hair dryer did not work. We tried everything, eventually gave up and air dried hair.

    I reported this to the front desk, but was never told about the 100% guarantee. We stayed at another Hampton Inn in Medford Oregon and was extremely happy with them.

    Bottom Line the Hampton Inn in Clackamas could turn someone off from staying at the Hampton Inn. Just wanted to let someone know the experience I had, so hopefully it can be corrected.

  4. Hampton Inn Memphis-Walnut Grove/Baptist East. On July 19th me and my church group took a trip to Memphis. We took tours and shopped all day and checked in Hampton Inn that afternoon. We left the Hamtpon Inn early Saturday morning to visit more sites in Memphis. We arrived back at the inn late Saturday evening and our room had been cleaned with fresh towels etc. We also noticed that a few clothing items were missing, and contacted the front desk only to be told that housekeeping would be back at 8 the next morning. Spoke to head of housekeeping and she said they would check the lost and found, and speak to the maid that cleaned our room. Well after about a half hour she informed me that the maid didn’t know anything about the clothing and all she could say was “I’m sorry”. Contacted General Manager and was pretty much told the same thing. So I contacted Corporate Office and they wanted to revert me back to the GM after I’ve told them I’ve all ready spoken to them. Well I’m sorry is all they had to say.

  5. I STAYED AT THE HAMPTON INN IN MERCED CALIFORNIA THIS PAST WK. I HAD BEEN THERE WHEN IT WAS NEW 5 YEARS AGO. I WANT CORPORATE TO KNOW THAT THE STAFF WAS VERY PERSONABLE, PROFESSIONAL, AND AN EXEMPLARY GROUP.

    I HOPE CORPORATE WILL LET THIS GROUP OF PEOPLE KNOW THAT THEY DID A GREAT JOB AND I WILL USE HAMPTON’S AGAIN IN THE FUTURE…

    REBECCA BUEHL

  6. Hampton Inn Review June 2013

    I had booked to stay in newport RI for 2 days 6/17/2013-6/19/2013 and on 6/14/2013 due to the horrible storm we had in ct, my house got flooded and I was told by my towns Police Department and fire department I could not leave my house until the water level had dropped because it can cause more damage to my house and because my furnace is in my basement it could catch fire as well as ruin all my furniture. I attempted to reschedule or cancel my stay and I asked to either reschedule my stay there for a different time or be refunded and not only would they not do either of them but they were extremely rude on top of it. I understand the hotels policy , however, things happen. and for them to not to understand or even consider different options to keep me and my family happy is rediculouse. My family and I go to Newport every year and spend 2-3 days there and we stay at Hamptin Inn, but this will be the last time my family and I even consider the Hampton Inn and for that fact Newport RI

  7. As a longtime guest at Hampton Inns throughout the country, I feel the need to lodge a complaint about items that I have inadvertently left behind.

    In both instances, housekeeping had no knowledge of it, and the desk person kept repeating in a robotic voice “we’re sorry – your item was not found.”

    I responded that it was found; it just was not turned in.

    There should be a better policy than the one currently in place. I hesitate to leave anything of value in my room while staying at a Hampton.

  8. I recently made reservations to stay at the Hampton Inn Oceanfront in Myrtle Beach , SC. Unfortunately, the man at the reservation desk did not inform me of the Memorial Day motorcycle rally that lures 300 thousand people plus for the week—with motorcycles louder than some jet engines, cars and motorcycles blocking the highways and streets, people blocking the sidewalks, and some people dressed so that no family would care to have their young children exposed to such. When we finally were in the garage of the Hampton Inn after being on the road for nine hours for a trip that normally should take 5 hours from Western North Carolina I was so angry that when I told the manager all he could say was that we could check out early the next day when the cyclists were sleeping !!! We were told we had to book the room for three days because of the Holiday ! The first day’s charge was already on my bill!!!!The noise on the street continued until 4 AM in the morning. Two gray haired seventy-five year old retired educators will not be back to this place!

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