Kobalt Tools

1-800-445-6937

Kobalt Tools are Lowes Store brand of hand and power tools.

No ratings yet.

72 Replies to “Kobalt Tools”

  1. I just had the worse customer service by any company in the last 6months by Kobalt Tools.

    I read the manual (I love the product 40 V hedge trimmer) and after use manual says clean blades with appropriate degreaser (manual does give suggestion on a name or an example) & I go to Lowes and they can’t help me, go to home depot, they won’t suggest one & I don’t want to use the wrong & have the trimmer not work and have Kobalt say, “you used the wrong product” and you messed up the trimmer & we aren’t responsible” & Kobalt has no web-site I can e-mail so I call the 888 number on front of manual, female puts me on hold to ask Kobalts after purchase, comes back on line can only be on hold 3 minutes, here is the number & I will transfer you & I was on hold for 47 minutes, then bad connection so I gave my phone number young man calls back, tells me I can go to lowe’s for help & say you did not listen, already been there they were no help. I let the “call que” man know “Kobalt lost a customer due to bad customer service, should not have to be on hold 47 minutes, Kobalt has no web site to send e-mail with questions and I suggested that maybe he give my phone number to his supervisor or someone higher up with-in the company to call me back & convince me why I should continue to buy Kobalt tools. I have a 80V Kobalt leaf blower (I love this product too) and I have more Kobalt tools too but if the manual can’t be more specific, they have no web site to e-mail & 47 minutes on hold is not customer service so I can spend my money on another brand (especially if I do not hear from Kobalt on why I should be loyal to their product.

  2. Hi I purchased a kobalt 40v pole saw from a eBay vendor back on Sept 16,2017 and I having a problem with the saw motor runs but chain not turning I checked chain etc I understand Kobalt has a 5 year warranty on tool 3 on battery if you have any info for me on how to get it repaired or replaced I would appreciate, Thanks

  3. dear kobalt I have been looking at your 24v cordless tools but the one thing holding me up is do you guys offer service after warranty? de walt and milwauke offer rebuild kits for their tools I am curious about this as once warranty is over I feel like this I where more expensive tool brands keep us mechanics going

  4. I HAVE JUST PURCHASED A STANDING TIL WET SAW AND IN MOVING THE TRAY WHERE EITHER TRASHED OR MISSPLACED. I HAVE BEEN TRYING TO GET IN TOUCH WITH KOLBALT BECASUE THAT IS WHOM LOWES DIRECTED MR TO. WELL THAT HAS NOT BEEN AN EASY TASK.THIS SAW WAS $500 can someone direct me to the right dept.

  5. Fred, I have the same problem as Eric (no instructions). I have searched the internet far and wide and can not find a copy I can print/upload. Can you send me the scanned copy you sent to Eric? E-mail:

  6. I have a Kobalt LED Flexlight 498288 and somehow lost the lens to it. I love the light and would like to purchase a replacement one but cannot find. please help.

  7. go to Sears the single row black socket rail they sell uses the same clips, they also sell the just clips there 1/4, 3/8, and 1/2″

  8. First things first. KOBALT is the brand for Lowes. It is NOT a separate company. Identified by the bottom of the kobalt tools website by “©2014 by Lowe’s®. All rights reserved.”

    To put it another way if you had a Craftsman tool you would automatically take it to Sears if you had problem since Craftsman is the brand-name for Sears tools.

    With this in mind you will be contacting Lowes for any issues with a Kobalt tool. Yes it’s that easy. Have a problem Lowes customer service should be able to handle it either at the store level. I avoid the online option because they are outsourced from wherever and many times just supply “canned’ responses.

  9. I am missing a part regarding a new 3 drawer workbench, model #DPCVWB2013. Delivery was on 6-18-14 from LOWES at Wooster, Ohio – 3788 Burbank Road 44691. The part # is HSWKB-14. ( on the part list it is called – “Back Panel” (item 14). On my sales receipt the unit is called 484712 KOB 3-drawer workbench.

    I would appreciate your assistance ASAP. I tried to get through to you at 1-888-356-2258, and after 4 tries I gave up. Thank you in advance.

    Fred

  10. a friend recently gave me a kobalt cutter & i like the product. it is tough & sturdy. i was wondering if you have retail outlets in the Philippines to purchase other quality products from you.

  11. Need cap or whole Cup for large Kobalt LPHV paint gun . Where can I get a parts list so I can order a new cup assembly….?

  12. I bought a Kobalt cemement mixer 3.5 cubic foot model. I love it except that the dump switch (a partial U bolt that loops over the frame to hold the mixer in place while being moved or before dumping a load) is under-engineered and completely unsatisfactory. It is flimsy, appears to be bent and allows unintended dumps consistently. Is there a fix for this problem?

Leave a Reply

Your email address will not be published. Required fields are marked *